User Guide

47
BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed.
Problem Cause / Solution
Entire appliance does not
operate.
Appliance not connected. Make sure power cord is plugged properly into outlet.
Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
Oven Problems
Poor baking results. Many factors affect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat the oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See
“Adjusting Oven Temperatures” on page 37 if you feel the oven is
too hot or too cool.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or oven cavity.
Wipe up excessive spills before starting the oven. If flames or excessive smoke are
present when using broil, see
“Setting Broil” on page 28.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Setting Broil” instructions on page 28.
Meat too close to the broil element or burner. Reposition the broil pan to provide
proper clearance between the meat and broil element or burner. Remove excess fat
from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. To clear the error, press the OFF
key on the control panel. Once the error code is cleared, try the bake or broil function.
If the F or E code error repeats, turn off the power to appliance, wait 5 minutes, and
then repower the appliance. Set the clock with correct time of day. Try the bake or
broil function again. If the fault recurs, press the OFF key to clear.
Oven portion of appliance does
not operate.
Be sure the regulator gas valve is turned to ON. See installation instructions.
The time of day is not set. The clock must be set in order to operate the oven. See
“Setting the Clock” on page 21.
Be sure the oven controls are set properly for the desired function. See “Setting Oven
Controls” starting on page 20 and review instructions for the desired cooking function
in this manual or see “Entire appliance does not operate.” in this checklist.
Convection fan does not rotate. Oven door is open. The convection fan will turn off if the oven door is opened when
convection is active. Close the oven door.
On gas models, the convection fan will begin to rotate about 6 minutes into the
preheating process.