Operating manual FUJITSU Tablet STYLISTIC Q739 System
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Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions GmbH 2019. All rights reserved. Publication Date 05/2019 Order No.
FUJITSU Tablet STYLISTIC Q739 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the Tablet PC 19 Accessories for your Tablet PC (optional) 37 Security functions 53 Connecting external devices 63 Settings in BIOS Setup Utility 69 Troubleshooting and tips 71 Technical data 80 Manufacturer’s notes 86 Index 87
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and STYLISTIC are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Accessories for your Tablet PC (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your cradle (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cradle components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the cradle . . . . . . . . . . . . . . . . . . .
Contents The Tablet PC’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery charging indicator not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tablet PC’s touchscreen remains dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The display on the Tablet PC’s touchscreen is difficult to read. . . . .
Contents 6 Fujitsu
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. The user-friendly "BIOS Setup Utility" offers powerful password protection functions which can be used to control your Tablet PC’s hardware and protect your system better against unauthorised use.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left side 1 2 1 2 3 4 = = = = Battery charging indicator Wireless indicator Micro HDMI port USB port 3.1 with charging function (USB Type-C) 4 3 5 6 7 5 = USB port 3.0 (USB Type-A) 6 = Memory card slot 7 = DC input connector (DC IN) Right side 1 2 1 = Security Lock device 2 = USB port 2.
Ports and controls Top 1 2 3 4 1 = ON/OFF button 2 = Volume up button 3 = Volume down button 4 = Shortcut button Rear 1 2 3 4 1 = Camera light 2 = Camera 3 = Camera LED Fujitsu 4 = Fingerprint sensor (configuration-dependent) 11
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information on your Tablet PC. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Protecting the display screen Do not pour liquids on the device or wash it with a heavily soaked cloth. Do not place items on the top of the screen, or damage may occur. During normal use of the device, small particles from the environment can become embedded in the pen tip and scratch the screen. The warranty does not cover a scratched screen. Energy saving Energysaving Energy Notes Switch off your Tablet PC if you do not need to use it.
Important notes Travelling with your Tablet PC Mobile operation TabletPC Transportation Notes Please observe the points listed below when travelling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the Tablet PC Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the Tablet, the paintwork or the Tablet PC itself. Please ensure that no liquid enters the Tablet PC. The touchscreen is very sensitive to scratches! Only clean the display surface with a very soft, slightly damp cloth. ► Switch the Tablet PC off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
Working with the Tablet PC Working with the Tablet PC TabletPC TabletPC,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash memory) to the Tablet PC in the chapter "Connecting external devices", Page 63. Please refer to the notes in "Important notes", Page 12.
Working with the Tablet PC No. 1 2 Status displays Description Power-on indicator • The indicator lights up white: The tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator Please note: If the mains adapter is connected when the state of charge of the battery is more than 90 %, charging will not be started.
Working with the Tablet PC Switching on the Tablet PC TabletPC:switching on Power-onindicator 1 2 ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicator (2) lights up as long as the system is switched on.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the Tablet PC does not switch off automatically, press the ON/OFF button for about five seconds. Switchingoff Handwriting recognition For detailed information on handwriting recognition, see the documentation on your operating system.
Working with the Tablet PC Pixel Subpixel Cluster A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by complete functionality of the display. A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function. A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block. Background lighting LCD screens are operated with background lighting.
Working with the Tablet PC Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display, or whether the display orientation should automatically adapt to the orientation of the Tablet PC. You can change these settings under Control Panel - Hardware and Sound - Windows Mobility Center / Rotate screen.
Working with the Tablet PC Using the stylus pen Pen 1 = pen tip 5 4 2 = pen button (= delete function) 3 = pen button (= right mouse button) 4 = charging contacts 5 = eyelet for optional pen strap 3 2 1 You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
Working with the Tablet PC The screen responds to entries made with the tip of the finger or the pen when the tip of the finger or the pen is in direct contact with the screen. You can use the pen to run all functions for which you would otherwise use a mouse. Handling Mouse Selecting menu Click with the left-hand mouse button. items Starting programs Double click with the left-hand mouse button. Moving an Drag with the left-hand mouse button object/window held pressed.
Working with the Tablet PC Pen position To prevent the pen from becoming jammed in its slot (1), make sure that you always insert the pen into its slot the correct way round (the charging contacts on the pen point towards the eyelet for the pen cord). 1 Energy saving functions of the pen To save energy, the pen automatically switches off after 10 minutes of inactivity and is then in power saving mode. The pen automatically returns to normal operating mode after the next contact with the pen tip.
Working with the Tablet PC Setting the pen Operating system Windows 10 Menu You can make various settings for the pen under System Control Hardware and Sound - Pen and Touch. Calibrating the pen Via the operating system, you must calibrate your tablet PC before first use with the pen, so that it recognises the pen as accurately as possible. You should also always repeat the calibration if the co-ordination between the pen and cursor movement deteriorates.
Working with the Tablet PC Tablet buttons In addition to the ON/OFF switch (1), your Tablet PC is also equipped with three tablet buttons. 1 No. 2 3 4 2 3 4 Description Volume up button Volume down button Functions Increase the volume Decrease the volume Shortcut button Start function manager or screen shot function If the ON/OFF switch of the Tablet PC is pressed in combination with the volume-down button, this corresponds to the function of the key combination Ctrl + Alt + Del on a keyboard.
Working with the Tablet PC Camera Camera Your device has two cameras: one on the front of the device and one on the back. Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a camera).
Working with the Tablet PC Rechargeable battery Life,battery Battery Rechargeablebattery For mobile use, the built-in battery provides the Tablet PC with the necessary power. You can increase the life of the battery by caring for the battery properly. The average battery life is around 500 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions.
Working with the Tablet PC Using the power-management features Battery Power The Tablet PC uses less power when the power management features are enabled. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment. ► Select the power management functions in your Control Panel.
Working with the Tablet PC Inserting the memory card ► Carefully push the memory card into the slot until you feel it click into place. The label area must face the front of the Tablet PC. Do not apply any force, otherwise the delicate contact surfaces could be damaged. Memory card a Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system).
Working with the Tablet PC SIM card (configuration dependent) A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or Tablet PC and, together with an integrated UMTS/LTE module, enables access to a mobile network. Please note that the SIM card format must be micro-SIM (3FF). Other SIM card formats, such as full-size (1FF), mini-SIM (2FF) or nano-SIM (4FF) do not fit in the SIM card slot of your tablet PC.
Working with the Tablet PC Wireless LAN / Bluetooth / LTE radio components (configuration dependent) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off wireless components are switched on and off via the corresponding functions of the operating system. ► To switch wireless components on and off individually, select Settings – Change PC settings – Network – Airplane mode.
Working with the Tablet PC Ethernet and LAN (optional, only with cradle, keyboard dock or adapter cable) EthernetLAN With optionally available accessories, you can establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the accessory (1). ► Connect the network cable to your network connection (2). 1 2 Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Cradle for charging the Tablet PC and with additional ports • Keyboard dock (with LAN port and keyboard with background lighting) • Protective TPU folio case with shoulder and hand straps • Micro HDMI - VGA adapter cable • USB - LAN adapter cable The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Your cradle (optional) As well as providing rapid charging, your cradle is a device which helps you to quickly connect your tablet PC to your peripheral devices, such as a display, keyboard, mouse, etc. You only need to dock the tablet PC in order to work with your peripheral devices. When the Tablet PC is mounted on the cradle, only USB cables with a length of up to 3 m are supported at all the USB ports.
Accessories for your Tablet PC (optional) Setting up the cradle Select a suitable location for the cradle before setting it up. Follow the instructions below when doing so: • • • • Place the cradle on a flat, stable, nonslippery surface. Never place the cradle and the mains adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, humidity and heat.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is operating. Unplug the mains adapter from the Tablet PC before you connect the Tablet PC to the cradle. If the tablet PC is connected to the cradle, you must connect the mains adapter to the cradle in order to be able to use all of the cradle’s functions. cradle ► Remove the power plug of the mains adapter from the mains socket.
Accessories for your Tablet PC (optional) ► Connect the power cable to the power adapter provided for the cradle (3), see chapter "Technical data", Page 80. ► Plug the power cable into the mains socket (4). Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle during operation. 2 1 ► Push the release button in the direction of the arrow (1) until it remains in the pressed position (red marking becomes visible).
Accessories for your Tablet PC (optional) Keyboard dock (optional) The keyboard dock is a device which has been optimised for convenient input of texts and allows connection to an Ethernet/LAN. You only need to dock the Tablet PC.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard dock Keyboarddock The recommended maximum opening angle of the Tablet PC and keyboard dock is 120 degrees. If the opening angle is greater than 120 degrees, we recommend holding the keyboard dock with your free hand while operating the Tablet PC with the pen or by touch. This will prevent the Tablet PC from accidentally tipping backwards. ► Position the keyboard dock as shown.
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the keyboard dock It is possible to disconnect the Tablet PC from the keyboard dock during operation. To prevent problems, we recommend that you undock the Tablet PC using the appropriate function in the operating system. 1 2 ► Press and hold the release button (1) until it remains in the pressed position (red marking becomes visible). ► Lift the Tablet PC away from the keyboard dock in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Accessories for your Tablet PC (optional) Dragging items ► Select the desired item. ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the touchpad on and off using the keyboard, see "Key combinations", Page 50.
Accessories for your Tablet PC (optional) Keyboard Keyboardkeypad Numeric Buttons The keyboard of the keyboard dock is subject to continuous wear through normal use. The key markings are especially prone to wear. The keyboard markings can wear off in the course of using the keyboard dock. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Accessories for your Tablet PC (optional) Key Description Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Accessories for your Tablet PC (optional) Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
Accessories for your Tablet PC (optional) Status indicators Symbols Statusindicators The status indicators provide information about the status of the keyboard functions etc. Status displays F Description F-Lock (function lock) indicator FLock Indicator F The indicator lights up: The key combination Fn + (Fn: function key) has been pressed.
Accessories for your Tablet PC (optional) Combination Description Decrease volume This key combination reduces the volume of the internal loudspeakers. Volume Fn+F3 Increase volume This key combination increases the volume of the internal loudspeakers. Volume Fn+F4 Switching the wireless components on / off This key combination switches the wireless components off or on.
Accessories for your Tablet PC (optional) Combination Ctrl + Alt + Description Windows security/Task-Manager This key combination opens the Windows security/Task-Manager window. Del Ctrl+Alt+Del Back tab This key combination moves the cursor back to the previous tab stop. Backtab Shift+Tab Key combinations using the Windows keys are detailed in the manual for your operating system.
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information: • • Back up your data on external data carriers at regular intervals.
Security functions Setting up the fingerprint sensor (configuration dependent) Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the device configuration that you ordered. The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. 1 ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1).
Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock mechanism for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and your Port Replicator from theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding device on your equipment. Attach another Kensington Lock Cable to your cradle to protect this from theft as well.
Security functions Protecting BIOS Setup Utility (supervisor and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorised use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. You will be requested to enter a new password by the Enter New Password prompt.
Security functions Password protection for the hard disk Passwordprotection: The hard disk password prevents unauthorised access to the hard disk drives and is checked internally each time the system is booted. The prerequisite for this is that you have assigned at least the supervisor password. Activating hard disk protection ► Call up the BIOS Setup and select the Security menu.
Security functions SmartCard reader (depending on configuration) Depending on the selected model, your device may be equipped with a SmartCard reader. Securityfunctions Securityfunctions, SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
Security functions Inserting the SmartCard Depending on the selected model, your device may be equipped with a SmartCard reader. Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader. 1 ► Push the SmartCard into the SmartCard reader (1) with the chip towards the front of the Tablet PC.
Security functions Trusted Platform Module - TPM (depending on configuration) Trusted Platform Module TPM To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "Security functions", Page 53). Enabling TPM • ► ► ► Requirement: You have set a supervisor password, see "Security functions", Page 53. Call up the BIOS Setup and select the Security menu.
Security functions Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password) If TPM is enabled, you can enable an OnScreen keyboard for the internal touchscreen in the BIOS Setup. ► ► ► ► ► 62 Call BIOS Setup and select the Advanced menu. Mark Boot Configurations and press the enter key. From the UEFI Boot On-Screen Keyboard selection, choose the option Enabled. In the Exit menu, choose the option Exit Saving Changes. Press the enter key and select Yes.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 12 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Display port (cradle only) Displayport The display port of the cradle can be used to connect a display, LCD TV or a plasma TV with an appropriate port. The screen output is limited to a maximum of two external screens at the same time. ► Connect the data cable to the external device. ► Connect the data cable to the display port of the cradle. Some LCD televisions have only two loudspeaker connections and therefore cannot reproduce Dolby Digital or DTS.
Connecting external devices VGA monitor port (cradle only) An analogue monitor is connected to the analogue VGA monitor port. The screen output is limited to a maximum of two external screens at the same time. VGAconnection socket Monitor Monitorport Screenport ► Switch off the Tablet PC and the external monitor. ► Plug the data cable of the external monitor into the monitor port. ► First switch on external monitor and then the Tablet PC.
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s. USB 3.
Connecting external devices USB port with charging function (USB Type-C) USBconnection withchargingfunction(USBType-C™) At this USB port, you can charge a connected USB device or operate devices without additional power supply. This is also possible with the Tablet PC switched off, by activating the USB Type-C Power Delivery on System Off function in the Advanced - Miscellaneous Configurations menu of the BIOS Setup Utility.
Connecting external devices Headphones/microphone/Line-In/Line-Out/headset combination port Connectingaudio devices Connectingheadphones Audioports Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your Tablet PC. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphone port of the Tablet PC. The internal loudspeakers are disabled.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When it is delivered, the Tablet PC is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, select one of the following options: Forced shut down ► Keep the ON/OFF button pressed for at least 4 seconds. The device will shut down. You can then restart it. Carry out a battery reset ► Shut down the device. If the device does not respond, you may have to force the shutdown, as described in the previous section. ► Disconnect the mains adapter from the device.
Troubleshooting and tips Battery charging indicator not lit Cause The battery is not being charged. Fault elimination ► Connect the Tablet PC to a mains outlet using the mains adapter. Note: The battery will only be charged again when the battery capacity is less than 90%. The Tablet PC’s touchscreen remains dark touchscreenis too dark Touchscreen Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set on the Tablet PC’s touchscreen. The external monitor’s power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor.
Troubleshooting and tips The cursor does not correctly follow the pen movements Cause Pen incorrectly calibrated Fault elimination ► Calibrate the pen as described in chapters "Setting the pen", Page 28 and "Calibrating the pen", Page 28. Pen input not working Cause The pen is in power-saving mode. The pen battery is completely discharged. Troubleshooting ► Press the pen button gently to wake the pen from sleep mode. ► Insert the pen fully into its slot on the Tablet PC to charge the pen battery.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable connecting the Table PC to the printer is properly connected.
Troubleshooting and tips SmartCard reader is not recognised. Cause Chip card inserted incorrectly. Troubleshooting ► Check if you inserted your SmartCard into the SmartCard reader correctly. ► Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4. SmartCard PIN forgotten Cause PIN forgotten Troubleshooting ► If you work in a network, contact your system administrator, who can unlock your Tablet PC with a supervisor PIN.
Troubleshooting and tips Error message/cause CMOS battery bad If the error message occurs repeatedly, the buffer battery in the Tablet PC is flat. System CMOS checksum bad - default configuration used Resolution ► Contact your sales outlet or our customer service centre. ► ► The system configuration information is ► incorrect. ► ► Extended memory failed at offset: xxxx Failing Bits: ► zzzz zzzz Switch off the Tablet PC. Switch on the Tablet PC. In the BIOS Setup, select the Exit menu.
Troubleshooting and tips Restoring the system under Windows 10 If necessary, you can reset your system to the original state of the hard disk. ► ► ► ► Select Select Select Select Fujitsu Settings from the Start menu. Update & security. Recovery. according to your requirements from the options given.
Technical data Technical data Tablet PC General Processor Main memory Electrical data Protection class Maximum power consumption (when the Tablet PC is switched on and the battery is being charged): Touchscreen Size Resolution Pixel class Brightness control Cameras Graphics card Chip Maximum resolution on external display: Dimensions Width x depth x height Weight depending on configuration Input devices Tablet buttons Pen Slots Memory card slot SIM card slot (configuration-dependent) SmartCard reader (conf
Technical data Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) Relative humidity Operating height Fujitsu 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F 20 % ...
Technical data Screen resolutions for integrated screen and external screens Max.
Technical data Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/". Rated voltage Rated capacity Type Interchangeability 3-cell lithium-ion rechargeable battery 3450 mAh 11.
Technical data Mains adapter (90 W) for the Tablet PC with cradle Technicaldata Primary Nominal voltage Nominal frequency Maximum rated current Secondary Nominal power Nominal voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 1.5 A 90 W 19 V 4.74 A An additional mains adapter or power cable can be ordered at any time.
Technical data Cradle (optional) Electrical data Protection class Ports Docking port Display port VGA monitor port Maximum resolution on an external monitor USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature Relative humidity Operating height II 7-pin 1x 1x 1920 x 1200 (VGA or display port) 3 x USB 3.1 Gen1 (Type A) 1x 1x 7K1 7M2 5 °C .... 35 °C /41 °F .... 95 °F -10 °C ....
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes If the battery is not replaceable by the user, have it replaced and disposed of by an authorized service provider. You can find information on this subject on your notebook or on our website ("https://www.fujitsu.com/emeia/about/local/csr/recycling/").
Index Index A Acoustic error messages 77 Activate/deactivate keyboard backlight Alt + Tab 51 Anti-theft protection 55 Audio ports 68 B Back tab 52 Background lighting 52 Backspace 47 Battery battery life 31 caring for and maintaining 31 charge level 31–32 charging 31 Battery status meter 31 Battery: discharges too quickly 76 Before you travel 14 BIOS Setup Utility calling 69 exiting 70 operating 69 protecting with password 56 settings 69 Bluetooth, safety notes 12 Buttons 47 C Camera 30 Caps Lock 48 Certif
Index Safety 12 touchscreen 22 transport 14 Num Lock indicator 49 Numeric keypad 47 see Virtual numeric keypad I Important notes 12 Incorrect date/time 72 Indicator F Lock 50 K Key combinations 50 Keyboard 47 Background lighting 52 cleaning 15 Keyboard dock connecting the Tablet PC Ports 42 L Landscape orientation screen 24 LCD screen decrease brightness Life, battery 31 Line feed 48 Loudspeakers switch off 50 switch on 50 43 M Mains adapter connecting 17 setting up 17 Memory card handling 32 inserting
Index Security functions 53 SystemLock 59 Security functions, SmartCard 59 Security Lock anti-theft protection 55 Using 55 Selecting a location 17 Setup see BIOS Setup Utility 69 Shift 48 Shift + Tab 52 Shift key 48 Slot Memory cards 32 Status indicators 19, 50 Summer time 72 Supervisor password changing 56 entering 56 removing 57 Switching off Tablet PC 22 Switching on for the first time 18 Symbols indicators 19, 50 System configuration 69 System settings, BIOS Setup Utility cleaning 15 dragging items 46
