User's Manual

Wireless Broadband Modem User Guide
30
Appendix H – Error Messages
The computer Client Software displays error messages when a problem occurs.
There are two main categories of error messages that can be displayed by the computer Client
Software
Microsoft Remote Access Service (RAS) Errors, and
Wireless Broadband Modem Extended Errors.
For both categories, the error message is always displayed within the Connection progress region
on the ISP tab.
To differentiate between the two error categories, RAS errors are terminated with a “Reason:
Normal disconnect” whilst the Wireless Broadband Modem Extended Error text is always
displayed as “Reason: extended error text” where the extended error text is NOT “Normal
disconnect”.
The following figure shows an example of the RAS error “Access denied because username
and/or password is invalid on the domain”.