User's Manual

z
RMA status checks on service unit and warranty/service parts orders
z
New and refurbished platform, accessory, and add-on orders
z
Trial unit orders and status updates
z
Proof of delivery status updates for service and new unit orders
z
International new unit and accessory, peripheral and service parts orders
z
Centralized access for all invoicing and finance related issues
The majority of the above deliverables are also available through Itronix's icareServeNet web based
system.
Services Expertise:
The Technical Services and Client Services Account Management staff provide
support with expertise that spans hardware platforms, industry applications and 3rd party solutions.
They regularly visit customers to garner feedback and input and provide training and post-installation
support. For more information on our comprehensive service programs or current support phone
numbers and email addresses, click here.
Product Support - Downloads
It is easy to get the software updates you need to keep your configuration current and get the most from
your product. Click here
to get current downloads.
NOTE
Downloads are listed by model (GoBook XR-1) and product number (IX270).
Documentation Feedback
We strive to create accurate, convenient and highly useful product documentation for all our products.
With this in mind, we'd like to hear from you and encourage your feedback. If you have comments or
su
gg
estions about our online Hel
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or other
p
roduct documentation, click here.
72_0130_001
2006-07-10
©
2006 Itronix Cor
p
oration. All ri
g
hts reserved.
GoBook
®
XR-1 Help
72_0130_001
2006-07-10
©
2006 Itronix Cor
p
oration. All ri
g
hts reserved.
GoBook
®
XR-1 Help
Pa
g
e 91 of 92GoBook X
R
-1 Hel
p
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