User's Manual

Troubleshooting 7-7
The touchpad does not work, or the pointer is difficult to control with the
touchpad.
 Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
 Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.
Modem Problems
The modem does not work.
 Make sure that the telephone line is properly connected.
 Make sure that the COM port in the communication software is
correctly set.
 Turn off power management.
DVD Drive Problems
The DVD drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label
facing up.
 Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
 Make sure that the computer supports the disc or the files contained.