GoBook III Help Page 1 of 80 Getting Started Congratulations on your purchase of the Itronix GoBook III computer! Your new GoBook III features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful, rugged and easy to use.
GoBook III Help Page 2 of 80 Checklists After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear damaged. The shipping carton should contain the following: STANDARD z The Itronix GoBook III computer z Battery z ADP-90AB or ADP-75FB AC adapter with power cord z 12.
GoBook III Help Page 3 of 80 may be able to recommend reliable brands and models. Features High Capacity Hard Disk Drive The computer has a high capacity hard disk drive, enabling you to install your favorite programs and store large multimedia files. Full Array of Ports and Connectors Your computer includes standard ports for connecting to peripherals such as USB devices and monitors. USB ports allow you to add many types of peripherals.
GoBook III Help Page 4 of 80 GoBook III® Help Precautions You can use your computer under a wide range of environmental conditions. However, to ensure long use and continued high performance, consider the following factors when setting up your computer: z Follow all warnings and instructions noted in this documentation and in Windows Help and Support, found on the Start Menu.
GoBook III Help Page 5 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help The First Time. . . Using your computer for the first time involves: z Installing the battery z Connecting the AC adapter to the computer z Turning the Computer On and Off z Adjusting the Volume Installing the Battery Make sure the computer is sheltered when you install the Lithium Ion battery; the computer is not weather sealed until the battery is properly installed.
GoBook III Help Page 6 of 80 3. Connect the AC adapter power cord to an AC outlet. 4. Lift the display to open the LCD. 5. Open the LCD panel to a comfortable viewing angle. 6. Press the Power Button to turn ON the power. Turning the Computer On and Off You can operate the computer while the battery is charging, while on external power , or on battery power only. To turn on the computer z Press the Power Button button once, and then give the system time to respond. To turn off the computer 1.
GoBook III Help z Page 7 of 80 FN + F10 toggles the volume mute on or off You can also adjust the volume with the Windows volume control applet, which is located on the taskbar and looks like this . NOTE Adjusting the volume using the function keys produces only a slight change with each press. It may take several presses to increase or decrease the volume to a level that you desire. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved.
GoBook III Help Page 8 of 80 NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch screen. This can be accomplished by revisiting the procedure above. Adjusting the Screen You can adjust the display brightness for better viewing. Use the following keys to make adjustments: To Do This... Press Lighten the display FN+F7 Darken the display FN+F6 Setting the Date and Time To set the date and time 1.
GoBook III Help Page 9 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Startup Problems? If your computer does not operate, try these solutions. z Connect the AC adapter to charge the battery if it is not charged. NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicator on the GoBook III if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray.
GoBook III Help Page 10 of 80 GoBook III® Help Individual Parts The following diagrams and descriptions provide an overview of your GoBook III computer. Hover the mouse over each number on the picture to see a description. Front View 1. Touch Screen Display 6. Power Button 2. Display Latches 7. Touchpad 3. Antenna (internal mini-WLAN) 8. Scrolling Button 4. GPS and/or Bluetooth Antenna 9. Touchpad Buttons 5. LED Activity Indicators 10. Power / Wireless Modem Indicators 11. Speakers file://C:\D
GoBook III Help Page 11 of 80 Back View 1. Cooling Fan 6. PS2 Port 2. Power Jack 7. RJ-11 Modem Jack 3. 15-Pin VGA Port 8. RJ-45 Network Jack 4. 68-Pin Multi-IO Port 9. IEEE 1394 Port 5. 9-Pin Serial Port 10. USB 2.0 Port 11. Handle file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~h...
GoBook III Help Page 12 of 80 Left Side View 1. PC Card Slot 2. Microphone Jack 3. Audio Jack 4. Stylus Right Side View 1. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery 2. Smart Card Option 3. Cooling Fan 4. Security Slot file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~h...
GoBook III Help Page 13 of 80 Display with Stylus LED Activity Indicators The activity indicators, located above the keyboard, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed. LED numbers are from left to right. Icon & LED # Function LED Description Mini PCI Lit Power is on to the Mini-PCI Slot. This can be a WLAN or Modem. LED #1 file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\
GoBook III Help Page 14 of 80 Bluetooth Lit Bluetooth Power is on LED #2 Disk Status (HW) Lit Not lit LED #3 The hard disk drive is being accessed The hard disk drive is not being accessed Media Drive Bay Lit The computer is accessing the CD-ROM, the DVD-ROM, or the Floppy drive. Number Lock Lit The keyboard is in Num Lock mode.
GoBook III Help Page 15 of 80 Green LED off Wireless modem is Off 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Keyboard Basics The keyboard on the GoBook III computer looks much like the keyboard of a typewriter and operates in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter characters in the computer and perform certain functions, depending on the application or program.
GoBook III Help BACKSPACE CAPS LOCK Key CTRL ENTER ESC PRTSC SHIFT FN SPACEBAR TAB Page 16 of 80 right of a three character key. The BACKSPACE key, sometimes represented on the keyboard as a left arrow, moves the cursor one position to the left. The character to the left of the cursor is erased. On the 89-key international keyboard the key to the right of the BACKSPACE key is also designed to mover the cursor one position to the left. The character to the left of the cursor is erased.
GoBook III Help Page 17 of 80 arrow to make selections from menus and scrollable list boxes. The RIGHT ARROW key usually moves the cursor one character position to the right. The LEFT ARROW key usually moves the cursor one character position to the left. Function Keys Hold the FN key while pressing the numbered function key.
GoBook III Help Page 18 of 80 will not respond if touched by anything other than your fingers, such as a stylus or pencil. 3. The touchpad offers another method of making selections in a software program. It is called double-tapping. This function corresponds to double-clicking with a mouse. Once the cursor has been moved to the object you want to select, lightly double-tap the pressure sensitive touchpad.
GoBook III Help Page 19 of 80 finer degree of control when you apply minimum pressure. NOTE To change the speed of the mouse, from the Start Menu select Settings, Control Panel, and then choose Mouse to make adjustments. Scrolling Buttons If you are scrolling through a document, you may it find the scrolling button more restful to your hand than holding down a mouse button. The scrolling button is located between the touchpad buttons.
GoBook III Help Page 20 of 80 1. Locate the 15-pin VGA monitor port on the back of the unit behind the IO door. Then connect the video signal cable from the external monitor to the monitor port. 2. Connect the monitor’s power cable to a power outlet and turn on the monitor. 3. If the new monitor has not automatically been detected and is not displaying what appears on your GoBook III’s LCD screen, open the Control Panel. 4. Double-tap Display. The Display Properties window opens. 5. Tap the Settings tab.
GoBook III Help Page 21 of 80 side of your computer, as you are facing the display, and is accessible by sliding the two bay door latches, which release and open the door. Inserting a CD-ROM or DVD-ROM Disk 1. Press the button on the front of the drive to open the disk tray and pull the tray open. 2. Place the disk on the tray, label side up. 3. Place the disk on the central spindle and press gently until the disk clicks into place. 4. Slide back the tray until it clicks shut.
GoBook III Help Page 22 of 80 Precautions for Handling CD-ROM/DVD-ROM Disks Keep these precautions in mind when handling CD-ROM/DVD-ROM discs. z Always hold the disc by the edges; avoid touching the surface of the disc. z Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward. z Do not write on the surface of the disc. z Extremes in temperature may damage discs. Store discs in a cool dry place. z Do not use benzene, thinners, or cleaners with detergent.
GoBook III Help Page 23 of 80 Installing a Card 1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot. 2. PC Cards require drivers, or a program that allows the operating system to use a specific device. Many drivers are included with Windows, but if not, you will be prompted to install the driver included with your card.
GoBook III Help Page 24 of 80 Making Connections Your computer is equipped with a full array of ports and connectors, including standard input/output (I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to documentation included with individual devices for details on connecting these devices to your computer. Along with the standard ports found on most computers, your computer may also include optional modem and LAN ports for advanced communications technology.
GoBook III Help Page 25 of 80 You can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboard or mouse. 6 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this system. In this case, you may use a PCMCIA modem. CAUTION Plug your modem into an analog telephone jack only.
GoBook III Help Page 26 of 80 1 PC Card Slot Use this slot to connect PCMCIA-card devices. 2 Microphone Jack Connect a microphone to this jack to record audio. 3 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Right Side Connector Hover the mouse over the number on the picture to see a description. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Se
GoBook III Help Page 27 of 80 1 Smart Card Reader (optional) You can use a Smart Card Reader to read or write to a smart card. A smart card is an electronic device about the size of a credit card. Depending on the card, it may be used to store data, store cash, or generate network identification. 2 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device, such as a Kensington Lock.
GoBook III Help Page 28 of 80 Each internal radio may or may not have an individual FCC Identifier label. That FCC Identifier label is not applicable to this configuration. Only the external FCC ID is applicable. Only the antenna with which an intentional radiator is authorized may be used with the intentional radiator. The WAN antenna location is in the upper right edge of the display screen and is not to be modified.
GoBook III Help Page 29 of 80 Bluetooth systems create a personal-area network (PAN), or piconet, that may fill a room or may encompass no more distance than that between the cell phone on a belt-clip and the headset on your head. When Bluetooth-capable devices come within range of one another, an electronic conversation takes place to determine whether they have data to share or whether one needs to control the other.
GoBook III Help Page 30 of 80 GoBook III® Help GPRS For specific information about your GPRS radio please refer to the manufacturer's documentation. You may have one or more documents already installed on your GoBook III computer. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Wireless LAN The GoBook III computer includes a high powered WLAN radio; the WLAN installed in the MiniPCI slot with an antenna in the display.
GoBook III Help Page 31 of 80 Battery Calibration Over time, as the battery is repeatedly drained and recharged, battery performance will decrease. Occasionally, the battery needs to be recalibrated for maximum performance. The calibration process empties and charges the battery. This allows the Windows battery gauge to accurately monitor battery status.
GoBook III Help Page 32 of 80 2. Restart the computer. When the startup screen appears, just prior to the Windows logo screen, press the DEL key to enter the BIOS Setup Utility. 3. At the "Choose the setup function" screen, select "Battery Calibration" and hit enter. NOTE Make sure the AC adapter and battery are present. 4. Choose Primary or secondary battery and hit enter. Battery Calibration will take from 10 to 16 hours, depending on how much power the battery may already contain.
GoBook III Help Page 33 of 80 will flash and the alarm will CAUTION When battery power is low, the Battery Power Indicator beep or display a warning on your screen. Take immediate action, such as saving files or connecting to the AC adapter , or data may be lost.
GoBook III Help Page 34 of 80 NOTE a fully charged Li-Ion battery can run the GoBook III for approximately 3 hours or more. Power Saving Modes Adjust the default power management settings in the Power Management (Power Options) dialog box in the Control Panel. The Power Management (Power Options) dialog box allows you to set different actions to take when the computer is left idle for a certain amount of time. Suspend Mode There are several possible settings for suspend mode.
GoBook III Help Page 35 of 80 When to Replace the Battery Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery when you notice that it begins to store significantly less charge. WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
GoBook III Help Page 36 of 80 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Battery Tips Tip 1. Avoid excessive heat and cold z Your battery will last longer during the day if it is used, charged and stored between 50°F and 86° F (10°C and 30°C). z Charge the battery nightly where the temperature will remain around 68°F (20°C). Your battery may not last as long through the day if you charge it at higher or lower temperatures.
GoBook III Help Page 37 of 80 z Reduce the screen brightness. Decrease brightness by pushing FN + F6. Increase it by pushing FN + F7. z Use the AC adapter or vehicle adapter whenever possible. z Use the "Mobile Computer" power management scheme, which helps save power. To set this value, select Power Management (Power Options) from the Control Panel, select the Power Schemes tab, then set the scheme to "Mobile Computer".
GoBook III Help Page 38 of 80 processes. 3. Watch the CPU Usage. It is okay if the processor usage is occasionally 100 percent, but if it is 100 percent most of the time, this may indicate a problem. What to do if applications are keeping the CPU busy z Set the computer to automatically run the CPU at a lower speed when the computer is operating on battery power (see above). z If possible, close applications that keep the CPU busy when you are not using them.
GoBook III Help Page 39 of 80 Tip 7. Storing batteries z Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F). z Unused or stored batteries can lose power over time. When you install a battery that has not been used for awhile, connect external power to the computer and fully charge your battery. z Battery calibration may increase the capacity of a battery stored for a period of time. For information on calibrating the battery, refer to Battery Calibration.
GoBook III Help Page 40 of 80 on, the system reads this information to initialize the hardware so that it can operate correctly. You can use the Setup Utility to change your computer’s start-up configuration. For example, you can change your system's security routine. Starting the Setup Utility You can only start the Setup Utility shortly after the computer has been turned on or rebooted. To execute a controlled reboot, select Start, Turn Off Computer, Restart.
GoBook III Help Main Advanced Boot Security Exit Page 41 of 80 Use for basic system configuration Use to set the advanced features Use to set user and supervisor passwords Use to select the sequence of boot devices that are searched to load an operating system Use to exit the current Setup session The Field Help Window is on the right side of each menu. It displays the help text for the currently selected field. This text updates as you move the cursor from field to field.
GoBook III Help Page 42 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help The Main Menu You can change the system date and time on the main menu, and view processor and memory information. Field AMIBIOS Version Processor Type Processor Speed System Memory Size System Time Setting N/A N/A N/A N/A HH:MM:SS Function Displays the AMIBIOS version detected during boot up. This is a display only field. Displays the processor type detected during boot up.
GoBook III Help System Date Page 43 of 80 MM/DD/YYYY Use this field to set the date. The date can be set from January 1, 1980 to December 31, 2099. The value set takes effect immediately. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved.
GoBook III Help Stealth Mode Configuration Extended Configuration Page 44 of 80 submenu submenu Depending on Stealth Mode setting, LED, FAN Beeps, LCD Brightness, Audio will keep silent when you need. Other special function settings including low battery beep, radio wakeup, etc. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9.
GoBook III Help Page 45 of 80 Parallel Port Address Parallel Port Mode Parallel Port IRQ IRQ10 IRQ11 Disabled 378 278 3BC SPP/BiDirectional EPP/SPP ECP ECP/EPP IRQ5 IRQ7 Allows the BIOS to select Parallel Port Base Addresses. Allows the BIOS to select the Parallel Port mode. Allows the BIOS to select the Parallel Port IRQ.
GoBook III Help Page 46 of 80 Result Stealth Mode Configuration Stealth mode is a feature that allows the GoBook III to be used in an environment where sound and light could be dangerous to the users, such as a military user. If Stealth mode is disabled, the LEDs, fan, system beeps, audio, and display brightness operate normally. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~h...
GoBook III Help Page 47 of 80 When Stealth Mode is enabled, the various options have the following effect: NOTE The off setting means that option is in Stealth Mode. Field LEDs FAN Setting Off On Off Audio On Off On System Beeps Display Brightness Off On Off On Function LEDs are disabled LEDs function normally The Fan is disabled. Heat management is then controlled solely through throttling. The fan functions normally Volume is set to 0 across suspend/resume and boot.
GoBook III Help Page 48 of 80 Field Battery Low Warning Beep RF Radio WakeUp Bluetooth Wakeup Secure HDD Support Setting Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Function System will sound 3 beeps per 10 Secs during both battery capacity below 7%. If enabled, RF Radio Card will wake system. If enabled, Bluetooth will wake system. If enabled, the system will close S3 support for ACPI and will keep HDD power if the system restarts.
GoBook III Help Page 49 of 80 select a device, it is disabled in the other boot device fields. Field 1st Boot Device 2nd Boot Device Network Boot (PXE) Setting PMIC25N040ATMR04-0 1st Floppy Drive Disabled PMIC25N040ATMR040 1st Floppy Drive Disabled Disabled Enabled Function Select the device computer should boot from first. Select the device computer should boot from second. If enabled, booting from the network is possible. CAUTION Incorrect settings can cause your system to malfunction.
GoBook III Help Page 50 of 80 GoBook III® Help The Security Menu Field Change Supervisor Password Setting Enter New Password Change User Password Clear User Password Enter New Password Clear User Password? OK Cancel Disabled Enabled Boot Sector Virus Protection Function Install or Change the Supervisor password. This field must be set before a user level password can be set. You will be prompted for the new password, and then again to verify it. Type in six or fewer keystrokes.
GoBook III Help Page 51 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help The Exit Menu You use the exit menu to leave the BIOS Setup Utility . Field Save Changes and Exit Discard Changes and Exit Discard Changes Load Optimal Defaults Setting OK Cancel OK Cancel OK Cancel OK Cancel Function Exit system setup after saving the changes. The F10 key can be used for this operation. Exit system setup without saving any changes.
GoBook III Help Page 52 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. Optional Equipment and Accessories The GoBook III computer has several equipment and accessory options to further enhance your mobile computing experience. CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use with your computer. Some accessories are proprietary items and can be obtained through your system vendor.
GoBook III Help Page 53 of 80 Type of Equipment to be Protected If the computer is equipped with a modem, the modem should also be surge protected. Protecting the power line without protecting the modem line provides only partial protection. Quality of Electrical Wiring and Service Wiring should be up to current NEC standards and have verified good AC grounds.
GoBook III Help Page 54 of 80 GoBook III® Help Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
GoBook III Help z Charge batteries z Communicate with other devices z Automatically connect to an external RF antenna Page 55 of 80 PRECAUTIONS z There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The vehicle cradle is internally protected; it resets automatically if there is a power fault. z Do not use the vehicle cradle to charge the computer battery overnight.
GoBook III Help Page 56 of 80 1. Place the computer onto the vehicle cradle, making sure it is securely latched. 2. If charging is required it begins automatically. The Battery Power Indicator flashes. 3. When the battery is fully charged, the Battery Power Indicator remains steady. Important z A temperature of 5°C to 50°C (41°F to 22°F) is required when charging batteries with the vehicle cradle. Batteries will not charge successfully outside this temperature range.
GoBook III Help Page 57 of 80 To maximize RF performance, position the antenna in the center of the vehicle roof. Cleaning or Replacing Cradle Contact Pins The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is installed and removed from the cradle during normal daily operation. If the pins become dirty, they can be removed and cleaned as necessary using electrical contact cleaner. Or they can be replaced.
GoBook III Help Page 58 of 80 Hard Disk Drive Heater If your GoBook III has a hard disk drive (HDD) heater option to warm the HDD before spinning up in temperatures below 5°C, the minimum safe operating temperature of the HDD. The heater is built into the removable HDD module and operates as needed when the computer is turned on or is in an operational state. If the temperature is below 5°C when booting or resuming you will see the message "Warming internal hard drive. Please wait...".
GoBook III Help Page 59 of 80 Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries. z Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the GoBook III does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F). z Charge the battery nightly where the temperature will remain around 20°C (68°F).
GoBook III Help Page 60 of 80 Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or missing parts. Identifying and correcting potential problems early can help reduce the need to return the unit for service. Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made of painted Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned with a solution of one part Formula 409™ and one part water.
GoBook III Help Page 61 of 80 PC Card and Connectors Whenever possible, make sure this door is closed and latched properly. When the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield the area from all contaminants such as liquids, rain, snow, and dust when the door is open. Make sure the PC Card connector is operating properly by reading from or writing to a PC Card. Smart Card and Removable Drive Whenever possible, make sure this door is closed and latched properly.
GoBook III Help Page 62 of 80 Hard Drive Care and Handling There is one hard drive option for the GoBook III: a removable shock-mounted 2.5-inch hard drive. All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and electronics for interfacing and control. Drives can be susceptible to damage from severe shock and other stressful environmental impacts.
GoBook III Help Page 63 of 80 4. Lift the hard drive cassette from the battery storage area. To install the hard drive: 1. Make sure the unit is shut down and external power is removed. 2. The battery door should be off the unit and the battery removed. 3. Make sure the small black release lever is rotated towards you (in its released position). 4. Slide the hard drive cassette into its storage location. 5. Replace the battery and then replace the battery door.
GoBook III Help Page 64 of 80 z Always use care when handling the hard drive. Do not drop, bend, flex, or crush it. z Avoid exposing the PC Card hard drive to extreme moisture, heat, or sunlight. z Keep all debris out of the connector to ensure good electrical connections. z There are no user repairable parts in the PC Card hard drive. Do not attempt to disassemble any part of the hard drive. The warranty will be voided if drive seals are broken or screws have been removed.
GoBook III Help Page 65 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. Error Messages The following are possible error and warning messages you may encounter while operating the GoBook III computer. The messages described in this section are listed below.
GoBook III Help Page 66 of 80 Disk controller is not responding. Report this error to your supervisor or your organization's help desk. Fixed disk failure Report this error to your supervisor or your organization's help desk. GA20 Error Hardware failure. Report this error to your supervisor or your organization's help desk. Hard disk boot sector invalid Hard disk failed Restart the computer by pressing the power button for at least eight seconds.
GoBook III Help Page 67 of 80 Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists, contact your supervisor or your organization's help desk. Press the F1 key to resume This message indicates that an error was found during POST. Pressing the F1 key allows the system to attempt to boot. CPU Fan Error Report the error to your supervisor or your organization's help desk. Battery too low to warm the hard drive. Shutting down...
GoBook III Help Page 68 of 80 Abort, Retry, Fail? The media may not be formatted. Press a to abort, then format the card using the MS-DOS Format command, or from Windows using the Format Disk command. Invalid drive specification You tried to access a drive that does not exist. This can happen if you try to access drive D, but the media is not loaded. Report this error to your supervisor or help desk.
GoBook III Help Page 69 of 80 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. Troubleshooting This section is designed to help you determine and fix problems you might encounter while operating the GoBook III computer. Try the following things in order: z First look through the categories in this section for a solution. z If you don’t find a solution for your situation here, try one of the resources listed below.
GoBook III Help z Page 70 of 80 Windows is out of memory/resources. Exit Windows and restart Windows. Communications programs such as HyperTerminal don’t seem to work or they lock Windows z When you first try to use HyperTerminal or similar application, the system responds with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved.
GoBook III Help Page 71 of 80 install it again. If the battery does not begin charging within several minutes, return the unit for service. The batteries take much longer than seven hours to charge z Under moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 4 to 5 hours to completely charge. Under extremely cold or hot temperatures, however, the battery can take up to 16 hours to fully charge.
GoBook III Help Page 72 of 80 GoBook III® Help Display The display performance is slow z The temperature may be too cold. Move the computer to a warmer operating environment. I can’t read the display z Adjust the brightness level using FN+F6 and FN+F7. z The automatic power-saving mode may have shut off (suspended) the computer. Press any key to resume.
GoBook III Help Page 73 of 80 GoBook III® Help Hard Disk The hard disk will not spin up so the computer can’t boot up z This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure associated with the hard disk . Allow the computer to warm to room temperature. The minimum cold or soft boot temperature is 0°C (32°F) I can’t save files because the disk is full z Report this situation to your supervisor or your organization’s help desk.
GoBook III Help Page 74 of 80 z Make sure another application is not using the same port . z Make sure the correct COM port is selected in your application. Refer to the online Help for your application. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. GoBook III® Help Keyboard Something unexpected happens when I press a key z You may have pressed a key combination that performs a Windows function.
GoBook III Help Page 75 of 80 message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it. z Make sure the communication settings are correct in your application. Refer to the online Help for your application. The modem doesn’t dial a number Check these things: z If you are using an external modem, make sure the cables are attached correctly. z Make sure your communications parameters are correct in your application.
GoBook III Help Page 76 of 80 GoBook III® Help Miscellaneous The computer shuts off unexpectedly z The computer has entered suspend mode . Press any key to turn it back on. z The battery capacity may be low. Connect external power to charge the battery, or replace the battery with a fully charged one. z The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the contacts.
GoBook III Help z Page 77 of 80 Make sure the standby time is set properly in the Power Management program. The system date and time are incorrect z Reset the correct date and time by choosing the Date/Time icon from Control Panel and making the appropriate changes. I receive an “out of memory” error message z Too many applications may be running at the same time. Close applications you don’t need. z Run MS-DOS applications in full screen rather than a window.
GoBook III Help Page 78 of 80 GoBook III® Help Mouse I have difficulty double-clicking the mouse fast enough z From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Buttons tab contains the setting for the double-click speed. I can’t see the mouse pointer z The mouse pointer may be off the screen. Move the mouse until it reappears on the screen. z From the Start Menu, select Settings, Control Panel, and then choose Mouse.
GoBook III Help z There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized. z Drivers may not be installed. Contact your organization’s help desk for assistance. Page 79 of 80 The computer locks up when I remove the PC card z Before you remove the card, select the PC card icon on the taskbar (in the tray area near the clock in the lower right corner), and choose “Stop [card name] card.
GoBook III Help Page 80 of 80 will allow the display to recover. The touch screen doesn't respond after a suspend z The touch screen needs a few seconds to work after a suspend. Wait a moment and try again. 72_0119_001 28 June 2004 © 2004 Itronix Corporation. All rights reserved. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~h...
Legal Information ® GoBook III Help Page 1 of 3 Legal Information Identification GoBook III (IX260+) Help June 2004 · Revision 001 Copyright Notice © Copyright 2004 Itronix Corporation. All rights reserved.
Legal Information Page 2 of 3 by the total RENs, contact the telephone company to determine the maximum REN for the calling area. The GoBook III (IX260+) computer may be connected to the telephone network using the RJ-11 jack provided. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
Legal Information Page 3 of 3 documentation for instructions about entering this information. Warnings and Cautions WARNING It is important that only authorized Itronix personnel attempt repairs on Itronix equipment as this might void any maintenance contract with your company. Unauthorized service personnel might be subject to shock hazard on some Itronix equipment if removal of protective covers is attempted.
