Use and Care Manual

WARRA
WARRANTY
WARRANTY CLAIMS
•There is a 90-day warranty for broken furniture or any other problems that do not work
properly. The warranty will start from the date of purchase which must be verified by proof
of purchase.
•Before making a claim, we may be able to answer your query, simply visit
[e-mail] for further information. Our dedicated After-sale Team will
endeavour to answer all messages within 48 hours. Please leave your purchase order
number, along with some details of the problem, if you want a replacement part. We will
arrange within 48 hours. If there is out of stock, we will reply with a shipping date.
•The product must be used in accordance with the instructions provided. For health
reasons.
•For other reasons, if the furniture needs to be returned, it must be cleaned and dried and
operated within 90 days of receipt.
Type of warranty claim
•Failure to follow the furniture instructions will invalidate the warranty. Attention please.
•Does not include damage during installation, but includes damage during transportation.
Scope of responsibility
•Shall not bear any responsibility for misuse or user damage and / or loss of parts during
the installation of furniture.
•After using, the damage and scratches of the furniture are not covered by the warranty.
The warranty relates to all bought in the US and covers the following
areas
•Sheet parts: 3 month from the date of purchase
•Electrical parts: 3 month from the date of purchase