2016 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual ford.ca August 2015 First Printing Owner’s Manual C-MAX Hybrid/Energi Litho in U.S.A. GM5J 19A321 FA 2016 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual owner.ford.
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved.
Table of Contents Driver and Passenger Airbags...................36 Front Passenger Sensing System.............37 Side Airbags.....................................................39 Driver Knee Airbag.........................................40 Safety Canopy™............................................40 Crash Sensors and Airbag Indicator........42 Airbag Disposal...............................................43 Introduction About This Manual...........................................7 Symbols Glossary.....
Table of Contents Heated Windows and Mirrors....................111 Cabin Air Filter..................................................111 Remote Start....................................................111 Wipers and Washers Windshield Wipers.........................................70 Autowipers........................................................70 Windshield Washers......................................72 Rear Window Wiper and Washers...........72 Seats Sitting in the Correct Position................
Table of Contents Fuel and Refueling Cruise Control Safety Precautions.......................................143 Fuel Quality....................................................144 Fuel Filler Funnel Location........................145 Running Out of Fuel....................................145 Refueling.........................................................146 Fuel Consumption.......................................150 Emission Control System..........................150 Principle of Operation..........
Table of Contents Ordering Additional Owner's Literature....................................................206 Reporting Safety Defects (U.S. Only).............................................................207 Reporting Safety Defects (Canada Only).............................................................207 Fuse Specification Chart..........................209 Changing a Fuse............................................217 Cleaning the Engine....................................
Table of Contents SYNC™ General Information...................................297 Using Voice Recognition...........................299 Using SYNC™ With Your Phone............302 SYNC™ Applications and Services.......315 SYNC™ AppLink™......................................323 Using SYNC™ With Your Media Player...........................................................325 SYNC™ Troubleshooting.........................335 Accessories Accessories....................................................
6 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Introduction Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control Heated windshield Do not open when hot Interior luggage compartment release Engine air filter Jack Engine coolant Keep out of reach of children E71340 E161353 Engine coolant temperature Lighting control Engine oil Low tire pres
Introduction facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S.
Introduction This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Introduction For your convenience we offer a number of ways to contact us, as well as to help manage your account. CALIFORNIA PROPOSITION 65 WARNINGS Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Introduction On-board Diagnostics (OBD-II) development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts. Your vehicle’s On-board Diagnostics (OBD-II) system has a data port for diagnostics, repair and reprogramming services with diagnostic scan tools.
Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.
Child Safety GENERAL INFORMATION WARNINGS is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or go to http://www.nhtsa.dot.gov. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, locate your local St. John Ambulance office by searching for St.
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger). Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat). Small children Children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.
Child Safety • Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). • Using Lap and Shoulder Belts Place the vehicle seat upon which the child seat will be installed in the upright position. Put the safety belt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.
Child Safety 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. E142875 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. Note: The automatic locking mode is available on the front passenger and rear seats. E142530 3.
Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle.
Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats Perform the following steps to install a child safety seat with tether anchors: Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat.
Child Safety recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: E161563 3. Clip the tether strap to the anchor as shown. 4.
Child Safety Types of Booster Seats E70710 • E68924 • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat.
Child Safety E142597 WARNINGS provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
Child Safety WARNINGS To avoid risk of injury, do not leave WARNINGS children or pets unattended in your vehicle. Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X Restraint Type Combined weight of child and child seat LATCH (lower anchors and top tether anchor) LATCH (lower anchors only) Rear facing Up to 65 lb child seat (29.
Child Safety E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Seatbelts PRINCIPLE OF OPERATION WARNINGS Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. WARNINGS Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To reduce the risk of injury, make sure children sit where they can be properly restrained.
Seatbelts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated. This helps increase the effectiveness of the safety belts.
Seatbelts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement.
Seatbelts Use only extensions manufactured by the same supplier as the safety belt. Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. How to Use the Automatic Locking Mode SEATBELT HEIGHT ADJUSTMENT WARNING E142591 Position the seatbelt height adjusters so that the belt rests across the middle of your shoulder.
Seatbelts This lamp illuminates and an audible warning will sound if the driver's safety belt has not been fastened when the vehicle's ignition is turned on. SEATBELT WARNING LAMP AND INDICATOR CHIME Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is turned to the on position... The safety belt warning light illuminates 12 minutes and the warning chime sounds 4-8 seconds.
Seatbelts If... Then... You and the front seat passenger buckle your safety belts before you switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... The Belt-Minder feature will not activate. The Belt-Minder feature activates, the You or the front seat passenger do not buckle your safety belts before your vehicle safety belt warning light illuminates and a reaches at least 6 mph (9.
Seatbelts 4. While the safety belt warning light is on, buckle and then unbuckle the safety belt. After Step 4, the safety belt warning light flashes for confirmation. • This will switch the feature off for that seating position if it is currently on. • This will switch the feature on for that seating position if it is currently off. CHILD RESTRAINT AND SEATBELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged.
Personal Safety System™ How Does the Personal Safety System Work? The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. PRINCIPLE OF OPERATION WARNINGS Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment DRIVER AND PASSENGER AIRBAGS WARNING WARNINGS Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
Supplementary Restraints System This system works with sensors that are part of the front passenger seat and safety belt to detect the presence of a properly–seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not. E142846 Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position.
Supplementary Restraints System • • When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the passenger airbag status indicator will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled.
Supplementary Restraints System If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following: • Objects lodged underneath the seat. • Objects between the seat cushion and the center console. • Objects hanging off the seatback. • Objects stowed in the seatback map pocket. • Objects placed on the occupant's lap. • Cargo interference with the seat • Other passengers pushing or pulling on the seat. • Rear passenger feet and knees resting or pushing on the seat.
Supplementary Restraints System Note: The passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty passenger seat. WARNINGS If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.
Supplementary Restraints System WARNINGS Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner. Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, or C pillar trim, or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed. Contact your authorized dealer as soon as possible.
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR • WARNING Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of your vehicle. • • If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately.
Supplementary Restraints System • • • The design of the side airbags is to inflate in certain side crashes. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation. The knee airbag(s) may deploy based on crash severity and occupant conditions. The design of the Safety Canopy is to inflate in certain side impact crashes and when a certain likelihood of rollover is detected by the rollover sensor.
Keys and Remote Controls GENERAL INFORMATION ON RADIO FREQUENCIES Note: If you are in range, the remote control will operate if you press any button unintentionally. This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Keys and Remote Controls Your intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to activate the push-button start system. Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door. Type 1 E138615 2 Note: Your vehicle’s keys came with a security label that provides important vehicle key cut information. Keep the label in a safe place for future reference.
Keys and Remote Controls Type 2 Integrated Keyhead Transmitter E138619 E142431 Slide the release on the back of the transmitter to release the key blade, then pull the blade out. 1. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover. 2. Remove the old battery. E138618 E138620 Note: Your vehicle’s back-up keys came with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference. 3.
Keys and Remote Controls Intelligent Access Key (Type 1) 2 1 4 E119190 4. Twist the screwdriver in the position shown to separate the two halves of the remote control. 1 E87964 5 1. Press and hold the buttons on the edges to release the cover. Carefully remove the cover. 2. Remove the key blade. 3 E125860 Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 5. Carefully remove the battery with the screwdriver. 6.
Keys and Remote Controls Intelligent Access Key (Type 2) Car Finder 1. Press the lock button on the key twice within three seconds. The horn sounds and the turn signals flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm. Remove the backup key from the transmitter.
Keys and Remote Controls The horn sounds if the system fails to start, unless quiet start is on. Quiet start runs the blower fan at a slower speed to reduce noise. You can switch it on or off in the information display. See General Information (page 93). Many states and provinces have restrictions for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems.
Keys and Remote Controls You can disable or enable the remote start system through the information display. See General Information (page 93). REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 65).
MyKey™ • PRINCIPLE OF OPERATION MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. • Any keys that have not been programmed are referred to as administrator keys or admin keys. These can be used to: • • • • Create a MyKey. Program configurable MyKey settings. Clear all MyKey features.
MyKey™ • • • MyKey is successfully created. Make sure you label it so you can distinguish it from the admin keys. Various vehicle speed minders can be set. Once you select a speed, it will be shown in the display, followed by an audible tone when the preselected vehicle speed is exceeded. Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Also, the speed-sensitive or compensated automatic volume control will be disabled.
MyKey™ To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Clear MyKey Press and hold the OK button until the following message displays. All MyKeys Cleared Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status.
MyKey™ Number of MyKeys CHECKING MYKEY SYSTEM STATUS Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted. You can find information about your programmed MyKeys by using the information display. See Information Displays (page 93). Number of Admin Keys MyKey Distance Indicates how many admin keys are programmed to your vehicle.
MyKey™ Condition Potential Causes • • I cannot program the configurable settings. • • I cannot clear the MyKeys. • • Vehicles with keyless start: The keyless start transmitter is not placed in the backup position. See Starting a Gasoline Engine (page 130). SecuriLock passive anti-theft system is disabled or in unlimited mode. The key or transmitter used to start your vehicle does not have admin privileges. No MyKeys are created. See Creating a MyKey (page 52).
Locks Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows all vehicle doors to unlock with one press of the button. The turn signals will flash twice to indicate a change to the unlocking mode. The unlocking mode applies to the remote control and intelligent access. LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle.
Locks WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Locks Smart Unlocks For Integrated Keyhead Transmitter This feature helps to prevent you from locking yourself out of your vehicle if your key is still in the ignition. When you open one of the front doors and lock your vehicle with the power door lock control, all the doors will lock then unlock if your key is still in the ignition. You can still lock your vehicle with the key in the ignition by pressing the lock button on the transmitter even if the doors are not closed.
Locks Autolock (If Equipped) 4. Press the power door unlock button three times. 5. Switch the ignition on. The horn will sound indicating your vehicle is in programming mode. The autolock feature will lock all the doors when: • all doors are closed • the ignition is on, • you shift into any gear putting your vehicle in motion, and • your vehicle attains a speed greater than 4 mph (7 km/h). Autolock: Press the power door unlock button then the lock button.
Locks Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components. The lamps will turn off if all the doors remain closed and: • 25 seconds elapse, or • you lock your vehicle from the outside. Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components. Battery Saver If you leave the courtesy lamps or dome lamps on and switch the ignition off, the battery saver shuts them off after some time.
Locks Closing the Liftgate Note: Make sure that you close the liftgate before operating or moving your vehicle, especially in an enclosure, like a garage or a parking structure. This could damage the liftgate and its components. Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components. The liftgate only operates with the transmission in park (P).
Locks Closing the Liftgate From the Instrument Panel Press the button on the instrument panel. WARNING Keep clear of the liftgate when activating the rear switch. E138633 With the Remote Control Press the button twice within three seconds. E138630 With the Outside Control Button Opening the Liftgate 1. Unlock the liftgate with the remote control or power door unlock control.
Locks Setting the Liftgate Open Height Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving. 1. Open the liftgate. 2.
Locks 1. Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion. 2. The liftgate powers open or close. Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a gas strut failure.
Security Replacement Keys PASSIVE ANTI-THEFT SYSTEM Note: Your vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys. SecuriLock® The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control. The system helps prevent your vehicle from starting unless you use a coded key programmed to your vehicle. Using the wrong key may prevent your vehicle from starting.
Security You must have two previously programmed coded keys and the new unprogrammed key readily accessible. See your authorized dealer to have the spare key programmed if two previously programmed coded keys are not available. Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to your vehicle. Read and understand the entire procedure before you begin. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 113). 2 3 E95179 3. Lock the steering column. AUDIO CONTROL (If Equipped) 1 Select the required source on the audio unit. 2 You can operate the following functions with the control: E95178 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position.
Steering Wheel VOICE CONTROL (If Equipped) A D C B E129463 A Volume up. B Seek up or next. C Volume down. D Seek down or previous. E129464 Pull the control to select or deselect voice control. CRUISE CONTROL Seek, Next or Previous Press the seek button to: • Tune the radio to the next or previous stored preset. • Play the next or the previous track. Press and hold the seek button to: • Tune the radio to the next station up or down the frequency band. • Seek through a track.
Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 93). Multimedia Controls E145434 Use the arrows on the right side of the steering wheel to navigate through the information display menus. Press OK to make a selection.
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and vehicle power off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 229). If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 229).
Wipers and Washers Use the rotary control to adjust the sensitivity of the rain sensor: • Rotate the control down to low sensitivity, and the wipers turn on when the rain sensor detects a large amount of moisture on the windshield. • When you move the wiper lever up to the first position and the autowiper system is on, the autowiper sensitivity setting adjusts the wiper speed according to the moisture on the windshield only. • When you lower the sensitivity, the wipers remain in their ready position only.
Wipers and Washers Note: Check your wiper function in the information display. See General Information (page 93). The autowipers feature functions only when you select the menu choice in the information display and you move the wiper lever up to the first position. The autowipers feature then remains on in the information display menu until you change it to intermittent wipe. WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.
Wipers and Washers Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off. When you switch on the front wipers and move the gearshift lever to reverse (R), rear intermittent wipe automatically turns on. Rear Window Washer E197529 Push the lever away from you to operate the rear window washer. When you release the lever, wiping continues for a short period of time.
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens.
Lighting Headlamp Flasher If equipped, the following also activate when the lighting control is in the autolamps position and you switch them on in the information display: • Configurable daytime running lamps. • Automatic high beam control. • Adaptive headlamp control. The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on. See Information Displays (page 93).
Lighting Vehicles Without Front Fog Lamps INSTRUMENT LIGHTING DIMMER B A Note: If you disconnect the battery or it becomes discharged, the illuminated components will switch to the maximum setting. Vehicles With Front Fog Lamps E165366 A Press repeatedly or press and hold to dim. B Press repeatedly or press and hold to brighten. HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone.
Lighting 4. The lighting control is in the autolamps position. 5. The headlamps are off. DAYTIME RUNNING LAMPS WARNING The other lighting control switch positions do not activate the daytime running lamps, and you can use them to temporarily override autolamp control. The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions.
Lighting (A) Door function switch. Press this switch to disable the interior E160819 lamps. The door function indicator lamp will illuminate yellow with lamps disabled. Press the switch again to turn interior lamps back on. The indicator lamp will illuminate blue. DIRECTION INDICATORS (B) All lamps on and off switch. E160816 (C)Passenger individual lamp on and off switch. E160817 (D) Driver individual lamp on and off switch. E162681 Push the lever up or down to use the direction indicators.
Lighting Passenger Side Lamp A A B C E142456 E142455 (A) Individual lamp on and off switch. E160818 Rear Interior Lamp (If Equipped) A Color palette B Control knob C Search mode Rotate B past the first detent to switch on and adjust to the desired brightness. Press A to cycle through the color choices. A B Press C to switch on all interior lamps and the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color.
Windows and Mirrors Window Lock POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. E70850 Press the control to lock or unlock the rear window controls. It illuminates when you lock the rear window controls.
Windows and Mirrors 2. Close the window a third time to the point of resistance. The bounce-back feature is now disabled and you can close the window manually. The window will go past the point of resistance and you can close it fully. GLOBAL OPENING You can use the remote control to operate the windows with the ignition off. Note: To operate this feature, accessory delay must not be active. See an authorized dealer as soon as possible if the window does not close after the third attempt.
Windows and Mirrors Heated Exterior Mirrors (If Equipped) See Heated Windows and Mirrors (page 111). Integrated Blind Spot Mirrors WARNING Objects in the blind spot mirror are closer than they appear. C A B E70846 A Left-hand mirror B Off C Right-hand mirror Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to increase your visibility along the side of your vehicle.
Windows and Mirrors Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. C Pull the tab below the mirror toward you to reduce glare at night. Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror.
Windows and Mirrors SUN SHADES (If Equipped) Sun Shade Relearning WARNINGS Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves. The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade. WARNING When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade.
Instrument Cluster GAUGES A B C E162393 A Left Information Display B Speedometer C Right Information Display Charge Fill (Hybrid Mode) Left Information Display The fill level, or State of Charge indicates the amount of energy stored in the high voltage battery as a percent of total energy capacity. The level will increase or decrease as the battery charges and discharges during normal operation. Odometer Located in the bottom of the information display.
Instrument Cluster Charge Assist Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located. The up and down arrows provide information about the energy going into and out of the high voltage battery. The up arrow above the battery indicates battery charging such as from regenerative braking.
Instrument Cluster Brake Coach Display: Note: Corresponding trip efficiency leaves appear on the right information display upon shutting off your Hybrid vehicle. On Energi vehicles the trip efficiency leaves are shown on the right information display when the vehicle operates in Hybrid Mode for the entire trip. For trips with Plug-in Power Mode operation an estimate of your EV Range/Full Charge is provided along with a listing of factors and their contributions to this estimate.
Instrument Cluster Miles or kilometers per full charge The amount of energy being used while driving is affected by: • • • • • • This is an estimate of the EV Range you would see if you plugged in and fully charged your vehicle right now. The estimate is based on your energy usage while driving. Energy usage is affected by your driving style and route, climate control use, outside temperature and other factors. Mild or aggressive acceleration or braking. Your vehicle speed.
Instrument Cluster WARNING LAMPS AND INDICATORS WARNING Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by your authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. The following warning lamps and indicators will alert you to a vehicle condition that may become serious.
Instrument Cluster Engine Oil High Beam If it lights with the engine running or while you are driving, this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch off the engine. Check the engine oil level. See Engine Oil Check (page 222). Lights when you switch the high beam headlamps on. It will flash when you use the headlamp flasher. Liftgate Ajar Note: Do not resume your journey if it lights despite the level being correct.
Instrument Cluster Parking Lamps If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately. Lights when you switch the parking lamps on. Powertrain Fault WARNING Lights when the system detects a powertrain or high-voltage charge system fault. If the indicator stays on or continues to come on, contact an authorized dealer as soon as possible.
Instrument Cluster Stability Control Off Headlamps On Warning Chime Lights when you switch the system off. It will go out when you switch the system back on or when you switch the ignition off. See Using Stability Control (page 169). Sounds when you remove the key from the ignition and open the driver's door and you have left the headlamps or parking lamps on. Stop Safely Sounds when you have left the parking brake on and drive your vehicle.
Information Displays • GENERAL INFORMATION WARNING • Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Information Displays Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage (Split Power + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Instantaneous Fuel — — Empower (Power (with engine on/off threshold) + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Instantaneous Fuel — — MyView (MyView + Battery Gauge + Fuel Gauge) Change MyView Vehicle Range Vehicle Range Average Fuel Average Fuel Split Power Instantaneous Fuel Power + Threshold Coolant Temp.
Information Displays Display/Trip (avg miles(or km)/full charge + instant miles(or km)/full charge gauge + battery gauge + fuel gauge) Fuel Economy (Energi only) Shown in Hybrid Mode (avg fuel economy + instant fuel economy gauge + battery gauge + fuel gauge) Help Trip 1: Trip Data + Battery Gauge + Fuel Gauge Help — — Trip 2: Trip Data + Battery Gauge + Fuel Gauge • Engage Engage provides separate gauges for engine power and high voltage battery power in kilowatts (kW).
Information Displays MyView • Coolant Temp – Indicates engine coolant temperature. At normal operating temperature, the level indicator will be white and will be in the normal range (between H and C). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate that the engine is overheating. Stop your vehicle as soon as safely possible, turn your vehicle off and let the engine cool.
Information Displays Fuel Economy (Energi only) Trip 1 & 2 This display is only available in Hybrid Mode. In Plug-in Power Mode the display changes to Miles (or km)/Full Charge. Provides trip odometer, trip average fuel economy and trip timer. Distance traveled on battery power only with the engine off is shown in blue next to total trip distance. An Instant Fuel Economy gauge is provided along with Avg Fuel Economy.
Information Displays Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Driver Assist Vehicle Traction Ctrl On or Off — ECO Cruise On or Off — EV+ Mode On or Off — Rear Park Aid On or Off — Tire Monitor Hold OK to Reset — Auto Engine Off On or Off — Lighting Auto Light Rain On or Off Daytime Lights On or Off Home Light Select time interval Remote Start Climate Control Tire Mobility Kit MyKey Menu level 6 Heater - A/C Auto or Last Settings Front Defrost Auto or Off
Information Displays Settings Display Max Speed Choose desired speed or off — Speed Warning Choose desired speed or off — Volume Limiter On or Off — Clear MyKeys Hold OK to Clear All MyKeys — Language Select the desired language — Units Distance Select the desired units of measure Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach On or Off — Regen Active On or Off — Charge Assist On or Off — Driving History Hold OK to Reset — • Right Information Display Controls • • •
Information Displays Entertainment Phone See your SYNC information. See your SYNC information. Navigation or Compass Fuel Economy See your SYNC information. Use the up or down arrow buttons to choose between the following display options. Note: The information display will remember the menu level 2 state when you change the individual key state from the RUN to the OFF position.
Information Displays Note: Fuel Economy will be impacted by your use of brakes, accelerator and accessories, as well as environmental conditions such as hills and weather. INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages display or are available. Certain messages may be abbreviated or shortened depending upon which cluster type you have. Note: Fuel economy is not always a measure of appropriate driving behavior.
Information Displays AdvanceTrac® Message Service AdvanceTrac Action Displayed when the system has detected a condition that requires service. Contact your authorized dealer as soon as possible. Alarm Message Action Vehicle Alarm To Stop Alarm, Start Vehicle. Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 66).
Information Displays Message Engine Enabled Due to Defrost Setting Engine Enabled for System Performance Press OK to Enable Engine Action Your vehicle enables the engine due to the climate control defrost setting. This is normal operation. Your vehicle enables the engine for system performance. This is normal operation. You can press OK to enable the engine temporarily for increased performance when in EV Now mode.
Information Displays Keys and Intelligent Access Message Action Starting System Fault This message is displayed when there is a problem with your vehicle’s starting system. See your authorized dealer for service. Key Inside vehicle Displays to remind you that the key is in the luggage compartment. See Plug-In Hybrid Vehicle Operation (page 137). Key Not Inside vehicle Displays if the key is not detected by the system. See PlugIn Hybrid Vehicle Operation (page 137).
Information Displays Maintenance Message Action Low Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible. Change Engine Oil Soon Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 222). Oil Change Required Displayed when the oil life left reaches 0%. See Engine Oil Check (page 222).
Information Displays Message Action Vehicle at Top Speed of Displays when a MyKey is in use and the MyKey speed limit is MyKey Setting reached. Check Speed Drive Safely Displays when MyKey is active. Buckle Up to Unmute Audio Displays when a MyKey is in use and Belt-Minder is activated. Traction Control On MyKey Setting Displays when a MyKey is in use and Traction control is activated. MyKey Park Aid Cannot Displays when a MyKey is in use and park aid is activated.
Information Displays Power Steering Message Steering Fault Service Now Steering Loss Stop Safely Action The power steering system has detected a condition that requires service. See your authorized dealer. The power steering system is not working. Stop the vehicle a safe place. Contact your authorized dealer. Remote Start Message Remote Start Active Action Displayed when the remote start system is active.
Climate Control AUTOMATIC CLIMATE CONTROL E141422 A AUTO: Press to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioning operation, and outside or recirculated air are automatically adjusted to heat or cool the vehicle to maintain the desired temperature. You can also switch off dual zone mode by pressing and holding for more than two seconds. B Fan speed control: Adjust the volume of air circulated in the vehicle.
Climate Control G Air distribution control: Adjust to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through the following combinations: windshield, windshield/floor, panel, panel/floor, and floor. H A/C: Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air.
Climate Control Note: If you select AUTO during hot outside temperatures, or when the inside of the vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. When the interior reaches the selected temperature, the system automatically switches to using outside air. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Climate Control 5. Direct the outer instrument panel air vents toward the side windows. 6. To increase the airflow to the outer instrument panel vents, close the air vents in the middle of the instrument panel and in the rear of the center console. CABIN AIR FILTER Your vehicle is equipped with a cabin air filter, which gives you and your passengers the following benefits: • It improves your driving comfort by reducing particle concentration. • It improves the interior compartment cleanliness.
Climate Control • • • Heated steering wheel. Heated mirrors. Heated rear window. You can adjust the default remote start settings using the information display controls. See Information Displays (page 93). Automatic Settings In hot weather, the system is set to 72°F (22°C). The cooled seats are set to high (if available, and selected to AUTO in the information display). In moderate weather, the system either heats or cools (based on previous settings).
Seats We recommend that you follow these guidelines: • Sit in an upright position with the base of your spine as far back as possible. • Do not recline the seatback more than 30 degrees. • Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. • Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover.
Seats The head restraints consist of: WARNINGS Install the head restraint properly to help minimize the risk of neck injury in the event of a crash. Note: Adjust the seatback to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. If you are extremely tall, adjust the head restraint to its highest position.
Seats Rear Seat Outboard Head Restraints E162605 The head restraints consist of: A An energy absorbing head restraint. B Two steel stems. C Guide sleeve unlock and remove button. D Fold button. E144727 1. Adjust the seatback to an upright driving or riding position. 2. Pivot the head restraint forward toward your head to the desired position. After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, un-tilted position.
Seats Moving the Seat Backward and Forward Adjusting the Height of the Driver's Seat E70730 Recline Adjustment E162375 WARNING Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged.
Seats POWER SEATS (If Equipped) WARNING Do not place cargo or any objects behind the seatback before returning it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position. An unlatched seat may become dangerous if you stop suddenly or have a crash. WARNINGS Do not adjust the driver's seat or seatback when your vehicle is moving.
Seats E138647 118 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Seats Power Lumbar (If Equipped) REAR SEATS E138648 E155554 Folding the Seatback 1. With the seat empty, press the button on the outboard side of each rear outboard headrest to fold them. Make sure the rear center headrest is in the full down position. 2. Pull the lever up on the outboard side of the seat to fold the seat. Unfolding the Seatback Rotate the seatback upward until the seatback latches to return the seat to the upright position.
Seats REAR SEAT ARMREST (If Equipped) HEATED SEATS (If Equipped) WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion.
Universal Garage Door Opener (If Equipped) HomeLink Wireless Control System WARNINGS Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. E142657 Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).
Universal Garage Door Opener (If Equipped) To program additional buttons, repeat Steps 1 – 4. For questions or comments, please contact HomeLink at www.homelink.com, www.youtube.com/HomeLinkGentex or 1-800-355-3515. Programming Your Garage Door Opener Motor E142658 1. With your vehicle parked outside of the garage, turn your ignition to the on position, but do not start your vehicle. 2. Hold your hand-held garage door transmitter 2–6 in (5–14 cm) away from the HomeLink button you want to program. 3.
Universal Garage Door Opener (If Equipped) Gate Operator / Canadian Programming 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly. 2. When the indicator lights flash, release the buttons. The codes for all buttons are erased.
Universal Garage Door Opener (If Equipped) 1. Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the indicator light will turn green. A Programming HomeLink to the Genie Intellicode Garage Door Opener Motor B Note: You may need a ladder to access the garage door opener motor. E142661 A. Red indicator light B.
Universal Garage Door Opener (If Equipped) 5. Press and hold the previously programmed button on the visor for 2 seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete. Clearing a HomeLink Device To erase programming from the three HomeLink buttons press and hold the two outer HomeLink buttons until the indicator light begins to flash. The indicator light will begin flashing in 10 to 20 seconds, at which time both buttons should be released.
Auxiliary Power Points 12 Volt DC Power Point Locations WARNINGS Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury. Power points may be in the following locations: • On the front of the center console. • Inside the center console. • Inside the luggage compartment.
Auxiliary Power Points When the indicator light on the power point is: • On: The power point is working, the ignition is on and a device is plugged in. • Off: The power point is off, the ignition is off or no device is plugged in. • Flashing: The power point is in fault mode. The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in.
Storage Compartments Press near the rear edge of the door to open it. CENTER CONSOLE Stow items in the cup holder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill. Available console features include: A B C E142433 A Cup holder. B Storage compartment with auxiliary power point, USB port and media hub. C Auxiliary power point.
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire. E72128 0 (off) - The ignition is off.
Starting and Stopping the Engine Ignition Modes STARTING A GASOLINE ENGINE When the engine starts for the first time on your drive, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Before starting the vehicle, check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on.
Starting and Stopping the Engine 2. With the key in this position, you can use the start button to switch the ignition on and start your vehicle. Note: The green ready indicator illuminates letting you know that the vehicle is ready for driving. Since your vehicle is equipped with a silent key start, the engine may not start at the time of the vehicle start. See Hybrid Vehicle Operation (page 135).
Starting and Stopping the Engine Switching Off the Vehicle When It Is Moving Guarding Against Exhaust Fumes WARNING WARNING If you smell exhaust fumes inside your vehicle, have your vehicle checked by your authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance.
Starting and Stopping the Engine The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120-volt AC electrical source.
Starting and Stopping the Engine You can stop the shutdown, or reset the timer, at any point before the 30-second countdown has expired by doing any of the following: • Interacting with your vehicle, for example pressing the brake or accelerator pedal. • Disabling the shutdown using the information display. See Information Displays (page 93). • Pressing the OK or RESET button during the 30-second countdown.
Unique Driving Characteristics Conditions that may cause the engine to start up or remain running include: • Considerable vehicle acceleration. • Vehicle speed above 85 mph (137 km/h). However, the maximum speed for electric-only operation may be lower while driving in hot temperatures or on hilly terrain. • Ascending a hill. • Charge level of high voltage battery is low. • Very high or low outside temperature (to provide system cooling or heating).
Unique Driving Characteristics Neutral: In prolonged mountainous driving, you may see the engine speed changing without your input. This is intentional and maintains the battery charge level. You may also notice during extended downhill driving that your engine continues to run instead of shutting off. It is not recommended to idle the vehicle in neutral (N) for an extended period of time because this will discharge your high voltage battery and decrease fuel economy.
Unique Driving Characteristics • • Keep the tires properly inflated and only use the recommended size. Aggressive driving increases the amount of energy required to move your vehicle. In general, you can achieve better fuel economy with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.
Unique Driving Characteristics These modes are available when your vehicle can run under high voltage battery power. With your vehicle in driving mode, you can change EV modes with each press of the EV button. The current mode will be displayed in the left-hand instrument cluster screen. 3. Press the EV button. This will change the mode to EV Later and permit engine operation. Your vehicle may automatically enter Engine Enabled mode if system conditions require it.
Unique Driving Characteristics ECO Cruise Note: ECO Cruise is available as a separate feature on Energi vehicles only. On non plug-in vehicles it is included in EcoSelect. Note: If your vehicle is in low engine use mode when you start your vehicle, a message will appear in the information display. See Information Messages (page 101). This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when going uphill.
Unique Driving Characteristics HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Question Answer What are the series of clicks from the cargo The high voltage battery is electrically isolarea when I first turn the key in the ignition? ated from the rest of the vehicle when the key is off. When you switch the key on, high voltage contactors inside the battery are closed to make the electricity available to the motor and generator and enable the vehicle to drive.
Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are designed to deliver the power you need at times when I accelerate? the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Unique Driving Characteristics ECOSELECT EcoSelect is a drive mode for non-plugin vehicles designed to offer the best possible fuel economy with only a slight impact to vehicle performance and comfort. To switch EcoSelect on, press the ECO button. E198654 A graphic displays on your information display when EcoSelect is on. Your vehicle will remember the last selected mode whenever you start your vehicle. EcoSelect allows your vehicle to operate more efficiently.
Fuel and Refueling • SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel capless fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. • Automotive fuels can cause serious injury or death if misused or mishandled.
Fuel and Refueling The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system. FUEL QUALITY Choosing the Right Fuel Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage.
Fuel and Refueling Note: When the fuel level is less than one-quarter full, refueling your vehicle will end fuel freshness mode. • • Note: We recommend you use a fuel stabilizer if you use less than a full tank of fuel during an 18-month period. Adding Fuel From a Portable Fuel Container FUEL FILLER FUNNEL LOCATION WARNINGS Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel system filler neck.
Fuel and Refueling WARNINGS Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle. Keep children away from the fuel pump. Never let children pump fuel. Wait at least 10 seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank. Stop refueling after the fuel pump nozzle automatically shuts off for the second time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.
Fuel and Refueling System Warnings If the fuel filler inlet does not close properly or if you do not fully close the fuel filler door, a service engine warning lamp appears in the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in park (P) and switch the ignition off. 3. Fully open the fuel tank filler door until it engages and remove any visible debris from the fuel filler inlet. 4.
Fuel and Refueling When refueling the vehicle fuel tank, do the following: 1. When your vehicle has stopped, shift into park (P) and switch the ignition off. E156032 4. Slowly insert the fuel filler nozzle fully into the fuel system and leave the nozzle fully inserted until pumping is complete. Hold the handle higher while inserting for easier access. E145428 2. Press the fuel filler door release button. Wait up to fifteen seconds before opening the fuel filler door.
Fuel and Refueling System Warnings If the fuel filler inlet does not close properly or if you do not fully close the fuel filler door, a service engine warning lamp appears in the information display. At the next opportunity, do the following: 1. Safely pull off the road. 2. When your vehicle has stopped, shift into park (P) and switch the ignition off. 3. Press the refueling button on the center console. 4.
Fuel and Refueling Calculating Fuel Economy 5. Switch the ignition off and refuel your vehicle within 20 minutes. If more than 20 minutes is required, fully close the fuel filler door and repeat the procedure. Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles - 3000 miles (3200 kilometers - 4800 kilometers).
Fuel and Refueling An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately. WARNINGS Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes.
Fuel and Refueling Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is not ready for I/M testing. 4. Driving through deep water—the electrical system may be wet.
High Voltage Battery Your vehicle consists of various high-voltage components and wiring. All of the high-voltage power flows through specific wiring assemblies labeled as such or covered with a solid orange convolute, orange striped tape or both. Do not come in contact with these components. GENERAL INFORMATION WARNING Have the battery pack serviced only by an authorized electric vehicle technician. Improper handling can result in personal injury or death.
High Voltage Battery Note: The service disconnect has an outer lever to aid in the proper seating of the service disconnect lever. Remove this to disconnect the high-voltage service disconnect. The high-voltage service disconnect is located behind the rear fold down seats. Service disconnect location for non-Energi vehicles. E171514 3. Pull the outer cover off to expose the service disconnect lever. E163537 Service disconnect location for Energi vehicles. E147234 4.
High Voltage Battery Charging Equipment 5. Pull the handle toward you and remove the service disconnect from the vehicle to disable the high-voltage battery. Reactivating the High-Voltage Battery Note: If you have manually disconnected your high-voltage shut off circuit, you will need to reconnect the circuit before you can reactivate it. The system will detect if the electrical system is safe and turn on automatically.
High Voltage Battery Note: If you do not have a dedicated circuit, contact a licensed professional electrician for proper installation. 120 Volt Convenience Cord Make sure that the 120 volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the charge port on your vehicle. A B C D E197446 A. Power. B. Check outlet. C. Fault. D. Vehicle.
High Voltage Battery Convenience Cord LED Indicators Status Check Outlet Fault Vehicle Off Off Off The convenience cord is not connected to your vehicle. Off Off On The convenience cord is connected, but your vehicle is not charging. Off Off Blink Your vehicle is charging. Off Blink Off Ground Fault Circuit Interrupter (GFCI) Fault Detected. The convenience cord is retrying to charge. Off On Off Ground Fault Circuit Interrupter (GFCI) Fault Detected.
High Voltage Battery Charge Port The cord acknowledgment feature activates when you initiate a charge cycle. The four light quadrants each individually flash in a clockwise motion, starting with the top right-hand side light and ending with the top left-hand side, two times confirming that the system detects the charging coupler. The charge port is located between the front left-hand side door and the front left-hand side wheel well. Press the indentation on the charge port door to open and close it.
High Voltage Battery Waiting to Charge The light ring located around the charge port indicates the charge status of the high voltage battery in your vehicle: • When the top right-hand side quadrant is pulsing, the charge is between 0-25 percent. • When the top right-hand side quadrant is on and the bottom right-hand quadrant is pulsing, the charge is between 25-50 percent. • When both right-hand side quadrants are on and the bottom left-hand side quadrant is pulsing, the charge is between 50-75 percent.
High Voltage Battery Disconnecting the Charging Coupler 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. Note: Do not pull the wall plug from the wall while the vehicle is charging. Doing so may damage the outlet and the cord. For vehicles equipped with a push button start system: Press the START/STOP button to turn ignition off. 2. Press the brake pedal and press the START/STOP button. 3.
Transmission Park (P) AUTOMATIC TRANSMISSION This position locks the transmission and prevents the front wheels from turning. Come to a complete stop before putting your vehicle into and out of park (P). WARNINGS Always set the parking brake fully and make sure the gearshift is latched in park (P). Turn the ignition to the off position and remove the key whenever you leave your vehicle. Reverse (R) With the gearshift lever in reverse (R), your vehicle will move backward.
Transmission WARNINGS When doing this procedure, you will be taking your vehicle out of park which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate. If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer.
Transmission Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. E162619 1. 2. 3. 4. 5. Remove the side panel on the right side of the gearshift lever. Locate the access hole.
Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer.
Brakes 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its fullest extent. Note: If you park your vehicle on a hill and facing uphill, shift the gearshift lever to park (P) and turn the steering wheel away from the curb. standard friction braking. When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone.
Brakes Switching the System On and Off When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes release automatically when the engine has sufficient torque to prevent your vehicle from rolling down the grade.
Traction Control Using the Information Display Controls PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. You can switch this feature off or on in the information display. See General Information (page 93). If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time.
Stability Control If a driving condition activates either the stability control or the traction control system you may experience the following conditions: PRINCIPLE OF OPERATION WARNINGS Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the electronic stability control system.
Stability Control B B B A A B A E72903 A Vehicle without stability control skidding off its intended route. B Vehicle with stability control maintaining control on a slippery surface. USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. You cannot switch the stability control system off, but when you shift into reverse (R), the system deactivates. You can switch the traction control system off or on. See Using Traction Control (page 167).
Parking Aids Note: The sensing system cannot be turned off when a MyKey is present. See Principle of Operation (page 51). PRINCIPLE OF OPERATION WARNINGS To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving on a flat surface at parking speeds.
Parking Aids E187330 Coverage area of up to 28 in (70 cm) from the front bumper. There is decreased coverage area at the outer corners. E130178 Coverage area of up to 6 ft (1.8 m) from the rear bumper. There may be decreased coverage area at the outer corners of the bumper. The system sounds an audible warning when obstacles are near either bumper in the following manner: • Objects detected by the front sensors are indicated by a high-pitched tone from the front of the vehicle.
Parking Aids The system should not be used if: • a foreign object (i.e. bike rack or trailer) is attached to the front or rear of the vehicle or at another location close to the sensors. • an overhanging object (i.e. surfboard) is attached to the roof. • the front bumper, rear bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is in use.
Parking Aids A E130107 Note: If driven above approximately 22 mph (35 km/h), the touch screen shows a message to alert you to reduce vehicle speed. When a suitable space is found, the touch screen displays a message and a chime sounds. Slow down and stop at approximately position (A), then follow the instructions on the touch screen. Automatic Steering into Parking Space Note: You must observe that the selected space remains clear of obstructions at all times in the maneuver.
Parking Aids When you think the vehicle is properly parked, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop. E130109 • When automatic steering is finished, the touch screen displays a message indicating that the active park assist process is done and a tone sounds. The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park). • driving above 6 mph (10 km/h) during automatic steering.
Parking Aids The system does not offer a particular space The sensors may be covered (for example snow, ice or dirt buildup). Covered sensors can affect the system's functionality. There is not enough space for the parking maneuver on the opposite side of the parking space. The vehicle is farther than 5 ft (1.5 m) from the parking space. The vehicle is closer than 16 in (40 cm) from the parking space. Your vehicle is going faster than 22 mph (35 km/h). The transmission is in reverse (R).
Parking Aids REAR VIEW CAMERA (If Equipped) WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system. E162528 The camera is located on the liftgate.
Parking Aids Note: When towing, the camera only sees what is being towed behind your vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. A B C D E Note: The camera may not operate correctly under the following conditions: • • • Nighttime or dark areas if one or both reverse lamps are not operating.
Parking Aids This allows you to get a closer view of an object behind your vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in reverse (R). When the transmission is shifted out of reverse (R), the feature automatically turns off and must be reset when it is used again. The fixed and active guidelines fade in and out depending on the steering wheel position.
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h). The indicator appears in the instrument cluster. E71340 Note: Using cruise control with ECO Cruise switched on may change the operation of the system.
Cruise Control Changing the Set Speed • • • Press and release SET+ or SET-. When you select km/h as the display measurement in the information display the set speed changes in approximately 2 km/h increments. When you select mph as the display measurement in the information display the set speed changes in approximately 1 mph increments. Press the accelerator or brake pedal until you reach the desired speed. Press and release SET+. Press and hold SET+ or SET-.
Driving Aids Steering Tips STEERING If the steering wanders or pulls, check for: • Correct tire pressures. • Uneven tire wear. • Loose or worn suspension components. • Loose or worn steering components. • Improper vehicle alignment. Electric Power Steering WARNINGS The electric power steering system has diagnostic checks that continuously monitor the system. If a fault is detected, a message displays in the information display. Stop your vehicle as soon as it is safe to do so. Switch the ignition off.
Load Carrying REAR UNDER FLOOR STORAGE E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the cargo shade. E162198 The under floor storage compartments are located behind the front seats. Lift the handle to unlatch the lid. To operate the cargo shade: 1. Pull the rear edge of the cargo shade rearward. 2. Secure both ends of the support rod into the retention slots located on the rear quarter trim panels.
Load Carrying the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight - is the weight of the vehicle including full fluids and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment.
Load Carrying Example only: WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.
Load Carrying Cargo Weight - includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) - is the total weight placed on each axle (front and rear) including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) - is the maximum allowable weight that can be carried by a single axle (front or rear).
Load Carrying Example only: E198828 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
Load Carrying Tongue Load or Fifth Wheel King Pin Weight - refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5000 pound (2268 kilogram) conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 pounds (227 to 340 kilograms). For an 11500 pound (5216 kilogram) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1725 to 2875 pounds (782 to 1304 kilograms).
Load Carrying 1. Locate the statement "The combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb.
Load Carrying be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home.
Towing We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. TOWING A TRAILER WARNING Your vehicle is not approved for trailer towing. Never tow a trailer with your vehicle. Ford Motor Company produces a towing manual for all authorized tow truck operators.
Towing • • Maximum speed is 35 mph (56 km/h). Maximum distance is 50 miles (80 kilometers). Vehicles with Ignition Key 1. Start the vehicle by pressing the brake pedal, and then turning the ignition key until the vehicle starts. 2. Press the brake pedal and shift the transmission into position N. 3. Turn the vehicle off by turning the ignition key past the accessory position. The key position is between the accessory and off positions. See Ignition Switch (page 129).
Driving Hints • BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. The engine also needs to break in. Avoid hard accelerations and driving too fast for the first 1000 miles (1600 kilometers). If possible, avoid carrying heavy loads up steep grades during the break-in period. • • ECONOMICAL DRIVING • Your fuel economy depends on: • How you drive your vehicle.
Driving Hints • • Perform all regularly scheduled maintenance. See Scheduled Maintenance (page 348). Use the coach and brake coach display to get feedback on your economical drive style. For more information, See Information Displays (page 93). DRIVING THROUGH WATER WARNING Do not drive through flowing or deep water as you may lose control of your vehicle. Avoid these actions because they reduce your fuel economy: • Avoid sudden or hard accelerations and decelerations.
Driving Hints FLOOR MATS WARNINGS Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed.
Roadside Emergencies authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km). ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty.
Roadside Emergencies This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle. FUEL SHUTOFF WARNING Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. Canadian customers who require roadside assistance, call 1-800-665-2006.
Roadside Emergencies Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that the electrical system is safe to restart. Once your vehicle determines that the electrical system is safe, then the vehicle will allow you to restart. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. Connecting the Jumper Cables Your vehicle has a 12-volt battery that has two prongs accessible from under the hood.
Roadside Emergencies WARNING Never connect the negative end of the cable to the negative (-) terminal of the discharged battery. A spark may cause an explosion of the gases that surround the battery. Always use the negative prong as a grounding point. Make sure that the cables are clear of fan blades, belts, the moving parts of both engines, or any fuel delivery system parts. Jump Starting 1. Start the booster vehicle and press the accelerator pedal moderately. 2. Start the disabled vehicle.
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): • • • E148862 1. Remove the jumper cable from the negative prong. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle's battery.
Roadside Emergencies Crashes • A crash or impact significant enough to require an emergency response for conventional vehicles would also require the same response for an electric or hybrid-electric vehicle. • • If possible • • • Move your car to a safe, nearby location and remain on the scene. Roll down the windows before shutting your vehicle off.
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and indicators will turn off when: • You press the hazard control button. • You press the panic button on the remote entry transmitter (if equipped). • Your vehicle runs out of power.
Customer Assistance GETTING THE SERVICES YOU NEED Website www.owner.ford.com Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. These are some of the items that can be found online: • U.S. dealer locator by Dealer Name, City/State or Zip Code. • Owner Manuals. • Maintenance Schedules.
Customer Assistance 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.
Customer Assistance You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.
Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA For vehicles delivered to authorized Canadian dealers.
Customer Assistance If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673).
Customer Assistance Obtaining a French Owner’s Manual To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Customer Assistance Transport Canada Contact Information Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigationsindex-76.htm (English) Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetesindex-76.htm (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.
Fuses FUSE SPECIFICATION CHART WARNINGS To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Pre-Fuse Box Your vehicle has a pre-fuse box attached to the power distribution box. There is a second pre-fuse box attached to the 12-volt battery terminal in the rear of your vehicle. They contain high-current fuses. If you need to replace one of these fuses, see an authorized dealer.
Fuses Fuse or relay number Fuse amp rating Protected components F1 50A Midi Cooling fan module. F2 50A Midi Electric water pump. F3 50A Midi Body control module supply 1. F4 50A Midi Body control module supply 2. F5 — Not used. F6 — Not used. F7 40A** Anti-lock brake system pump. F8 30A** Anti-lock brake system valve. F9 40A** Vacuum pump. F10 40A** Heater blower motor. F11 30A** Engine management. F12 — F13 25A** Not used. Powertrain control module relay.
Fuses Fuse or relay number Fuse amp rating Protected components F25 10A* Motor electronic cooling pump. F26 5A* Electronic power assist steering module 15. F27 5A* Mass air flow sensor. F28 15A* Powertrain control module. F29 10A* Electronic air conditioning compressor. Positive temperature coefficient heater. F30 10A* Engine control module. Powertrain control module. F31 5A* Charge port light ring (C-MAX Energi). F32 20A* Vehicle power 2. F33 15A* Vehicle power 4.
Fuses Fuse or relay number Fuse amp rating Protected components R13 Mini relay Heater blower. R14 Mini relay Engine control relay. *Mini fuses **Cartridge fuses Passenger Compartment Fuse Panel The fuse panel is located on the right-hand side below the glove box. You may need to remove a trim panel to access it.
Fuses Fuse or relay number Fuse amp rating Protected components F56 20A F57 — Not used. F58 5A Not used (spare). Fuel pump supply. F59 5A Passive anti-theft system. F60 10A Interior light. Driver door switch pack. Glove box illumination. Overhead console switch bank. F61 20A Cigar lighter. Second row power point. F62 5A Autowiper module. Autodimming rear view mirror. F63 10A F64 — Not used (spare). F65 10A Liftgate release. F66 20A Driver door unlock supply. F67 7.
Fuses Fuse or relay number Fuse amp rating Protected components F77 20A F78 5A Ignition switch, Start button. F79 15A Radio. Hazard light switch. F80 20A Not used (spare). F81 5A F82 20A Washer pump ground. F83 20A Central locking ground. F84 20A Drive door unlock ground. F85 7.5A Electronic 15 feed. F86 10A Restraints control module. Passenger air bag deactivation indicator. F87 15A Not used (spare). F88 25A Not used (spare). F89 — Washer pump. Power sun shade.
Fuses E129927 Fuse or relay number Fuse amp rating Protected components F1 5A Hands-free liftgate entry module. F2 10A Keyless vehicle module. F3 5A Keyless vehicle door handles. F4 25A Door control unit front left. F5 25A Door control unit front right. F6 25A Door control unit rear left. F7 25A Door control unit rear right. F8 — F9 25A Driver seat motor. F10 25A Heated rear window. F11 5A Ignition relay. F12 15A Battery electronics control module.
Fuses Fuse or relay number Fuse amp rating F19 15A F20 — F21 15A Protected components Charger fan (C-MAX Energi). Not used. Smart datalink connector. F22 10A F23 — Active noise cancellation. F24 30A DC/AC power converter. F25 25A Power liftgate. F26 40A AC/DC charger (C-MAX Energi). F27 20A Luggage compartment outlet. F28 — Not used. F29 — Not used. F30 5A Parking aid module. F31 5A Rear view camera. F32 5A DC/AC power converter. F33 — Not used. Not used.
Fuses Fuse or relay number Fuse amp rating Protected components F46 10A Fuel system. R1 Power relay Rear 15 relay. R2 Mini relay Heated rear window. R3 Micro relay R4 — Fuel door (C-MAX Energi). Not used. R5 — Not used. R6 Micro relay Rear wiper. CHANGING A FUSE Fuses WARNING You must replace a failed fuse with one that has the specified amperage rating. If you use a fuse with a higher amperage rating, you may cause severe wire damage and may start a fire.
Maintenance Working with the Engine On GENERAL INFORMATION WARNING Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle.
Maintenance 2. Lower the hood and allow it to drop under its own weight for the last 8-12 in (20-30 cm). Note: Make sure that the hood is correctly closed. UNDER HOOD OVERVIEW HYBRID ELECTRIC VEHICLE (HEV) WARNING The inverter system controller contains various high-voltage components that can cause serious bodily harm or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with. E87786 4. Open the hood. Support the hood with the strut.
Maintenance A B C D E F G I H E162485 A Engine coolant reservoir cap. See Engine Coolant Check (page 223). B Engine oil filler cap. See Engine Oil Check (page 222). C Engine oil dipstick. See Engine Oil Dipstick (page 222). D Engine air filter cover. See Changing the Engine Air Filter (page 238). E Inverter system controller. F Brake fluid reservoir cap. See Brake Fluid Check (page 227). G Power distribution box. See Fuses (page 209).
Maintenance Note: Do not attempt to service any of the high-voltage components or wiring. For easier identification, the high-voltage wiring insulation is color coated orange. UNDER HOOD OVERVIEW PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) WARNING The inverter system controller contains various high-voltage components that can cause serious bodily harm or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with. E190353 A Engine coolant reservoir cap.
Maintenance E Inverter system controller. F Brake fluid reservoir cap. See Brake Fluid Check (page 227). G Power distribution box. See Fuses (page 209). H Inverter system controller coolant reservoir cap. I Windshield washer fluid reservoir cap. See Washer Fluid Check (page 227). Adding Engine Oil ENGINE OIL DIPSTICK A Note: Do not remove the filler cap when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Maintenance Low Engine Use (If Equipped) Engine Coolant and Inverter System Controller Coolant The low engine use mode is equipped on Energi models only. The low engine use mode keeps the engine oil quality in good condition when you drive your vehicle with limited engine use. If your vehicle is in low engine use mode when you start the vehicle, a message appears in the information display. When your vehicle is in low engine use mode, your vehicle runs the engine as necessary.
Maintenance Checking the Inverter System Controller Coolant Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced.
Maintenance • • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. Whenever you add coolant, check the coolant level in the inverter system controller coolant reservoir the next few times you drive the vehicle.
Maintenance Vehicles driven year-round in non-extreme climates should use coolant meeting the Ford specification for optimum cooling system and engine protection. When Fail-Safe Mode Is Activated WARNINGS Fail-safe mode is for use during emergencies only. Operate your vehicle in fail-safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs.
Maintenance AUTOMATIC TRANSMISSION FLUID CHECK WASHER FLUID CHECK If required, have an authorized dealer check and change the transmission fluid at the correct service interval. See Scheduled Maintenance (page 348). If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Maintenance When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle. CHANGING THE 12V BATTERY WARNINGS Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery.
Maintenance presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings: CHECKING THE WIPER BLADES 1. With the vehicle at a complete stop, set the parking brake. 2. Shift into park (P). 3. Switch off all accessories. 4. Fully press the brake pedal and start the vehicle. 5.
Maintenance Note: Make sure the windshield is clean before using new wiper blades. 1 1 A E129986 3. Press and hold the wiper lever in position A within three seconds. E129990 2 1. Lift the wiper arm and then press the wiper blade locking buttons together. 2. Slightly rotate the wiper blade. 3. Remove the wiper blade. 4. Install in the reverse order. Note: Make sure that the wiper blade locks into place.
Maintenance 3 E142592 E130060 2 2. Slightly rotate the wiper blade. 3. Disengage the wiper blade from the wiper arm. 4. Remove the wiper blade. 5. Install in the reverse order. Note: Make sure that the wiper blade locks into place. 8 feet (2.4 meters) B Center height of lamp to ground C 25 feet (7.6 meters) D Horizontal reference line 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
Maintenance REMOVING A HEADLAMP 2 2 E142465 4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. E142468 1. Switch all of the lamps and the ignition off. 2. Remove the screws that secure the lamp assembly. 3.
Maintenance Locating the headlamp bulbs: E162551 E162549 A Direction indicator lamp. B Low beam headlamp. C High beam headlamp. 1. 2. 3. 4. Replacing the High Beam Headlamp Bulb: Remove the headlamp assembly. Remove service cap. Disconnect the electrical connector. Remove bulb from the headlamp assembly by turning it counterclockwise, then pull it straight out. Install the new bulbs in reverse order. Replacing Side Marker Bulbs: E162550 1. 2. 3. 4. Remove the headlamp assembly.
Maintenance Replacing Fog, Park and Direction Indicator Bulbs 5 E162553 Note: You cannot separate the fog lamp bulb from the bulb holder. 1. Remove the fog lamp cover. 2. Remove the 2 screws. 3. Remove the lamp. 4 E162554 4. Disconnect the electrical connector. 5. Turn the bulb holder counterclockwise and remove it. 6. Install the new bulb in reverse order.
Maintenance Replacing Reverse Lamp and Tail Lamp Bulbs 1. Make sure the headlamp control is in the off position. 2. Open the liftgate. 3. Remove the trim panel cover. E162558 1. Make sure the lighting control is in the off position. 2. Open the liftgate. 3. Remove the trim panel cover. E162556 4. Disconnect the electrical connector. 5. Remove the wing nut. 6. Gently pull the lamp assembly away from the vehicle. E162559 4. Remove the wing nut. 5. Gently pull the lamp assembly away from the vehicle.
Maintenance Replacing the Center High Mounted Brake Lamp Bulbs E162560 6. Disconnect the electrical connector. 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb. (A) Reverse lamp. (B) Tail lamp. 9. Install the new bulb in reverse order. E162562 1. Open the liftgate. 2. Detach the clips above the inboard side of the rear window. Replacing License Plate Lamp Bulb 2 3 1 E162563 3. Insert a suitable tool into the holes. 4.
Maintenance 6. Remove the bulb holder. 7. Remove the bulb. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. E162564 5. Gently pull the lamp assembly away from the vehicle.
Maintenance Note: When changing the air filter element, use only the air filter element listed. See Capacities and Specifications (page 276). CHANGING THE ENGINE AIR FILTER Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty. WARNING To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
Maintenance A Air cleaner assembly. B Air cleaner cover. C Air cleaner outlet tube. D Positive crankcase ventilation (PCV) tube. E Air cleaner intake tube. 4. Remove the bolts from each side of the air cleaner assembly (A) as shown with arrows. Removing the Engine Air Filter Element E162536 E162534 5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it toward the front of the vehicle. 1. Loosen the hose clamps for air cleaner outlet tube (C).
Maintenance Installing the Engine Air Filter Element Note: Clean the inside of the air cleaner assembly before installing a new air filter element. E162540 4. Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows. 5. Attach the air cleaner intake tube (E) to the air cleaner assembly (A). E162538 1. Install the new air filter element into the engine air cleaner assembly. 2. Install the air cleaner cover (B) and tighten the 5 bolts. E162541 6.
Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. For best results, use the following products or products of equivalent quality: Materials Name Specification Motorcraft Bug and Tar Remover ZC-42 Motorcraft Custom Bright Metal Cleaner ZC-15 Motorcraft® Detail Wash ESR-M14P4-A ZC-3-A Motorcraft Engine Shampoo and Degreaser (U.S.) ZC-20 (U.S.
Vehicle Care • • • Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle’s paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover. Remove any exterior accessories, for example antennas, before entering a car wash. • • • Do not use water pressure higher than 2,000 psi (14,000 kPa). Do not use water hotter than 179°F (82°C). Use a spray with a 40° wide spray angle pattern.
Vehicle Care • • • Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time. • Roof racks. • Bumpers. • Grained door handles. • Side moldings. • Mirror housings. • Windshield cowl area. Do not apply wax to glass areas. After waxing, your car's paint should feel smooth, and be free of streaks and smudges.
Vehicle Care CLEANING THE INTERIOR CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS WARNINGS Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents.
Vehicle Care 1. 2. 3. 4. 5. 6. Wipe up spilled liquid using a clean, soft cloth as quickly as possible. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
Vehicle Care Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period time. General Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergents. • • • Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so.
Vehicle Care • • With your foot on the brake, shift through all the gears while the engine is running. We recommend that you change the engine oil before you use your vehicle again. We recommend the following options for your plug-in vehicle: • Leave your vehicle plugged in. The 12V battery maintains power if left plugged in. However, this periodically uses electricity from the household outlet. • Connect a battery charger to your 12V battery and leave it on a continuous, slow charge.
Vehicle Care • • • • • • Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests. Check the exhaust for any foreign material that may have collected during storage. Check tire pressures and set tire inflation per the Tire Label. Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up.
Wheels and Tires TIRE SEALANT AND INFLATOR KIT Note: The temporary mobility kit contains enough sealant compound in the canister for one tire repair only. See an authorized Ford dealer for replacement sealant canisters. The kit is located under the front-row passenger seat. Loosen the Velcro strap to access the kit. The kit consists of an air compressor to reinflate the tire and a canister of sealing compound that will effectively seal most punctures caused by nails or similar objects.
Wheels and Tires General Information • WARNING • Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. • Note: Do not use the kit if you have severely damaged a tire. Only seal punctures located within the tire tread with the kit. Do not attempt to repair punctures larger than ¼ inch (6 millimeters) or damage to the tire's sidewall. The tire may not completely seal. • • Loss of air pressure may adversely affect tire performance.
Wheels and Tires Sealant compound contains latex. Use appropriate precautions to avoid any allergic reactions. * When inflation only is required for a tire or other objects, the selector must be in the Air E175978 position. Do not remove any foreign object that has pierced the tire. If a puncture is located in the tire sidewall, stop and call roadside assistance. What to Do When a Tire Is Punctured 1. Remove the valve cap from the tire valve. 2.
Wheels and Tires gauge reading will indicate the tire inflation pressure after about 30 seconds of operation. You should check the final tire pressure with the compressor turned OFF in order to get an accurate pressure reading. 5. Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash. 6. Start the vehicle and leave the engine running so the compressor does not drain the vehicle’s battery. E175982 E175981 9.
Wheels and Tires 2. Firmly screw the air compressor hose onto the valve stem by turning clockwise. 3. Push and turn the dial clockwise to the air position. 4. If required, switch on the compressor and adjust the tire to the recommended inflation pressure shown on the tire label located on the driver's door or door jamb area. You should check the tire pressure with the compressor turned OFF in order to get an accurate pressure reading. 5.
Wheels and Tires Removal of the Sealant Canister from the Kit E175987 4. Rotate the sealant canister up 90 degrees and pull away from casing/housing to remove. E175984 1. Unwrap the dual purpose hose (black tube) from the compressor housing. Installation of the Sealant Canister to the Kit 1. With the canister held perpendicular to the housing, insert the canister nozzle into the connector and push until seated. 2. Rotate the canister 90 degrees down into the housing/casing. E175985 2.
Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading E175989 4. Wrap the dual purpose hose (black tube) around the channel on the bottom of the housing/casing. E142542 Tire Quality Grades apply to new pneumatic passenger car tires. The Tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A.
Wheels and Tires U.S. Department of Transportation Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
Wheels and Tires *kPa: Kilopascal, a metric unit of air pressure. *PSI: Pounds per square inch, a standard unit of air pressure. *Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers).
Wheels and Tires A. P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association. B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge.
Wheels and Tires G. H: Indicates the tire's speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart.
Wheels and Tires J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire.
Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle). D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle.
Wheels and Tires B A C C. 80: Indicates the aspect ratio, which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall. D. D: Indicates a diagonal type tire. R: Indicates a radial type tire. E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.
Wheels and Tires (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Wheels and Tires When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label. To check the pressure in your tire(s): 1. Make sure the tires are cool, meaning they are not hot from driving even a mile.
Wheels and Tires Inspecting Your Tires and Wheel Valve Stems Tire Wear Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear.
Wheels and Tires describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.
Wheels and Tires WARNINGS may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or the Tire Label which is located on the B-Pillar or edge of the driver’s door. If this information is not found on these labels then you should contact your authorized dealer as soon as possible.
Wheels and Tires The two front tires or two rear tires should generally be replaced as a pair. The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system. If the tire pressure monitoring system indicator is flashing, the system is malfunctioning.
Wheels and Tires Tire and Wheel Alignment Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation.
Wheels and Tires TIRE PRESSURE MONITORING SYSTEM WARNING The tire pressure monitoring system is not a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge, see Inflating your tires in this chapter. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Wheels and Tires Changing Tires With a Tire Pressure Monitoring System Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale. Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly.
Wheels and Tires When Your Temporary Spare Tire is Installed When You Believe Your System is Not Operating Properly When one of your road tires needs to be replaced with the temporary spare, the system will continue to identify an issue to remind you that the damaged road wheel and tire assembly needs to be repaired and put back on your vehicle. The main function of the tire pressure monitoring system is to warn you when your tires need air.
Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated Make sure tires are at the proper pressure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off.
Wheels and Tires How Temperature Affects Your Tire Pressure may be detected by the tire pressure monitoring system as being significantly lower than the recommended inflation pressure and activate the system warning light for low tire pressure. If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check the air pressure in the road tires.
Wheels and Tires 1 4 3 5 2 E75442 Tighten lug nuts in the order shown. E145950 A Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches 122 Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.
Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT engine Air filter element FA-1911 Oil filter FL-910-S Low-Voltage Battery BXT-67R Spark plugs SP-530 Cabin air filter FP70 Windshield wiper blade WW-29 (driver side) WW-25 (passenger side) Rear wiper blade WW-12 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance.
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 E142476 Please note that in the graphic, XXXX is representative of your vehicle identification number.
Capacities and Specifications VEHICLE CERTIFICATION LABEL TRANSMISSION CODE DESIGNATION E167469 The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located.
Capacities and Specifications Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 4.5 qt (4.3 L) Engine coolant 8.2 qt (7.8 L) Engine coolant (Energi vehicles) 8.8 qt (8.3 L) Inverter system controller coolant 1.
Capacities and Specifications Name Specification CVC-3DIL-B Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Automatic transmission fluid (Canada): Motorcraft MERCON LV Automatic Transmission Fluid CXT-10-LV12 WSS-M2C938-A MERCON LV Windshield washer fluid (U.S.
Capacities and Specifications Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure.
Audio System AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz GENERAL INFORMATION Radio Frequencies and Reception Factors Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Audio System • • MP3 and WMA folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255. Creating discs with only one level of folders helps with navigation through the disc files.
Audio System A B C D E O N F M L K G H H J E162867 I A Eject: Press to eject a CD. B Cursor arrows: Press to scroll through the menu choices. C OK: Press to confirm menu selections. D INFO: Press to access more information depending upon the source selected. E TUNE: In radio mode, press to manually search through the radio frequency band. F Number block: In radio mode, store and recall your favorite radio stations.
Audio System I Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction. In CD mode, press to select the previous or next track. Press and hold to move quickly forward through the current track. J VOL and Power: Press to switch the system on and off. Turn to adjust the volume. K MENU: Press to access different audio system features. See Menu Structure later in this chapter.
Audio System E143843 A TUNE: In radio mode, press to manually search through the radio frequency band. In SIRIUS mode, press to find the previous or next available satellite radio station. B VOL and Power: Press to switch the system on and off. Turn to adjust the volume. C Eject: Press to eject a CD. D Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction.
Audio System Note: The CD slot is directly above the touchscreen. AUDIO UNIT - VEHICLES WITH: SONY AM/FM/CD Note: The touchscreen system controls most of the audio features. See your SYNC information. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Audio System C Seek, Fast Forward and Reverse: In radio mode, select a frequency band and press this button. The system stops at the first station it finds in that direction. In SIRIUS mode, press to select the next or previous satellite radio station. If a specific category is selected (such as jazz, rock or news), press to find the next or previous in the selected category. In CD mode, press to select the previous or next track. Press and hold to move quickly forward through the current track.
Audio System SIRIUS Scan Select for a brief sampling of all available channels. Show ESN Select to view your satellite radio electronic serial number (ESN). You will need this number when communicating with Sirius to activate, modify or track your account. Channel Guide Select to view available satellite radio channels. Press OK to open a list of the following options for this channel: Tune Channel, Skip Channel or Lock Channel.
Audio System CD Settings Scan All Select to scan all disc selections. Scan Folder Select to scan all music in the current MP3 folder. CD Compression Select to bring soft and loud passages together for a more consistent listening level. Clock Settings Set Time Select to set the time. Set Date Select to set the calendar date. 24h Mode Select to view clock time in a 12-hour mode or 24-hour mode. Display Settings Dimming Select to change display brightness.
Audio System The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally.
Audio System In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. Potential station issues Issues Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Cause Action This is poor time alignment No action required.
Audio System HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.
Audio System SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
Audio System Message Questions? Call 1-888-539-7474 None found Check Channel Guide Subscription Updated Condition Your satellite service is no longer available. Action Contact SIRIUS at 1-888539-7474 to resolve subscription issues. All the channels in the Use the channel guide to selected category are either turn off the Lock or Skip skipped or locked. function on that station. SIRIUS has updated the channels available for your vehicle. No action required.
SYNC™ GENERAL INFORMATION E198355 SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions * & Information). • • • Use applications, such as Stitcher, via ** SYNC AppLink. Make sure that you review your device's manual before using it with SYNC.
SYNC™ Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the system.
SYNC™ System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.
SYNC™ Voice command If you want the system to carry out the following Voice Settings | Voice Preferences Adjust the level of voice interaction and feedback. Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit. You must say any of the voice commands that appear outside of open and close brackets.
SYNC™ Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that Voice command correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.
SYNC™ Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone's compatibility, see your cell phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. USING SYNC™ WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality.
SYNC™ Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt you with questions, such as setting the current cell phone as the primary cell phone (the cell phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. Note: To scroll through the menus, press the up and down arrows on your audio system. Note: Make sure to switch on the ignition and the radio.
SYNC™ Voice Command You can also say any of the following: [Phone] Settings [Message] Notification On Voice Command Call ___ Call ___ at Home [Phone] Settings [Message] Notification Off Call ___ at Work [Phone] Settings [Set] Phone Ringer Call ___ in Office [Phone] Settings [Set] Ringer 1 Call ___ on Mobile [Phone] Settings [Set] Ringer 2 Call ___ on Other [Phone] Settings [Set] Ringer 3 Dial [Phone] Settings [Set] Ringer Off Battery None of these commands are available until your cell phone
SYNC™ Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone information is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call. delete To erase the last spoken digit. You can also press the left arrow button.
SYNC™ Message Action and Description 1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears. JOIN CALLS Press the OK button. ENTER TONES Enter tones such as numbers for passwords. Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary.
SYNC™ Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you 1 connect your Bluetooth-enabled cell phone to SYNC. Press the OK button then select one of the following and press the OK button again to confirm.
SYNC™ Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK. In addition to the Phonebook entry name, the phone number label (Work, Cell, Home or Other) shows on the display. If there are multiple phone number entries for a particular Phonebook name, you can scroll through the different phone labels at this time.
SYNC™ Message Action and Description SYS SETTINGS Access Bluetooth Devices menu listings and advanced menu listings. EXIT MENU Press the OK button to exit the phone menu. 1 This is a cell phone-dependent feature. 2 This is a cell phone-dependent and speed-dependent feature. 3 This is an optional feature and available in the United States only. 4 This is an optional feature and available in the United States and Canada only. Note: Forwarding a text message is a speed-dependent feature.
SYNC™ To open the test message, press OK to receive and open the text message. Press OK again and SYNC reads your message aloud as you are not able to view the message. You can then also choose whether you’d like to reply or forward the message. Reply or forward the message, press OK and scroll to choose between: Message Action and Description REPLY TO MSG Press the OK button to access and then scroll through the list of pre-defined messages to send.
SYNC™ Message Action and Description DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox. DELETE ALL Allows you to delete current text messages from SYNC. To delete the messages, press the OK button to select. The display indicates when it is finished deleting all your text messages.
SYNC™ Message Action and Description Press the OK button then select one of the following and press the OK button again to confirm. MSG NTFY ON MSG NTFY OFF MODIFY PHONEBOOK AUTODOWNLOAD Modify the contents of your phone book (such as add, delete, download). Press OK to select and scroll between: ADD CONTACTS Press the OK button to add more contacts from your phonebook. Push the desired contact(s) on your cell phone. See your cell phone's manual on how to push contacts.
SYNC™ Press the Phone button to enter the Phone Menu, then scroll to: Message Action and Description SYS SETTINGS Press the OK button. BT DEVICES Press the OK button. Select one of the following: ADD DEVICE See Using SYNC™ With Your Phone (page 302). CONNECT BT Connect a previously paired Bluetooth-enabled phone. Press OK to select and view a list of previously paired phones. Scroll until the desired device is chosen, then press OK to connect the phone.
SYNC™ Advanced and set prompts, languages, defaults, perform a master reset, install an application and view system information. The Advanced menu allows you to access To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to: Message Action and Description SYS SETTINGS Press OK. ADVANCED Press OK. Select one of the following: PROMPTS Get help from SYNC by using questions, helpful hints or asking you for a specific action. To turn these prompts on or off: 1.
SYNC™ Message Action and Description Press OK to select. You only need to press the OK button once. SYNC will be unresponsive for 2-4 minutes while it is rebooting. Wait 2-4 minutes before attempting to execute a SYNC command CONFIRM REBOOT? INSTALL APP Install applications you have downloaded. Press the OK button and scroll to select. Press the OK button to confirm. SYSTEM INFO Access the Auto Version number as well as the FDN number. Press the OK button to select. RETURN Exit the current menu.
SYNC™ Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.
SYNC™ • • A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. 911 Assist May Not Work If • • • In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist).
SYNC™ Note: Your Vehicle Health Report feature requires activation before use. Visit www.SYNCMyRide.com to register. There is no fee or subscription associated with Vehicle Health Report, but you must register to use this feature. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report.
SYNC™ Message Action and Description Select On to have SYNC automatically prompt you to run a * health report at certain mileage intervals. * Report Interval Scroll to select between 5000, 7500 or 10000-mile intervals. Select your desired option and press the OK button.
SYNC™ Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations.
SYNC™ Voice command Action and Description Services To return to the Services main menu. help Receive system help. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices. You must say any of the voice commands that appear outside of open and close brackets.
SYNC™ Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Voice command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle. After the route download is complete, the phone call automatically ends.
SYNC™ Disconnecting from SYNC Services To disconnect from SYNC services, say: Voice command Goodbye Action and Description From the SYNC Services main menu, or press and hold the phone button on the steering wheel. SYNC Services quick tips SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, for example work or home.
SYNC™ To Access Using the Phone Menu For more information, please visit: Press the phone button to access the SYNC phone menu on-screen. You can then scroll to: Website www.SYNCMyRide.com Menu item To Access Using the Media Menu Mobile Apps Press OK to access a list of available applications. Scroll through the list of available applications and press OK to select a particular app.
SYNC™ To Access Using Voice Commands Press the voice button and when prompted say: Voice command Mobile Apps Action and description Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip". You can also say the following: The name of an app (such as Stitcher) followed by "help". To discover the available voice commands.
SYNC™ To Connect Using the System Menu USB Port (page 296). Plug the device into the USB port. See Press the AUX button, then the Menu button to enter the Media Menu. You can then scroll to: Message Action and Description SELECT SRC Press the OK button. SYNC USB Press the OK button. Depending on how many digital media files are on your connected device, the following message may appear in the radio display. Indexing… When indexing is complete, the screen returns to the Play menu.
SYNC™ Press the voice button and when prompted say: Voice command Whats This? | Whats Playing? Action and Description The system reads the metadata tags of the playing track, and if the metadata tags are populated, the system will tell you what track is playing. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is.
SYNC™ Bluetooth Audio Command Guide Voice command Search Track ___ | Search Song ___ The system searches for a specific artist/track/album from the music indexed through the USB port. This allows you to make Refine album ___ your previous command more specific. By using this command you can filter though a previous selection, such as an artist to play only specific album.
SYNC™ You can then scroll to: Message Action and Description Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device. See Play Menu later in this section for more information. PLAY MENU Select one of the following: SELECT SRC SYNC USB Press the OK button to access music plugged into your USB port.
SYNC™ Message Action and Description APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone. SYS SETTINGS Access available Bluetooth Device menu listings as well as Advanced menu listings. EXIT MENU Press OK to exit the media menu. 1 The time required to complete this depends on the size of the media the system needs to index. If autoplay is on, you can listen to media processed during indexing.
SYNC™ Message ARTISTS Action and Description Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. Press the OK button. You can select to play all artists or any indexed artist. 2. Scroll to choose the desired artist. Press the OK button. 1.
SYNC™ Message EXPLORE USB Action and Description Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. 1. Press the OK button. 2. Scroll to explore indexed media on your flash drive. SIMILARMUSIC Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song * to compile a playlist for you. 1. Press the OK button. 2.
SYNC™ Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display. 3. When prompted on your phone's six-digit display, enter the PIN. 1. Connect BT Connect a previously paired Bluetooth-enabled phone. 1. Press OK to select and view a list of devices. 2.
SYNC™ You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action. 1. Press the OK button and scroll to toggle between on and off. 2. Make a selection and press the OK button. SYNC takes you back to the Advanced menu. LANGUAGES Choose from the available languages.
SYNC™ Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. SYNC™ TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
SYNC™ Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble connecting my phone to SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility.
SYNC™ USB and media issues Issue I am having trouble connecting my device. Possible cause(s) This may be a possible device malfunction. SYNC does not recognize This is a device limitation. my device when I turn on the car. Possible solution(s) Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port.
SYNC™ Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle Health Report. You did not activate your account on the website. You may have the wrong VIN (vehicle identification number) listed. This is a free feature, but you must first register online to use it. Make sure that your VIN is correctly listed in your account.
SYNC™ Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong voice commands. what I am saying. You may be speaking too soon or at the wrong time. Review the phone voice commands and the media voice commands at the beginning of their respective sections. After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system.
SYNC™ Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be reading the name the same way you are saying it. Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS. Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson".
SYNC™ AppLink issues Issue Possible cause(s) Possible solution(s) SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable. My phone is connected, but AppLink-enabled apps are Ensure you have downI still cannot find any apps. not installed and running on loaded and installed the latest version of the app your mobile device. from your phone's app store. Ensure the app is running on your phone.
SYNC™ AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC's Mobile App's Menu. My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps.
SYNC™ AppLink issues Issue My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC. Possible cause(s) Unplug the USB cable from The USB connection to SYNC may need to be reset. the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. I have an Android phone.
Accessories Lifestyle For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site: • • • • Web Address (United States) www.Accessories.Ford.com Peace of mind • Web Address (Canada) www.Accessories.Ford.
Accessories • Footnote *Ford Licensed Accessory. The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer.
Extended Service Plan (ESP) PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. That means you get: • Reliable, quality service at any Ford or Lincoln dealership • Repairs performed by factory trained technicians, using genuine parts EXTENDED SERVICE PLAN (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan.
Extended Service Plan (ESP) Avoid the Rising Cost of Properly Maintaining Your Vehicle! EXTENDED SERVICE PLAN (CANADA ONLY) Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about affording your vehicle’s maintenance.
Scheduled Maintenance Genuine Ford and Motorcraft® Replacement Parts GENERAL MAINTENANCE INFORMATION Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty.
Scheduled Maintenance When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make sure you reset the oil monitoring system after each oil change.
Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical.
Scheduled Maintenance Multi-point Inspection Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying a message in the information display. Intelligent Oil-Life Monitor™ (If Equipped) Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used.
Scheduled Maintenance At every oil change interval as indicated by the information display. 1, 2 Inspect engine cooling system and motor/electronics cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect half-shaft boots. Inspect steering linkage, ball joints, suspension and tie-rod ends. Inspect wheels and related components for abnormal noise, wear, looseness or drag. 1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
Scheduled Maintenance Perform the services shown in the following tables when specified or within 3000 miles (4800 kilometers) of the message appearing in the information display prompting you to change your oil. • Example 1: The message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000 kilometer) automatic transmission fluid replacement.
Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Every 5000 miles (8000 km) or six months * Change engine oil and filter. Perform multi-point inspection. * Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 222).
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 356 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 357 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 358 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 359 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 360 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 361 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 362 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 363 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 364 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 365 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Appendices Description of Other Rights and Limitations END USER LICENSE AGREEMENT • VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) • • You (“You” or “Your” as applicable) have acquired a vehicle having several devices, including SYNC ® and various control modules, ("DEVICES") that include software licensed or owned by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY").
Appendices • • • • Single EULA: The end user documentation for the DEVICES and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
Appendices • • Links to Third Party Sites: The SOFTWARE may provide you with the ability to link to third party sites. The third party sites are not under the control of FORD MOTOR COMPANY, its affiliates and/or its designated agent.
Appendices TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, its affiliates, and third party software and service providers. General Operation • Voice Command Control: Certain functions within the SYNC® system may be accomplished using voice commands. Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road.
Appendices • • • Your Responsibilities and Assumptions of Risk • You agree to each of the following:(a) Any use of the SOFTWARE while driving an automobile or other vehicle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances;(b) Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances;(c) The SOFTWARE may n
Appendices Disclaimer of Warranty CREATE A WARRANTY. SHOULD THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE DISCLAIMER MAY NOT FULLY APPLY TO YOU.
Appendices the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrator’s award. Binding Arbitration and Class Action Waiver (a) Application.
Appendices may award the same damages to You individually as a court could. The arbitrator may award declaratory or injunctive relief only to You individually, and only to the extent required to satisfy Your individual claim. Arbitration fees and incentives. • • • (h) Claims or disputes must be filed within one year.
Appendices 3. Software License (a) observe all traffic laws and otherwise drive safely; • (b) use your own personal judgment while driving.
Appendices ii. violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or iii. is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav. • 4.
Appendices REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Appendices 8.6 conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement. The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement.
Appendices HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information. positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. ©United States Postal Service® 2014. Prices are not established, controlled or approved by the United States Postal Service®.
Appendices Governing Law. The above terms and conditions shall be governed by the laws of the State of Illinois [insert “Netherlands” where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded.
Appendices If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data. Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote.
Appendices Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy. OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER.
382 C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index A Audio Control...................................................67 A/C Audio System................................................283 Seek, Next or Previous.......................................68 See: Climate Control.........................................108 General Information.........................................283 About This Manual...........................................7 ABS Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................
Index Capacities and Specifications...............280 Child Safety Locks..........................................25 Specifications.....................................................280 Left-Hand Side......................................................26 Right-Hand Side...................................................26 Car Wash Cleaning Leather Seats.............................245 Cleaning Products........................................241 Cleaning the Alloy Wheels.......................
Index Export Unique Options..................................13 Extended Service Plan (ESP).................346 Driver and Passenger Airbags...................36 Children and Airbags..........................................36 Proper Driver and Front Passenger Seating Adjustment........................................................36 EXTENDED SERVICE PLAN (CANADA ONLY)................................................................347 EXTENDED SERVICE PLAN (U.S. Only)....................................
Index G Hill Start Assist..............................................165 Switching the System On and Off...............166 Using Hill Start Assist.......................................166 Garage Door Opener Hints on Controlling the Interior Climate..........................................................109 See: Universal Garage Door Opener.............121 Gauges...............................................................85 Cooling the Interior Quickly.............................
Index Keys and Remote Controls.........................44 Information Messages.................................101 AdvanceTrac®.....................................................102 Alarm.......................................................................102 Battery and Charging System (High Voltage)............................................................102 Doors.......................................................................103 Fuel.........................................................
Index Power Door Locks Mirrors See: Locking and Unlocking.............................56 See: Heated Windows and Mirrors.................111 See: Windows and Mirrors...............................80 Power Liftgate..................................................61 Mobile Communications Equipment.......12 Motorcraft Parts............................................277 MyKey Troubleshooting...............................54 MyKey™..............................................................
Index Seatbelts............................................................27 Repairing Minor Paint Damage..............245 Replacement Parts Recommendation.........................................11 Principle of Operation.........................................27 Seatbelt Warning Lamp and Indicator Chime................................................................31 Collision Repairs.....................................................11 Scheduled Maintenance and Mechanical Repairs.................
Index SYNC™ Applications and Services.......315 Tire Sealant and Inflator Kit....................249 911 Assist................................................................315 SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United States Only).....................................................319 Vehicle Health Report (If Equipped, United States Only).....................................................317 First Stage: Inflating the Tire with Sealing Compound and Air............
Index Vehicle Storage............................................246 Using SYNC™ With Your Media Player.............................................................325 12V Battery............................................................247 Body........................................................................246 Brakes.....................................................................247 Cooling System...................................................247 Engine.................................
Index W Wrecker Towing See: Transporting the Vehicle.......................190 Warning Lamps and Indicators................89 Anti-Lock Braking System................................89 Battery.....................................................................89 Brake System........................................................89 Cruise Control.......................................................89 Direction Indicator...............................................89 Door Ajar........................
