User's Manual
Table Of Contents
- Contents
- About This Manual
- Inside
- For More Help
- Section 1 Features of the Computer
- Introduction
- Individual Parts
- Indicator Lights
- _
- Standard Hardware
- Optional Hardware
- Standard Software
- Optional Software
- MS-DOS Utilities
- If You Have a Touch Screen
- Section 2 Using the Keyboard and Mouse
- Keyboard Basics
- Restarting the Computer
- Primary Keys
- Arrow Keys
- Numeric Keypad
- FN Keys
- Function Keys
- Other Keys
- Using the Mouse
- General Guidelines
- Changing the Speed of the Mouse
- Section 3 Getting Started
- Introduction
- PRECAUTIONS
- The First Time...
- Connecting the AC Adapter
- Installing and Charging the Battery
- Turning the Computer On and Off
- Startup Problems?
- If You Have a Touch Screen
- Password Security
- Setting or Changing Your Password
- If You Cannot Remember Your Password
- Section 4 If You Have a Radio Modem
- Introduction
- Before You Start: Register!
- ARDIS or RAM
- Cellular Data or Voice
- Cellular CDPD
- What Can I Do with My Radio Modem?
- Serial Port Settings
- Radio Indicator Light
- Enabling the Radio Modem
- For MS-DOS Users
- Factory Installed Radio Software
- User Installable Cellular/CDPD Radio Software
- Additional Documentation
- Section 5 Customizing Settings
- Introduction
- Using the System Configuration Utility
- Accessing the SCU
- Setting the COM3 and COM4 IRQs
- Section 6 Transferring Files
- Introduction
- Using Direct Cable Connection
- Direct Cable Connection Requirements
- Computers Connected to a Network
- Direct Cable Connection Tips
- Wiring Specifications for Cables
- Parallel Cables
- Serial Cables
- Section 7 Managing Batteries and Power
- Introduction
- Practical Battery Tips
- Conserving Power and Extending Battery Life
- Low Battery Warnings
- Power-saving Features
- Suspend
- Hard Disk Standby
- Display
- Backlight
- MaxBright
- Getting Battery Information
- Battery Status
- Battery Maintenance
- Removing and Replacing Batteries
- Charging Batteries
- Deep Cycle Discharging
- Battery Storage and Care
- Disposing of Batteries
- Section 8 Using PC Cards
- Introduction
- Inserting and Removing a PC Card
- Transferring Files Using PC Cards
- Using Bootable PC Cards
- Section 9 Optional Equipment and Accessories
- Connecting a Printer
- Connecting an External Monitor
- Connecting an External Mouse
- PC Card External Floppy Disk Drive
- PRECAUTIONS
- Booting from a PC Card External Floppy
- Using an External CD-ROM
- Stand Alone Charger
- Indicator Lights
- Vehicle Adapter
- Vehicle Cradle
- PRECAUTIONS
- Charging Batteries
- Communicating with Other Devices
- External Antennas
- RF Antenna Placement
- Using the CD-ROM
- Cleaning or Replacing Cradle Contact Pins
- Surge Protection
- Selecting the Right Surge Protection
- Surge Environment
- Type of Equipment to be Protected
- Quality of Electrical Wiring and Service
- Selecting the Right Equipment
- Section 10 Modems
- Introduction
- Which Modem Do I Have?
- Using the Internal Landline Modem
- Transferring Files
- Section 11 Maintenance and Storage
- Introduction
- If You Have a Touch Screen
- Hard Drive Care and Handling
- Internal Hard Drives
- External PC Card Hard Drives
- Battery Maintenance and Storage
- Maintaining Batteries
- Storing Batteries
- Computer Maintenance and Storage
- Maintaining Your Computer
- Care and Cleaning
- Storing Your Computer
- Appendix A Error Messages
- Introduction
- POST Messages
- MS-DOS Messages
- Windows Messages
- Application Messages
- Appendix B Troubleshooting
- What to Try First
- For More Help
- Common Solutions to Common Problems
- Applications
- Batteries
- Cellular Modem
- Display
- Hard Disk
- I/O Ports
- Keyboard
- Landline Modems
- Miscellaneous
- Mouse
- PC Cards
- Pen/Touch Screen
- Peripherals
- Radio Modems
- Appendix C Glossary
- Index
- Individual Parts
- Indicator Lights
- _
- Standard Hardware
- Optional Hardware
- Standard Software
- Optional Software
- MS-DOS Utilities
- If You Have a Touch Screen
- _
- Keyboard Basics
- Restarting the Computer
- Primary Keys
- Arrow Keys
- Numeric Keypad
- FN Keys
- Function Keys
- Other Keys
- Using the Mouse
- General Guidelines
- Changing the Speed of the Mouse
- PRECAUTIONS
- The First Time...
- Connecting the AC Adapter
- Installing and Charging the Battery
- Turning the Computer On and Off
- Startup Problems?
- If You Have a Touch Screen
- Password Security
- Setting or Changing Your Password
- If You Cannot Remember Your Password
- Before You Start: Register!
- ARDIS or RAM
- Cellular Data or Voice
- Cellular CDPD
- What Can I Do with My Radio Modem?
- Serial Port Settings
- Radio Indicator Light
- Enabling the Radio Modem
- For MS-DOS Users
- Factory Installed Radio Software
- User Installable Cellular/CDPD Radio Software
- Additional Documentation
- Introduction
- Using the System Configuration Utility
- Accessing the SCU
- Setting the COM3 and COM4 IRQs
- Using Direct Cable Connection
- Direct Cable Connection Requirements
- Computers Connected to a Network
- Direct Cable Connection Tips
- Wiring Specifications for Cables
- Parallel Cables
- Serial Cables
- Practical Battery Tips
- Conserving Power and Extending Battery Life
- Low Battery Warnings
- Power-saving Features
- _
- Getting Battery Information
- Removing and Replacing Batteries
- Charging Batteries
- Deep Cycle Discharging
- Battery Storage and Care
- Disposing of Batteries
- Inserting and Removing a PC Card
- Transferring Files Using PC Cards
- Using Bootable PC Cards
- Connecting an External Monitor
- Connecting an External Mouse
- PC Card External Floppy Disk Drive
- Using an External CD-ROM
- Stand Alone Charger
- Vehicle Adapter
- Vehicle Cradle
- Surge Protection
- _
- Introduction
- Which Modem Do I Have?
- Using the Internal Landline Modem
- Transferring Files
- _
- Introduction
- If You Have a Touch Screen
- Hard Drive Care and Handling
- Internal Hard Drives
- External PC Card Hard Drives
- Battery Maintenance and Storage
- Maintaining Batteries
- Storing Batteries
- Computer Maintenance and Storage
- Maintaining Your Computer
- Care and Cleaning
- Storing Your Computer
- _
- Introduction
- POST Messages
- MS-DOS Messages
- Windows Messages
- Application Messages
- What to Try First
- For More Help
- Common Solutions to Common Problems
- Applications
- Batteries
- Cellular Modem
- Display
- Hard Disk
- I/O Ports
- Keyboard
- Landline Modems
- Miscellaneous
- Mouse
- PC Cards
- Pen/Touch Screen
- Peripherals
- Radio Modems
- Symbols
- A
- B
- C
139
Appendix B. Troubleshooting
79-0003-003 22 October 1999
Applications
In Windows, Windows and the mouse lock up when aborting the
deep cycle process in Battery Maintenance
•
Restarting the computer by pressing CTRL+ALT+DEL corrects the
problem.
Communications programs such as HyperTerminal, Procomm
Plus, or Speaker Phone dont seem to work or they lock Windows
•
If you are using the internal modem, be sure to specify COM3 as the
communications port.
• When you first try to use HyperTerminal or similar application, the
system responds with a message asking if you want to install the
modem. Answer Yes to this question and follow the instructions on
the screen to install it.
• Verify with your company that your computer has an internal modem
installed.
• Make sure the IRQ lines for COM3 and COM4 are specified for
Windows. See Section 5, Customizing Settings, for more
information.
Third-party applications dont work with COM3
• Make sure a modem is installed. Locate the Config string label on
the bottom of the computer; a modem is not installed if the seventh
digit is Z.
• Make sure your application is set to use COM3.
• Make sure your application is using the correct communication
settings (baud, parity, etc.).
• Make sure that the Interrupt Request lines (IRQs) for COM3 or
COM4 specified for Windows match the IRQ lines specified in the
SCU. See Section 5, Customizing Settings, for more information.
• You may also need to try a different IRQ setting. See Section 5,
Customizing Settings, for more information.