Range User's Manual

BEFORE YOU CALL • Solutions to common problems

Scratches or

abrasions on cooktop

surface.

Coarse particles such as salt

or sand between cookware

and cooktop surface.

Be sure cooktop surface and bottom of cooking utensils are clean

before usage. Small scratches on cooktop do not affect cooking

and will become less visible with time.

Use clean, smooth, flat-bottomed cookware.

Cleaning materials not

recommended for ceramic

cooktop have been used.

See "Cooktop Cleaning" and "Cooktop Maintenance" in the Care

and Cleaning section.

Cookware with rough or dirty

bottoms used.

Brown streaks or

specks on cooktop

surface.

Boilovers are cooked onto

cooktop surface.

Metal marks on the

cooktop.

Do not slide metal utensils on cooktop surface. Use a ceramic-

glass cooktop cleaning creme to remove the marks. See "Cooktop

Cleaning" and "Cooktop Maintenance" in the Care and Cleaning

section.

Remove discoloration using a ceramic-glass cooktop cleaning

creme. Always be sure to use cookware with clean, dry bottoms.

Sliding or scraping of metal

utensils on cooktop surface.

Boilovers are cooked onto surface. Use razor blade scraper to

remove soil. See "Cooktop Cleaning" and "Cooktop Maintenance"

in the Care & Cleaning section.

Areas of

discoloration with

metallic sheen on

cooktop surface.

Mineral deposits from water

and food.

Problem Possible Causes Solutions