Owner Manual

31
BEFORE CALLING
Concern Potential Cause Common Solution
Dispenser (Ice & Water)
Dispenser will
not dispense
ice.
• There is no ice in the bin to
be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long and
the dispenser motor has
overheated.
• See the “Ice maker is not making any
ice” section.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will reset
in about three minutes and then ice can
be dispensed.
Ice dispenser
is jammed.
• Ice has melted and frozen
around auger due to
infrequent use, temperature
uctuations, and/or power
outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty
the contents. Clean container, wipe dry,
and replace in proper position. When
new ice is made, dispenser should
operate.
• Remove ice cubes that are jamming the
dispenser.
Dispenser will
not dispense
water.
• Water lter not seated
properly.
• Water lter is clogged.
• Household water line valve
is not open.
• Remove and reinstall the water lter. For
Puresource Ultra II, be sure to rotate it
to the right until it stops and the grip
end is vertical.
• Replace lter cartridge. Be sure to rotate
it to the right until it stops and the grip
end is vertical.
• Open household water line valve. See
CONCERN column AUTOMATIC ICE
MAKER.
Water not
cold enough.
• As warmer tap water goes
through the lter and
enters the water supply
system, the chilled water
is pushed through to the
dispenser. Once the chilled
water is used up, it will take
several hours to bring the
freshly replaced water to a
cooler temperature.
• Add ice to cup or container before
dispensing water.
Note: Only rst 26 ounces are chilled.
Water has
an odd taste
and/or odor.
• Water has not been
dispensed for an extended
period of time.
• Unit not properly connected
to cold water line.
• Draw and discard 10-12 glasses of water
to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.