Use and Care Manual

Troubleshooting

Problem Possible Solution

Unit does not work / does not heat

· Check if the unit is plugged in the power outlet.

· Check if the unit is in Standby mode. If so, turn

the unit ON.

· Check if the heat is turned OFF.

· Check for safety cut-off operation.

No flame effect

· Check if the unit is plugged in the power outlet.

· Check if the unit is in Standby mode. Turn the

unit ON.

Replacing the Light Bulb

• This fireplace consists of 2 bulbs (E-12, 40W) that illuminate a flame effect. The light bulbs need

to be replaced if you notice a dark section of the flame or when the flames lose clarity.

• Warning - Always disconnect from the power outlet before removing bulbs to reduce the risk of

fire, electric shock or damage to property.

• Warning - The bulb reaches high temperatures during operation. Allow it to cool down before

replacing it.

• Access the bulb panel located on the rear panel of the fireplace (see below figure).