Warranty
Warranty – Standard Limited Lifetime
Apex warrants to each original Customer of Products sold by Apex that such Products
(excluding carrying cases and storage accessories and the product categories set forth below)
are, at the time of delivery to the Customer, free of material and workmanship defects,
provided that no warranty is made with respect to: (a) any Product which has been modified,
disassembled and/or reassembled or altered in any way or improperly installed; (b) any
Product which has, in Apex’s judgment, been subject to negligence, misuse, abuse, accident,
improper storage or damage during shipment; (c) any Product which has not been operated
and maintained in accordance with normal practice and in conformity with
recommendations and published specifications of Apex; and (d) any Products which have
been serviced or repaired by anyone other than an Authorized Repair Center of Apex or
modified by anyone other than Apex. Normal wear and tear is also excluded.
Product Exceptions to the Standard Limited Lifetime Warranty: Tool Boxes, Standard Chucks
and Accessories, Bits, Bit Sockets Torque Products. Soldering and De-Soldering Products are
warranted only for one (1) year from date of Buyer acceptance.
Accuracy standards for calibration on Torque Products are warranted for 90 days from date
of buyer acceptance. Product meeting warranty criteria will be repaired or replaced subject
to Apex’s sole discretion. Torque Product components are subject to normal wear through
use and replacement thereof is the responsibility of the Customer.
These warranties set forth herein are the sole warranties applicable to Products and is in lieu
of all other warranties, whether express, implied or statutory. The implied warranties of
merchantability and fitness for a particular purpose are specifically excluded.
Remedies: Customer’s sole and exclusive remedy for breach of this Warranty is, at the option
of Apex, repair or replacement of the defective product.
Customer Service U.S.A.
North .....................866 907 9706
South .....................866 907 9706
Midwest ................866 907 9716
West/SW ...............866 907 9716
Hardware ..............919-362-1670
Apex Tool Group
World Headquarters
910 Ridgebrook Road
Suite 200
Sparks, MD 21152
www.apextoolgroup.com