Use & Care Guide

45
BEFORE YOU CALL
Cooktop Problems
Surface burners do not ignite. Surface control knob was not completely turned to LITE ( ). Push in and turn the
surface control knob to LITE until the burner ignites and then turn the control knob to
the desired flame size.
Burner ports are clogged. See“Cleaning the burners” in the Care & Cleaning section
on page 40 for additional cleaning instructions.
Range power cord is disconnected from outlet (electric ignition models only). Be sure
the power cord is securely plugged into the power outlet.
Circuit is broken. Check breaker box or fuse box.
Electrical power outage. Burners may be lit manually. See “Setting Surface Controls”
on page 16.
Surface burner flame uneven or
only part way around burner cap.
Burner slots or ports are clogged. If moisture is present after cleaning, lightly fan the
flame and allow the burner to operate until flame is full.
Burner caps are not seated properly. Check that all burner caps are level and seated
correctly on the burner heads. See
“Cleaning the burners” in the Care & Cleaning
section on page 40 for additional cleaning instructions.
Surface burner flame is too high. Surface control knob is set too high. Adjust to a lower flame setting.
Burner caps are not seated properly. Check that all surface burner caps are level and
seated correctly on the surface burner heads. See
“Cleaning the burners” in the Care
& Cleaning section on page 40 for additional cleaning instructions.
Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
Surface burner flame is orange. Dust particles in main gas line. Allow the burner to operate a few minutes until flame
turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt content
in the air.
Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
Self Clean Problems
Self clean does not work. Oven control not set properly. See “Self Clean” on page 34.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Soil not completely removed after
self clean.
Self clean was interrupted. Review instructions on “Self Clean” on page 34.
Excessive spills on oven bottom. Remove excessive spills before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Problem Cause / Solution