Operating Manual - English PRIMERGY RX600 S6 Server Operating Manual July 2011
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Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety Notes and Regulations" in a safe place for easy reference while using this product.
These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use.
Only for the Japanese market: I Although described in this manual, some sections do not apply to the Japanese market.
Operating Manual RX600 S6
Contents 1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.1 Concept and target groups for this manual 1.2 Documentation overview 1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.4 Notational conventions 1.5 Technical data 2 Overview of the installation steps . . . . . . . . . . . . . . . 25 3 Important information . . . . . . . . . . . . . . . . . . . . . 27 3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 27 3.
Contents 4.5 Notes on connecting/disconnecting cables . . . . . . . . . . 55 5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 57 5.1 5.1.1 5.1.1.1 5.1.1.2 5.1.1.3 5.1.1.4 5.1.2 5.1.2.1 5.1.2.2 5.1.2.3 5.1.2.4 Control elements and indicators . . . . . . . . . . Front of server . . . . . . . . . . . . . . . . . . . . Control elements . . . . . . . . . . . . . . . . . Indicators on the control panel . . . . . . . . . . Indicators on the accessible drives/components .
Contents 7.6 Incorrect date and time 7.7 Drives reported as "dead" when starting system . . . . . . 82 7.8 Added drive reported as defective . . . . . . . . . . . . . . 82 7.9 Error message on screen . . . . . . . . . . . . . . . . . . . 83 8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 85 8.1 8.1.1 8.1.1.1 8.1.1.2 8.1.2 8.1.2.1 8.1.2.2 8.1.3 8.1.3.1 8.1.3.2 8.1.3.3 8.1.3.4 8.1.4 8.1.4.1 8.1.4.2 8.1.4.3 8.1.4.4 8.1.5 8.1.5.1 8.1.5.2 8.1.5.3 8.1.5.4 8.1.5.5 8.1.5.
Contents 8.3 8.3.1 8.3.2 Opening/Closing the server . . . . . . . . . . . . . . . . . . 125 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 125 Closing the server . . . . . . . . . . . . . . . . . . . . . . . . 127 9 Appendix: server specification . . . . . . . . . . . . . . . .
1 Preface The scalable PRIMERGY RX600 S6 server is an Intel-based rack server for critical company scenarios, e.g. as database management system for medium or large-sized databases or as a consolidation basis to run an immensely large number of different applications using virtualization technologies. Thanks to its highly developed hardware and software components, the server offers a high level of data security and availability.
Preface 1.
Preface I PRIMERGY manuals are available in PDF format on the ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the ServerView Suite supplied with every server. If you no longer have the ServerView Suite DVDs, you can obtain the relevant current versions using the order number U15000-C289 (the order number for the Japanese market: please refer to the configurator of the server http://primeserver.fujitsu.com/primergy/system/).
Preface 1.3 Features Customer Self Service (CSS) The PRIMERGY Customer Self Service (CSS) concept enables you to identify and replace the affected component yourself in the case of certain error scenarios.
Preface System board The features of the system board are described in the "System Board D3141 for PRIMERGY RX600 S6 Technical Manual" for the hardware and in the "System Board D3141 BIOS Setup Utility for PRIMERGY RX600 S6" manual for the firmware. Hot-plug PCI slots The server has ten PCI-Express slots, where two of them are hot-plug slots.
Preface The accessible drives/components integrated in these locations cannot be replaced during operation. Power supply The server has up to four hot-plug power supply units that automatically switch to a mains voltage of 100 - 127 V / 200 - 240 V. This ensures redundant power supply. If one power supply unit is defective, the other(s) then guarantee(s) unimpaired operation. The faulty power supply unit can be replaced during operation (for further details see "Hot-plug power supply units" on page 87).
Preface ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in the event of an error and automatically "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. The SAS/SATA controller card supports the RAID levels 0, 1, 1E, 5, 6, 10, 50 and 60 thus increasing system availability and reliability.
Preface iRMC S2 with integrated management LAN connector I The features of the iRMC S2 Advanced Video Redirection and Remote Storage are available as an option. The iRMC S2 (integrated Remote Management Controller) is a BMC with integrated management LAN connector and expanded functionality that was previously only available with additional plug-in cards.
Preface Server management Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken. The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console.
Preface ServerView Installation Manager You can configure the PRIMERGY server quickly and precisely with the ServerView Installation Manager software provided. User-guided menus are available for installing the server operating system (for further details see section "Configuring the server" on page 72). Service and support PRIMERGY servers are service-friendly and modular, enabling quick and easy maintenance. For easier and immediate recognition, handles and locks (touch points) are color coded.
Preface ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors. Remote monitoring and maintenance avoids time-consuming and costly on-site repairs and reduces service costs.
Preface 1.4 Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items. "Quotation marks" indicate names of chapters and terms that are being emphasized. Ê describes activities that must be performed in the order shown. V CAUTION! pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.
Preface Compliance with regulations and standards Product safety and ergonomics IEC 60950-1/2 / EN 60950-1/2, UL/CSA 609501/2, CNS 14336 / GB 4943 / EN 50371 Electromagnetic compatibility Interference emissions EN 55022 class A; FCC class A; CNS 13438 class A; VCCI class A; AS/NZS CISPR 22 class A; GB 9254 class A; GB 17625; ETSI EN 300 386 V1.3.
Preface Dimensions / Weight Rack (W x D x H) 482.6 mm (Bezel) / 444.8 mm (Body) x 765.0 mm x 176.0 mm Mounting depth rack 728 mm Height unit rack 4U 19" rackmount Yes Mounting cable depth rack 100 mm (1000 mm rack recommended) Weight minimum 32 kg; maximum 46 kg (actual weight may vary depending on configuration) Rack integration kit rack integration kit as option Ventilation clearance At least 200 mm on the front and rear.
2 Overview of the installation steps This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê At first, please take notice of the safety instructions in chapter "Important information" on page 27 and following. Ê Transport the server to the place where you want to install it.
Overview of the installation steps Configuration information can also be found in section "Configuring the server and installing the operating system with the ServerView Installation Manager" on page 73.
3 Important information In this chapter you will find essential information regarding safety when working on your server. 3.1 Safety instructions I The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
Important information Before starting up V CAUTION! ● During installation and before operating the device, observe the instructions on environmental conditions for your device (see "Ambient conditions" on page 24). ● If the server has been moved from a cold environment, condensation may form both inside and on the outside of the machine. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up.
Important information V CAUTION! ● Ensure that the power sockets on the device and the properly grounded power outlets are freely accessible. ● The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the properly grounded power outlets. ● Always connect the server and the attached peripherals to the same power circuit.
Important information V CAUTION! 30 ● Proper operation of the system (in accordance with IEC 60950-1/2 resp. EN 60950-1/2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). ● Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals.
Important information V CAUTION! ● Install the screw removed during installation/detaching Internal Options in former device/position. To use a screw of the different kind causes a breakdown of equipment. ● The installation indicated on this note is sometimes changed to the kind of possible options without notice. Batteries V CAUTION! ● Incorrect replacement of batteries may lead to a risk of explosion.
Important information Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. V CAUTION! ● Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. ● Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance.
Important information ● Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. ● Be careful not to damage the CD/DVD/BD surface. ● Keep the CDs/DVDs/BDs away from heat sources. ● Do not bend or place heavy objects on CDs/DVDs/BDs. ● Do not write with ballpoint pen or pencil on the label (printed) side.
Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: ● Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. ● You must always discharge static build-up (e.g. by touching a grounded object) before working with such components.
Important information Other important information: ● During cleaning, observe the instructions in section "Cleaning the server" on page 75. ● Keep this operating manual and the other documentation (such as the technical manual, documentation DVD) close to the device. All documentation must be included if the equipment is passed on to a third party. 3.
Important information 3.4 FCC Class A Compliance Statement If there is an FCC statement on the device, it applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation.
Important information 3.5 Transporting the server V CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you. Never lift or carry the device by the handles on the front panel.
Important information 3.6 Notes on installing the server in the rack V CAUTION! ● For safety reasons, at least two people are required to install the server in the rack because of its weight and size. (For the Japanese market, please refer to " 安全上のご注意 ".) 38 ● Never lift the server into the rack using the QRLs (Quick Release Levers) on the front panel.
Important information 3.7 Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account. This saves resources and thus reduces the harm done to the environment.
Important information Labels on plastic casing parts Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them. Returns, recycling and disposal Please handle returns, recycling and disposal in accordance with local regulations. The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2002/96/EC on waste electrical and electronic equipment (WEEE).
4 Hardware installation V CAUTION! ● Follow the safety instructions in the chapter "Important information" on page 27. ● Do not expose the server to extreme environmental conditions (see "Ambient conditions" on page 24). Protect the server from dust, humidity and heat. ● Make sure that the server is acclimatized for the time indicated in this table before putting it into operation.
Hardware installation 4.1 Unpacking the server V CAUTION! Follow the safety instructions in "Important information" on page 27. The server must always be lifted or carried by at least two people. (For the Japanese market, please refer to " 安全上のご注意 ".) Do not unpack the server until it is at its installation location. Ê Transport the server to the place where you want to set it up. Ê Unpack all individual parts.
Hardware installation 4.2 Rack installation/removal of server V CAUTION! ● Please observe the safety information and notes on rack mounting in chapter "Important information" on page 27. ● At least two people are needed to install / remove the server in the rack. (For the Japanese market, please refer to " 安全上のご注意 ".) ● The rack may tip over if more than one unit is removed at the same time.
Hardware installation I For PRIMECENTER Racks and DataCenter Racks: The mounting of the rails in the different racks is described in the next sections. Installation of the cable management is described in detail in the Technical Manual for the respective rack. I For 19-inch standard rack (for the Japanese market): For information on mounting of the rails in the 19-inch standard rack (for the Japanese market) please refer to the "Rack system structure guide" (refer to http://primeserver.fujitsu.
Hardware installation 100 mm 735 - 770 mm +/- 1,6mm Figure 2: Mechanical requirements RX600 S6 Operating Manual 45
Hardware installation – You must ensure that the safety mechanisms on the server, e.g. stoppers or retaining systems, are functioning correctly. – The shape of the rack support uprights must ensure that the support systems can be bolted to the front. The support systems have a linear alignment feature to ensure that they can be adjusted to different rack depths. – No cable management support (delivered with the mounting kit).
Hardware installation 4.3 Connecting devices to the server The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed (e.g. optional SAS connector). I Some of the devices that can be connected may require special software, e.g. drivers (see the documentation for the connected device).
Hardware installation The standard connectors on the rear are marked with symbols, and one is colorcoded: 3 / 2 0 1 Figure 4: Connectors on the rear 1 4x LAN connector 4 Video connector (blue) 2 Serial connector COM1 5 Management LAN connector 3 2 x USB connector Ê Connect the data cables to the server and peripherals. I Connect keyboard and mouse via USB. There are no separate PS/2 connectors for them.
Hardware installation 4.4 Connecting the server to the mains V CAUTION! The server is automatically set to a mains voltage in the range 100 - 127 V / 200 - 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage. 4.4.1 Installation requirements The power subsystem consists of: – Power supply modules (PSU) – A power distribution board (PDB) The power supply subsystem can support up to 4 PSUs which all connect to the PDB.
Hardware installation Installation requirements for AC non redundant configurations For systems not requiring AC redundancy, the power supply subsystem can be installed with up to 4 PSUs. The PSUs can be connected to a single or multiple AC sources. PSU Configuration Max.
Hardware installation AC source related power supply configuration and system load limits The system configuration and load is limited by the number of AC mains power sources available as indicated in the following table. Number of power supply modules installed AC redundant systems (requires 2 AC sources) AC non-redundant systems (connected to 1 AC source) Max. DC loading to support AC redundancy Installation requirements Max.
Hardware installation Installation in 3rd party racks without main connection according to IEC309 or outside of racks I 1. These additional installation requirements ONLY apply when 4 PSUs are connected to a high line voltages (220V or higher). 2. These requirements DO NOT apply when PSUs are connected to low line voltages (100-127V and 200V) OR if at least one PSU is connected into a separate AC source (e.g. UPS).
Hardware installation photo shows installation of a protective earth conductor 3 1 2 Figure 5: Installing a protective earth conductor Ê Loosen the first nut and remove it (1). Ê Plug the protective earth conductor onto the bolt (2). Ê Replace the nut and tighten it (3).
Hardware installation 4.4.2 Connecting the power cord Ê Connect the power cord to the server power supply unit. Ê Connect the mains plug to a grounded mains outlet in the in-house power supply network or a power outlet of the socket strip in the rack (see Technical Manual for the rack). Ê Secure the power cords in the cable clamps so the insulated connectors cannot be disconnected from the server accidentally.
Hardware installation 4.5 Notes on connecting/disconnecting cables V CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug. Follow the sequence described below to connect or disconnect external devices to or from the server: Be sure to wait for 10 seconds or more after shutdown before turning the server on.
Hardware installation 56 Operating Manual RX600 S6
5 Starting up and operation V CAUTION! Follow the safety instructions in chapter "Important information" on page 27. 5.1 Control elements and indicators 5.1.
Starting up and operation The white numbers in figure 7 show the HDD/SSD slot assignment. / 0 1 2 7 3 4 6 5 Figure 8: Front - detailed view: control panel 1 ID indicator 6 Reset button 2 CSS indicator 7 NMI button 3 Global Error indicator 8 On/Off button 4 HDD/SSD activity indicator 9 ID button 5 Power-on indicator ID card You can pull out the ID card (see figure 7 on page 57) as far as it will go and push it back in again.
Starting up and operation 5.1.1.1 ID Control elements ID button ID LED lights up (blue) on the front and on the rear of the server when the ID button is pressed. Both ID indicators are synchronized. On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button. When the system is operating, pressing the On/Off button will switch off the system. V CAUTION! Risk of loss of data! I The On/Off button does not disconnect the server from the mains voltage.
Starting up and operation 5.1.1.2 ID Indicators on the control panel ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again. The ID indicator can also be activated via the ServerView Operations Manager and the iRMC S2 Web interface and its status reported to the ServerView Operations Manager and the iRMC S2.
Starting up and operation ! Global Error indicator (orange) – Lights up orange if a prefailure event has been detected that requires (precautionary) service intervention. – Flashes orange if an error was detected that requires service intervention. – Does not light up if there is no critical event. If the event is still acute after a power failure, the indicator is activated after the restart. The indicator also lights up in standby mode.
Starting up and operation 5.1.1.
Starting up and operation 5.1.2 Rear of server 5.1.2.1 Global Error indicator and CSS indicator / 0 Figure 10: Global Error indicator and CSS indicator 1 CSS indicator (yellow) – Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept. – Flashes yellow if an error was detected that you can fix yourself with the CSS concept. – Does not light up when the system is OK.
Starting up and operation 2 Global Error indicator (orange) – Lights up orange if a prefailure event has been detected that requires (precautionary) service intervention. – Flashes orange if an error was detected that requires service intervention. – Does not light up if there is no critical event. If the event is still acute after a power failure, the indicator is activated after the restart. The indicator also lights up in standby mode.
Starting up and operation 5.1.2.2 ID indicator and button / 0 Figure 11: ID indicator 1 ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the ID button again. The ID indicator can also be activated via the ServerView Operations Manager and the iRMC S2 Web interface and its status reported to the ServerView Operations Manager and the iRMC S2.
Starting up and operation 5.1.2.3 Indicators on the connector panel (LAN indicators) 0 0 / / 2 1 0 / 0 / Figure 12: LAN indicators 1 LAN speed Steady yellow signal in the event of a LAN transfer rate (system LAN/ of 1 Gbit/s. shared LAN) Steady green signal in the event of a LAN transfer rate of 100 Mbit/s. Remains dark in the event of a LAN transfer rate of 10 Mbit/s. 2 LAN Steady green signal when a LAN connection exists. link/transfer Remains dark when no LAN connection exists.
Starting up and operation 4 LAN Steady green signal when a LAN connection exists. link/transfer Remains dark when no LAN connection exists. (management LAN) Flashes green when LAN transfer takes place. 5.1.2.4 Indicators on the hot-plug power supply units / 0 1 Figure 13: Indicators on the power supply units 1 DC power redundancy indicator Lights up green when PSU is running. Flashes green when PSU is in cold redundancy mode.
Starting up and operation In normal server operation, LED 1 and 3 light up permanently, LED 2 does not light up. As soon as LED 2 indicates a fault by lighting up, the affected power supply unit should be replaced as soon as possible. This can be done during operation (see "Hot-plug power supply units" on page 87).
Starting up and operation 5.2 Switching the server on and off V CAUTION! ● If nothing appears on the screen but flickering stripes after switching on the server, switch the server off immediately (see chapter "Troubleshooting and tips" on page 79). ● The On/Off button does not disconnect the server from the mains voltage. To completely disconnect it from the mains voltage, remove the power plug(s) from the socket(s). ● Do not move, strike, or shake the server when it is turned on.
Starting up and operation – System already installed: Ê Press the On/Off button (see figure 8 on page 58). The server is switched on, performs a system test and boots the operating system. Switching the server off The power-on indicator lights up green (item 5 in figure 8 on page 58). Ê Shut down the operating system properly. The server is switched off automatically and goes into standby mode. The power-on indicator lights up orange.
Starting up and operation V CAUTION! There is a risk that data may be lost. – iRMC S2 iRMC S2 offers various options for switching the server on and off, e.g. via the Power On Off page of the iRMC S2 Web interface. V CAUTION when turning the power off (Windows Server 2008)! The operation of the power switch can be specified as "Do Nothing", "Stand by", "Hibernate", and "Shutdown" depending on the OS settings. The default is "Shutdown".
Starting up and operation 5.3 Configuring the server This section contains information about configuring the server and installing the operating system. I Make sure that the energy saving functions are disabled in the BIOS Setup during server operation. 5.3.1 Configuring the SAS/SATA RAID controller card The server comes with a SAS/SATA RAID controller with "MegaRAID functionality".
Starting up and operation 5.3.2 Configuring the server and installing the operating system with the ServerView Installation Manager Using the ServerView Installation Manager on the ServerView Suite DVD 1 provided, you can conveniently configure the server and install the operating system. This includes configuring the server-specific settings using the ServerView Configuration Manager and configuring the RAID controller using the ServerView RAID Manager.
Starting up and operation 5.3.3 Configuring the server and installing the operating system without the ServerView Installation Manager Installing the operating system Ê Insert the CD/DVD/BD for the operating system you want to install. Ê Reboot the server. Ê Follow the instructions on screen and in the manual for the operating system.
Starting up and operation 5.4 Cleaning the server V CAUTION! Switch the server off and disconnect the power plugs from the properly grounded power outlets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic. Ensure that no liquid enters the system. Ensure that the ventilation areas of the server and the monitor are clear. Do not use any cleaning sprays (including flammable types).
Starting up and operation 76 Operating Manual RX600 S6
6 Property and data protection 6.1 Mechanical access protection The lockable rack door protects the server against unauthorized access. 6.2 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access. For example, you can assign passwords for users and administrators. By combining these options you can achieve optimum protection for your system.
Property and data protection 78 Operating Manual RX600 S6
7 Troubleshooting and tips V CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page 27. If a fault occurs, attempt to resolve it using the measures described: – in this chapter, – in the documentation for the connected devices, – in the help systems of the software used. If you fail to correct the problem, proceed as follows: Ê Make a list of the steps performed and the circumstances that led to the fault.
Troubleshooting and tips 7.3 Screen remains blank Monitor is switched off Ê Switch on your monitor. Screen has gone blank Ê Press any key on the keyboard. or Ê Deactivate screen saver. Enter the appropriate password. Brightness control is set to dark Ê Set the brightness control on the monitor to light. For detailed information, refer to the operating manual supplied with your monitor. Power cable or monitor cable not connected Ê Switch off the monitor and the server.
Troubleshooting and tips 7.4 Flickering stripes on monitor screen V CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.
Troubleshooting and tips 7.6 Incorrect date and time Ê Set the date and time in the operating system or in the BIOS Setup under the Main menu, using System Date and System Time respectively. I Note that the operating system may affect the system time. For example, the operating system time may deviate from the system time under Linux, and would overwrite the system time in the default setting on shutdown.
Troubleshooting and tips 7.9 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the ServerView Suite DVD 2.
Troubleshooting and tips 84 Operating Manual RX600 S6
8 CSS components This chapter describes how to handle CSS components and how to identify defective CSS components and replace them yourself. I Further information on the CSS concept is provided in the "ServerView Suite Local Service Concept - LSC" manual on the ServerView Suite DVD 2. For the latest information on optional products provided for the RX600 S6 see the configurator of the server: http://ts.fujitsu.com/products/standard_servers/index.htm (for the EMEA market) http://primeserver.fujitsu.
CSS components ● Hot-plug components – – – – – Hot-plug power supply units (see page 87) Hot-plug fans (see page 91) Hot-plug HDD/SSD modules (see page 94) Hot-plug memory boards (see page 109) Expansion cards in hot-plug PCIe slots (slots 6 & 7 only, see page 101) You can expand or replace the hot-plug components during operation. ● Non-hot-plug components – Expansion cards in non-hot-plug slots (see page 117) These components can be changed by you in the event of an error.
CSS components 8.1 Hot-plug components This section describes how to handle hot-plug components and how to modify your server hardware (e.g. adding/replacing hot-plug power supply units). The hot-plug procedure increases the availability of system operation and guarantees a high degree of data integrity and failsafe performance. 8.1.1 Hot-plug power supply units The server must have at least two hot-plug power supply units (PSUs) to ensure redundant power supply.
CSS components 8.1.1.1 Replacing a hot-plug power supply unit 0 / Figure 14: Unlocking and removing the power supply unit V CAUTION! When replacing a non-defective hot-plug power supply unit in a nonredundant configuration, the server must be switched off first. Ê Remove the power cord from the cable clamp. You can losen the cable clamp by opening the small locking lever. Ê Remove the power cord from the installed power supply unit.
CSS components Ê Slide the new power supply unit into the empty slot until it clicks into place. I Make sure that the new power supply unit engages correctly in the mounting location and is locked in position. This is the only way to prevent the power supply unit from sliding out of its mountings and being damaged during transportation. Ê Thread the cable through the cable clamp (see figure 6 on page 54). Ê Pull the cable clamp tight to secure the power cord.
CSS components Ê Thread the cable through the cable clamp (see figure 6 on page 54). Ê Pull the cable clamp tight to secure the power cord. Ê Connect the newly installed power supply unit to the mains. If everything is functioning correctly, the green LEDs 1 and 3 (see "Indicators on the hot-plug power supply units" on page 67) at the rear of the power supply unit will now light up.
CSS components 8.1.2 Hot-plug fans The server comes with eight hot-plug fans. Each fan is mounted in a fan module that is accessible from the top when opening the server. A possible fan failure is reported by the CSS indicator lighting up on the front and rear of the server as well as by the indicator on the fan module in question. The fan failure is also displayed on the ServerView Local Service Display (see the "Customer Self Service (CSS)" manual on the ServerView Suite DVD 2).
CSS components 8.1.2.1 Replacing a defective fan Figure 17: Unlocking a fan module and removing it Ê Press the two green handles and lift the fan module out of the housing (see figure 17). V CAUTION! Never leave the fan module slot empty for more than two minutes during operation. Otherwise, excessive temperatures could damage system components. Ê Insert the new fan module in the empty slot until it clicks into place. To make sure the fan has engaged press again.
CSS components 8.1.2.2 Adding new fans Ê Open the server (see "Opening/Closing the server" on page 125). Ê Insert the new fan modules in the empty slots until they engage. To make sure the fan has engaged press again. The new fan module is tested by Server Management. The LED then either does not light at all (fan is OK) or lights up (fan is not ok). Ê Close the server (see "Opening/Closing the server" on page 125).
CSS components 8.1.3 Hot-plug HDD/SSD modules The hard disk drives or solid state disks which can be ordered for the PRIMERGY RX600 S6 are supplied already mounted in an installation frame so that defective hard disk drives or solid state disks can be replaced and new hard disk drives or solid state disks can be added during operation. The hard disk drive or solid state disk and the installation frame together make up the HDD/SSD module.
CSS components ● Use the device on a shock and vibration free surface. ● Do not use the unit in extremely hot or cold locations, or locations with extreme temperature changes. ● Never attempt to disassemble the hard disk unit. Handling drives and HDD/SSD modules Drives incorporated in the HDD/SSD modules are highly sensitive electromagnetic devices and must be handled with great care. Incorrect handling can cause partial or total failure of the drives.
CSS components Always set the HDD/SSD module down carefully, with the large surface facing downwards to prevent it from tipping over. ● 8.1.3.1 HDD/SSD module and dummy module / 0 0 1 23 4 5 Figure 18: 2.
CSS components 8.1.3.2 Removing/installing the dummy module Free slots are provided with dummy modules. Remove the dummy module before installing an additional HDD/SSD module. 0 0 1 Figure 19: Removing/installing the 2.5-inch dummy module Ê Press both tabs on the dummy module together until the locking mechanism disengages (1). Ê Pull the dummy module out of the bay (2). To install a dummy module, follow the same procedure in reverse order. V CAUTION! Store the dummy module in a safe place.
CSS components 8.1.3.3 Installing the HDD/SSD module / / 0 Figure 20: Unlocking the 2.5-inch HDD/SSD module Ê Release the locking mechanism as follows: 1. Press the two green tabs of the locking lever together (1). 2. Push the handle of the HDD/SSD module fully in the direction of the arrow (2). The HDD/SSD module is now unlocked.
CSS components / 0 Figure 21: Installing the 2.5-inch HDD/SSD module Ê Carefully push the HDD/SSD module into the empty slot (1) until it stops. Ê Push the handle completely (2) in the direction of the arrow until the locking mechanism engages. 8.1.3.4 Removing the HDD/SSD module V CAUTION! ● Only remove an HDD/SSD module during operation if the drive is not currently being accessed.
CSS components If you want to remove an HDD/SSD module during operation, proceed as follows: Ê If you want to remove an HDD/SSD module that is not defective, the drive must be first set to "Offline" via the software (RAID controller configuration software). Ê Unlock the HDD/SSD module as described in section "Installing the HDD/SSD module" on page 98. Ê Pull the HDD/SSD module out a few centimeters. Ê Wait for at least 60 seconds.
CSS components 8.1.4 Hot-plug expansion cards V CAUTION! ● The actions described in this section may only be performed by personnel with the appropriate technical training. (The device can be seriously damaged if it is opened without authorization or if repairs are attempted by untrained personnel.) ● Each slot in the server must have either an expansion card or a dummy module. A dummy module comprises a retaining plate with an attached removal tool.
CSS components : 9 8 7 6 5 4 3 2 1 0 / Figure 22: PCI slots with and without hot-plug functionality Item Slot # Description 1 10 PCIe slot 10 2 9 PCIe slot 9 3 8 PCIe slot 8 4 7 PCIe slot 7, hot-plug 5 6 PCIe slot 6, hot-plug 6 5 PCIe slot 5 7 4 PCIe slot 4 8 3 PCIe slot 3 9 2 PCIe slot 2 10 1 PCIe slot 1 11 ./. Dedicated slot for I/O riser board 12 ./. Dedicated slot for SAS controller card I Only slots 6 and 7 are hot-plug slots.
CSS components 8.1.4.1 Identifying the defective CSS component Ê Open the server (see "Opening/Closing the server" on page 125). Ê Press the Indicate CSS button on the system board (see the "System Board D3141 for PRIMERGY RX600 S6 Technical Manual" on the ServerView Suite DVD 2).
CSS components Ê Open the expansion card lock by lifting it up (2). The expansion card is now mechanically unlocked. Ê Hold the removal tool by the green handle and pull it out of the PCI slot together with the expansion card (3). I Do not pull on the expansion card itself. Removing an expansion card from the removal tool V CAUTION! When removing the expansion card from the removal tool, pay particular attention to the engaging hooks that fasten the board to the removal tool (see arrows in figure 24).
CSS components Removing engaging hooks / / / 0 0 0 Figure 25: Removing engaging hooks from the removal tool Ê Push the green engaging hooks down in the direction of the arrows (1) until they disengage from the removal tool. Ê Remove the engaging hooks (2) and keep them in a safe place. Ê To insert a new expansion card, continue with section "Installing a hot-plug expansion card" on page 107.
CSS components 8.1.4.3 Removing a dummy module If a slot does not contain an expansion card, it is occupied by a dummy module. This is a retaining plate with an attached removal tool. Before inserting an additional hot-plug expansion card, you will first have to remove the dummy module from its slot. Ê Open the server (see "Opening/Closing the server" on page 125). Ê Remove the dummy module in the same way as a PCI board (see figure 24 on page 104).
CSS components Ê Take the retaining plate out and put it aside. I Keep the retaining plate for future use. Ê Push the engaging hooks down until they disengage from the removal tool (see figure 25 on page 105), and keep them in a safe place. 8.1.4.4 Installing a hot-plug expansion card Inserting an expansion card in the removal tool Figure 27: Inserting the new expansion card in the removal tool Ê Insert the new expansion card in the provided slot (see oval in figure above) of the removal tool.
CSS components Operating the expansion card Ê Insert the expansion card fastened to the removal tool in the PCI slot. Ê Close the expansion card lock (see position #2 in figure 23 on page 103) by folding it down. Make sure that the expansion card lock engages. Ê If necessary, connect the cables on the expansion card. Ê Activate the expansion card using either the relevant PCI hot-plug software or by pressing the light-pipe switch (see position #1 in figure 23 on page 103).
CSS components 8.1.5 Hot-plug memory boards V CAUTION! ● The actions described in this section may only be performed by personnel with the appropriate technical training. (The device can be seriously damaged if it is opened without authorization or if repairs are attempted by untrained personnel.) ● Please observe the safety information in chapter "Important information" on page 27.
CSS components 8.1.5.1 Identifying the defective memory The faulty memory module can be identified from the corresponding DIMM Fault LED on the respective memory board (see figure 28) when the server is open. Ê Open the server (see "Opening the server" on page 125). / 012 3 Figure 28: Button and indicators on memory board 1 ATTN button 4 Mirror LED (green) 2 ATTN LED (orange) 5 8x DIMM Fault LED (orange) 3 Power LED (green) Ê Use the DIMM Fault LEDs (5) to identify the faulty memory module.
CSS components 8.1.5.2 Removing the memory board in question 0 0 / / Figure 29: Example: Removing memory board Ê Unlock the memory board in question by pressing the green locks (1). The levers on both sides will be released. Ê Swivel the levers in an upright position and lift the memory board up and out using its levers simultaneously (2). 8.1.5.3 Removing a defective memory module V CAUTION! ● Please note the equipping rules in the "System Board D3141 for PRIMERGY RX600 S6 Technical Manual".
CSS components ● If a memory module is installed and you pull the lever strongly outwards, the memory module pops up. Doing so may cause a device failure. ● Please observe the safety information in chapter "Important information" on page 27. I To guarantee that all memory modules in the relevant storage mode have identical characteristics, you must always replace 4 memory modules on each memory board.
CSS components 8.1.5.4 Installing a new memory module V CAUTION! Observe the safety information concerning memory modules in section "Removing a defective memory module" on page 111. / 0 0 Figure 31: Installing a memory module Ê Carefully press the memory module into the slot (1) until the fastening tabs on both sides of it engage (2). 8.1.5.
CSS components Ê Carefully press the memory board into its slot (see figure 33 on page 114). Ê Press both handles downwards (2) so that both green release tabs engage. Ê Press the ATTN button. Ê Wait until the ATTN LED is turned off. Ê Close the server as described in "Closing the server" on page 127. 8.1.5.6 Adding a memory board To add memory boards during operation, proceed as follows: Ê Open the server (see "Opening the server" on page 125). Ê Remove the air baffle of the respective memory board slot.
CSS components Ê Press the ATTN button. Ê Wait until the ATTN LED is turned off. Ê Close the server as described in "Closing the server" on page 127.
CSS components 8.2 Non-hot-plug components V CAUTION! ● The actions described in this section may only be performed by personnel with the appropriate technical training. (The device can be seriously damaged if it is opened without authorization or if repairs are attempted by untrained personnel.) ● The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity.
CSS components 8.2.1 Identifying the defective CSS component Ê Open the server (see "Opening/Closing the server" on page 125). Ê Press the Indicate CSS button on the system board (see the "System Board D3141 for PRIMERGY RX600 S6 Technical Manual" on the ServerView Suite DVD 2).
CSS components 8.2.2.2 Installing a non-hot-plug expansion card 0 / Figure 34: Inserting the new expansion card Ê Open the expansion card lock by lifting it up (1). The expansion card is now mechanically unlocked. Ê Remove the slot cover (2). V CAUTION! Keep the slot cover of the PCI slot. If you remove the controller again and do not replace it with a new one, the slot cover must be reinstalled to comply with EMC regulations and to satisfy cooling requirements and fire protection measures.
CSS components 8.2.3 Replacing SFP+ transceiver modules For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules. In order to remove, install or replace an SFP+ transceiver module, please proceed as follows. 8.2.3.1 Removing an SFP+ transceiver module Figure 35: Removing the protective optical port plug Ê If present, remove the protective optical port plug from the SFP+ transceiver module.
CSS components Figure 36: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector. Figure 37: Removing the SFP+ transceiver Ê Pull the SFP+ transceiver module out of its socket connector.
CSS components Ê Reattach the protective optical port plug to the transceiver optical bores. I Place the removed SFP+ transceiver module in an antistatic bag or other protective environment. 8.2.3.2 Installing SFP+ transceiver modules Figure 38: Removing the protective optical port plug Ê Remove the SFP+ transceiver module from its protective packaging. Ê Remove the optical port plug from the new / additional SFP+ transceiver module.
CSS components Figure 39: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module. Figure 40: Inserting the SFP+ transreiver Ê Insert and slide the SFP+ transceiver module into the socket connector as far as it will go. I If only one slot is equipped with a SFP+ transceiver module, use the primary right connector as shown.
CSS components Figure 41: Latching the locking bail Ê Carefully fold up and latch the locking bail.
CSS components Ê If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective optical port plug to the transceiver optical bores. Figure 43: Installing the secondary SFP+ transceiver module Ê If applicable, install the secondary SFP+ transceiver module accordingly.
CSS components 8.3 Opening/Closing the server V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. (The device can be seriously damaged if it is opened without authorization or if repairs are attempted by untrained personnel.) 8.3.1 Opening the server V CAUTION! ● The server can be seriously damaged if it is opened without authorization or if repairs are attempted by untrained personnel.
CSS components Figure 44: Opening the server Ê Loosen the safety screw (see circle in figure above) and put it on a safe place. Ê Push the two green touchpoints on the cover and move the cover for approximately 2 cm backwards. Ê Lift the cover upwards.
CSS components 8.3.2 Closing the server V CAUTION! The housing cover must be replaced as soon as possible for purposes of cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility) and to prevent fires. Figure 45: Placing the housing cover – Place the housing cover onto the server such that it projects approx. 2 cm at the back (see circle in figure above). – Push the housing cover as far as possible in the direction of the arrow.
CSS components 128 Operating Manual RX600 S6
9 Appendix: server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned.
Appendix: server specification Interfaces USB connectors 6 x USB 2.
Appendix: server specification Drive bays HDD/SSD bay configuration 8 x 2.5-inch hot-plug SAS/SATA Accessible drive bays 1 x 5.25/0.5-inch for DVD/DVD-RW/BD 1 x 5.25/1.
Appendix: server specification Rack mounting kit Rack mounting kit as option Dimensions (Base unit specific) Rack (W x D x H) 482.6 mm (Bezel) / 444.8 mm (Body) x 765.0 mm x 176.
Appendix: server specification Electrical values Power supply configuration Up to 4 hot-plug power supplies Base unit equipped with 2 power supplies; redundancy as option Max. output of single power supply 850 W Hot-plug power supply redundancy Yes Rated voltage range 100 - 127 V / 200 - 240 V Rated frequency range 50 - 60 Hz Active power min. (typical config) 750 W Active power max. (typical config) 1800 W Rated active power max. 2640 W (11 A x 240 V) Apparent power max.
Appendix: server specification 134 Operating Manual RX600 S6
