User's Manual

25
Before You Call (continued)
PROBLEM CAUSE CORRECTION
WATER DISPENSER
Dispenser will not
dispense water.
Household water line valve is
not open.
Freezer door is not closed.
Ice & water filter cartridge is
clogged.
Open household water line valve. See PROBLEM
section ICE MAKER IS NOT MAKING ANY ICE.
Ensure that freezer door is closed.
Replace filter cartridge.
Water has an odd taste
and/or odor.
Water has been in the tank for
a period of time.
Unit not properly connected to
cold water line.
Tubing used in the household
water supply and installation
may affect water taste and
odor.
Water has a high mineral
content.
Draw and discard 10 12 glasses of water to freshen
the supply and completely rinse out the tank.
Connect unit to cold water line that supplies water to
the kitchen faucet.
For best results, use copper tubing for water
connections.
Contact water treatment plant for help.
Water pressure is
extremely low.
Cut-off and cut-on pressures
are too low (well systems
only).
Reverse osmosis system is in
regenerative phase.
Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).
It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.
ODORS IN REFRIGERATOR
Interior is dirty.
Interior needs to be cleaned.
Food with strong odors is in
refrigerator.
See Care & Cleaning Chart in Care and Cleaning
section.
Cover food tightly.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
Door was closed too hard,
causing other door to open
slightly.
Refrigerator is not level. It
rocks on the floor when moved
slightly.
Refrigerator is touching a wall
or cabinet.
Close both doors gently.
Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
Drawers are difficult to
move.
Food is touching shelf on top
of drawer.
Track that drawers slide on is
dirty.
Keep less food in drawer.
Clean drawer, rollers, and track. See Care & Cleaning
Chart in Care and Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.
Light bulb is burned out.
Light switch is stuck.
No electric current is reaching
refrigerator.
See Replacing Light Bulbs in Care and Cleaning
section.
Light switch is located on side of refrigerator and
freezer liners.
See PROBLEM section RUNNING OF
REFRIGERATOR.