Owner's Manual

29
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
TROUBLESHOOTING
Let us help you troubleshoot your concern! This section will help you with common
issues. If you need us, visit our website, chat with an agent, or call us. We may be able
to help you avoid a service visit. If you do need service, we can get that started for you!
CONCERN CAUSE SOLUTION
AUTOMATIC ICE MAKER
Ice maker is not
making any ice.
• Ice maker is not on.
• Saddle valve on cold
water pipe is clogged
or restricted by for-
eign material.
• Ensure the ice maker is on (green light).
• The ice and water filter cartridge may
be clogged. Replace filter cartridge.
• Turn o household water line valve.
Remove valve. Ensure that valve is
not a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
Ice maker is
not making
enough ice.
• Check to see if water
dispenser is dispensing
slower than normal.
• Freezer control is set
too warm.
• If it is, replace the ice and water
filter cartridge.
• Set freezer control to colder setting
to improve performance of the ice
maker. Allow 24 hours for tempera-
ture to stabilize.
Ice maker will
not stop mak-
ing ice.
• Ice maker arm is being
held down by some
item in the freezer.
• Move item and release arm. Remove
any ice cubes that are frozen together
over the arm.
Ice cubes are
freezing to-
gether.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow
(partially frozen cubes
with water inside).
• Freezer control is set
too warm.
• Remove ice container and discard ice
from container. Ice maker will produce
fresh supply.
• The ice and water filter cartridge may
be clogged. Replace filter cartridge.
• Set freezer control to colder setting. Al-
low 24 hours for temperature to stabilize.
DISPENSER (Ice & Water)
Dispenser will
not dispense ice.
• There is no ice in the
bin to be dispensed.
• The refrigerator
doors are not com-
pletely closed.
• Dispenser paddle has
been pressed too long
and the dispenser mo-
tor has overheated.
• Not dispensing ice
regularly may melt and
refreeze ice causing
ice clumping. Dispens-
ing clumps could dam-
age the ice bucket.
• See the “Ice maker is not making any
ice” section above.
• Be sure to close the
refrigerator completely.
• The motor overload protector will
reset in about 3 minutes and then ice
can be dispensed.
• Empty the ice bucket monthly or
regularly dispense ice. For longer
periods of time (vacation or vacant
homes) see Ice Maker/Dispenser
Tips in the AUTOMATIC ICE AND
WATER DISPENSER section to turn
o the ice maker.