Use and Care Guide
49-2000316 Rev. 1 25
Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open
when you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Allow the oven to cool below the locking temperature.
"LOCK DOOR" flashes
in the display
The self-clean or steam-clean cycle has
been selected but the door is not locked.
Lock the oven door.
“F— and a number
or letter” flash in the
display
You have a function error code. 3UHVVWKHCancel/Off pad. Allow the oven to cool for one
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seconds and then reconnect power. If the function error code
repeats again, call for service.
Clock flashes due to a
power outage
3RZHURXWDJHRUVXUJH Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
Lock Controls or
Control Lockout feature
is activated
If LOC ON appears in the display, the range control is locked.
Turn this feature off to use the range. See the Oven Controls
section.
Burners do not light 3OXJRQUDQJHLVQRWFRPSOHWHO\LQVHUWHGLQ
the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your range.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode, or the
round lighter port on the oval burner, may
be clogged.
Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper
until shiny.
Top burners do not
burn evenly
Improper burner assembly. Make sure the burner caps are seated correctly. See the
Care and Cleaning of the range section.
Burner slots on the side of the burner may
be clogged.
Remove the burners for cleaning. See the Care and Cleaning
of the range section.
Burner flames are very
large or yellow
Improper air to gas ratio. ,IUDQJHLVFRQQHFWHGWR3URSDQHJDVFRQWDFWWKHWHFKQLFLDQ
who installed your range or made the conversion.
Surface burners light
but bake and broil
burners do not.
Gas to the oven burners may have been
shut off.
The oven gas shut-off is located on the gas regulator near the
gas line attachment to your range. Locate it and flip the lever.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color.
The inner oven glass is coated with a heat
barrier to reflect the heat back into the
oven to prevent heat loss and keep the
outer door cool while baking.
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this tint or rainbow color.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight or redistribute drawer contents.
Lever is
shown closed.
38//7223(1
Sealed burner models