User's Manual

drive,thefilesonSDcardcanbecopiedtoPCorfromPCtomobilephone.
Troubleshooting
Pleaserefertothefollowinglistofproblemsand solutionsifthereisanyabnormity
whenyouusethemobilephone.Pleasecontactthedistributororserviceproviderif
itstilldoesn’twork.

Problem Reason Solution
Can’t access
Internet
normally when
usingbrowser
The network operator doesn’t
provide this service or you
hasn’tappliedthisser vice
Please contact and consult your
networkoperatorforinformation
of how to apply and use this
service
Thesettingisnotcorrect
Please refer to specific
introductionsofthebrowser
SIMcarderror
SIMcardisdamaged
Please contact your network
operator
The SIM card isn‘t installed
properly.
ChecktheSIMcard
The metal surface of the SIM
cardisdirty
Cleanitwithcleancloth
Poorreceiving
The mobile phone is used in
bad signal receiving area, for
example, near tall building or
in basement, the radio waves
can’t reach these area
effectively
Please make or answer a  call in
placeswithstrongsignal
The mobile phone is used
when communication is busy
andlinesarecongested.
Try to avoid using mobile phone
whencommunicationisbusy
Can’tswitchon Batteryistoolow Chargethebattery
Can’t make a
call
Callbarringisactive Cancelcallbarring
Can’t connect
tonetwork
SIMcardisinvalid
Please contact your network
operator
Beyondservicearea
Move to service area of your
networkoperator
Weaksignal
Move to a place with strong
signalandtryagain
Can’tcharge
The voltage is not within rated
rangeofthecharger
Use an allowed voltage within
theratedrangeofthecharger
Nonstandardchargerisused.
Use a charger specially designed
forthemobilephone
Poorcontact Check whether the plug is