Owner Manual

41
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker (Continued)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than expected.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy trac, opening
or closing of the doors
excessively.
• Freezer control is set
too warm (freezer ice
maker).
• Water pressure is
extremely low. Cut-o
and cut-on pressures are
too low (well systems
only).
• Reverse osmosis system
is in regenerative phase.
• The ice maker will produce
approximately 2 to 2.5 pounds of ice
every 24 hours depending on usage
conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn o household water line
valve. Remove valve. Ensure that
valve is not a self-piercing saddle
valve. Clean valve. Replace valve if
necessary.
• Press FREEZE BOOST to
temporarily increase ice production
rate. (Freezer ice maker only.)
• Set freezer control to colder setting
to improve performance of the ice
maker (freezer ice maker). Allow 24
hours for temperature to stabilize.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing ice,
which causes it to freeze
together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least
twice weekly to keep the cubes
separated.
• This generally occurs when the
ice maker does not get enough
water. This is usually the result of
a clogged water filter or restricted
water supply. Replace the water
filter and if the condition still occurs,
check to see if the water valve is not
turned on all the way or if there is a
kinked water supply line.