Warranty Guide

INFINITY & COMPOSITE DECKING WARRANTY

This Fortress Building Products Limited Warranty (“Limited Warranty”) is given to the original purchaser (“Purchaser” or

“You”) of Fortress Inﬁnity (“Product”) when used as decking, or approved cladding applications, when installed in

accordance with our Installation Instructions. For purposes of this Limited Warranty, a “Residential Application” means

the installation of the Product on a single-family residence, and a “Commercial Application” means any installation of the

Product other than on a single-family residence.

1. Product Performance:

At Fortress Building Products, we stand behind every product we sell. However, it is normal for all decking or cladding

products to age over time. Aging is a common occurrence for a product that is exposed to sun, rain, or any elements of

nature. Predicting the life of the Product can be challenging since no two installations experience aging factors in the

same way. The Product will age at different rates due to climate, UV index, quality of installation, usage, and many other

factors that can cause aging. Fortress Building Products has provided You this Limited Warranty, subject to the terms

and conditions set forth herein, to give You peace of mind in the event a manufacturing defect causes a failure of the

Product as outlined below. If, for any reason, the Product shows signs of failure, damage, or deterioration, immediately

replace or repair the Product to avoid potential safety hazards.

2. Warranty Coverage:

Standard 25-Year Limited Residential Warranty

Standard 15-Year Limited Commercial Warranty

Fortress Building Products warrants to Purchaser, for a period of twenty-ﬁve (25) years from the date of original

purchase for Residential Application, and for a period of ﬁfteen (15) years from the date of original purchase for

Commercial Application, that the Product shall, under normal use and proper service conditions, be free from material

manufacturing defects and shall not split, splinter, rot or suffer structural damage from termites or fungal decay.

Fade and Stain Limited Warranty for Residential Application:

Fortress Building Products warrants the fade and stain resistance of the Product to Purchaser, under normal use and

proper service conditions, for a period of twenty-ﬁve (25) years from the date of original purchase for Residential

Application, as follows:

(a) Fade Resistance: The Product’s color will not fade from light and exposure to the elements of nature more than 5

Delta E (CIE) Units. Importantly, while the Product is designed to resist fading, Fortress Building Products does not

warrant the Product to be fade-proof as no material is fade-proof when exposed to UV rays and other elements of

nature.

(b) Stain Resistance: The Product will be resistant to permanent staining resulting from food and beverage items

typically present on a residential deck (e.g., mustard, ketchup, mayonnaise, barbeque sauce, soda, and coffee)

spilled onto the surface of the Product, or from mold and mildew naturally occurring in the environment, provided

that:

customercare@fortressbp.com | FortressBP.com | 1-866-323-4766 1

25 YEAR LIMITED

RESIDENTIAL WARRANTY

15 YEAR LIMITED COMMERCIAL WARRANTY

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25 YEAR LIMITED RESIDENTIAL WARRANTY 15 YEAR LIMITED COMMERCIAL WARRANTY This Fortress Building Products Limited Warranty (“Limited Warranty”) is given to the original purchaser (“Purchaser” or “You”) of Fortress Infinity (“Product”) when used as decking, or approved cladding applications, when installed in accordance with our Installation Instructions.
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1. Within one (1) week of exposure of the food or beverage to the surface of the Product or, in the case of mold and mildew, within one (1) week of the first appearance of the mold and mildew, Purchaser attempts to clean the affected area using the cleaning procedures outlined in the Fortress Building Products Maintenance and Care Guide (available at https://fortressbp.com/maintenance-care 2.
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(8) normal weathering (defined as natural efflorescence, exposure to sunlight, weather and atmospheric conditions which causes any colored surface to gradually fade, chalk, accumulate dirt or stains) and variations or changes in color of the Product; (9) any fading or staining not on the surface of the Product (i.e.
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If a valid claim hereunder is made, recovery will be prorated in accordance with the Prorated Limited Warranty Schedule for Residential Application (for Residential Application claims) or the Prorated Limited Warranty Schedule for Commercial Application (for Commercial Application claims), both of which are set forth below.