Manual

Avoid Service Checklist
Before you call for service, review this list. It may saveyou time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Entire cooktop does not operate.
House fuse hasblown or circuit breaker hastripped. Check/reset breaker or replace
fuse. If the problem is a circuit overload, have this situation corrected by a qualified
electrician.
Servicewiring not complete. Contact installation agent or dealer.
Power outage. Check house lights to be sure. Call local electric company.
Surface element does not heat. No power to appliance. Check/reset breaker or replace fuse. If the problem is a
circuit overload, or improper connection of the armored cable supplied with the
appliance, have this situation corrected by a qualified electrician.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Besure to use correct control for the element to be used.
Surface element too hot or not hot
enough.
Incorrect control setting. Raiseor lower setting until proper amount of heat isobtained.
Dial markings are an indicator of relative heat settings and will vary slightly.
Lightweight or warped pans being used. Useonly flat, evenly balanced, medium or
heavyweight cookware.
Voltage isincorrect. Besure appliance is properly connected to the specified power
sou rce.
Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans
having a flat bottom heat better than warped pans. Cookware material affects
heating. Heavyand medium weight pans heat evenly. Becauselightweight pans heat
unevenly, foods may burn easily.
Food not heating evenly.
Improper cookware. Select flat-bottomed cookware of a proper sizeto fit element.
Incorrect control setting. Raiseor lower setting until proper amount of heat isobtained.
Scratches or abrasions on ceramic
glass cooktop surface.
Coarseparticles(such assaltor sand)are between cooktop and utensil. Besure cooktop
surface and bottom of utensils are clean before use. Small scratches do not affect
cooking and will become lessvisible with use.
Cleaning materials not recommended for glassceramic cooktop have been used. See
Ceramic-Glass Cooktop section in this Owner's Guide.
Cookware with rough bottom hasbeen used. Useflat-bottomed, smooth utensils.See
Selecting Surface Cooking Utensils in this Owner's Guide.
13