VU300 Series Ice and Beverage Dispensers Order parts online www.follettice.com Installation, Operation and Service Manual Service numbers above B50000 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.
Table of contents Welcome to Follett Corporation Important cautions Specifications Installation Installing dispenser in counter Field wiring diagrams Connecting beverage lines Installing optional ice machine Operation How the dispenser works Cleaning Service Dispense chute cover removal Auger motor assembly removal Gate assembly removal Auger and auger tube removal Dispenser wheel removal Wiring diagrams Troubleshooting Replacement parts 4 4 5 8 8 10 10 11 12 12 13 15 15 15 15 15 15 16 18 20 3
Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that you take a moment to review this manual before beginning the installation of the dispenser. Should you have any questions or require technical help at any point, please call our technical service group, (877) 612-5806 or +1 (610) 252-7301.
Specifications Electrical Each dispenser requires a separate circuit with electrical disconnect within 10 ft (6m). Equipment ground required. Standard electrical – 115V, 60Hz, 1 phase. Maximum dispenser fuse – 15 amps. For ice machine circuit requirements, refer to the ice machine specification sheet. Cord and plug provided with each dispenser. Model number Dispenser amperage Single-sided models VU300M series VU300B series 6.0 amps 7.0 amps Dual-sided models VU300M20D series VU300M24D series 8.
Dimensions and clearances Single-sided dispensers Required clearances 60" (1524mm) minimum above counter for installation if dispenser will be dropped into counter 49" (1245mm) minimum above counter for auger removal 12" (305mm) minimum on ice chute side for service 12" (305mm) minimum on side opposite ice chute if ice transport tube enters this side 12" (305mm) minimum between dispenser side(s) and optional ice machine(s) 46.875" (1191mm) 12 beverage valves 40.
Dual-sided dispensers Required clearances 60" (1524mm) above counter for installation if dispenser will be dropped into counter 49" (1245mm) above counter for all units after installation for auger cleaning and servicing 12" (305mm) on dispense chute side of all models for connections 12" (305mm) on side opposite dispense chute if ice transport tube enters side opposite chute 12" (305mm) on side opposite dispense chute on all dual-sided dispensers for connections 49.
Installation Installing dispenser in counter Note: All dispensers must be supported from below with supplied 4" – 6" (102 – 153mm) adjustable leg accessory, or equivalent. Do not hang dispenser on flange. All dispensers must be installed level in both directions to ensure proper operation. 1. Check that dispenser location meets all requirements in this manual and cut counter as shown.
ostat capillary tube mounting Front View, VU155 Front View, VU300 ice tube retaining bracket hermostat ice tube thermostat tabs in ice tube retainer bracket engage holes in ice tube and hold tube in place ice tube retaining bracket ice tube thermostat 9
Field wiring diagrams Note: Field wiring diagrams are intended to aid electricians or technicians in understanding how equipment works. All field wiring must be installed in accordance with all local and NEC codes. DISPENSER Electric Power Source LEFT JUNCTION BOX CONVERTER BOX TO ICE MACHINE 1 RIGHT JUNCTION BOX W B GND GRN BL Y RD CONVERTER BOX TO ICE MACHINE 2 Connecting beverage lines 1. Connect syrup and water lines. Non-carbonated water line will be labeled “water”.
Installing optional auto-fill ice machine kit(s) Correct installation of RIDE model ice machine(s) is critical to proper performance of ice machine. Refer to installation manual packed with ice machine for important details on ice transport tube run, ventilation requirements and other installation requirements. Failure to comply with instructions may void warranty. ™ To start and operate dispenser 1. Follow detailed cleaning instructions in service manual before operating dispenser. 2.
Operation How the dispenser works Follett’s dispensers may be fed by Follett RIDE model ice machines or manually loaded (using ice from another source). In all models, ice is stored below the counter in the dispenser storage area. When the dispense lever or button is pushed, the dispense motors are activated. This causes the wheel assembly in the storage area to turn, moving ice to the vertical auger assembly, which carries ice up to the dispense chute where it drops by gravity into the container.
Cleaning Using solutions below, clean and sanitize storage area and beverage lines before starting unit and on a routine basis as noted below. Note: Always disconnect power before cleaning dispenser. Do not run plastic parts through a dishwasher. Solution A: Combine 1 oz (30ml) bleach with 2 gal (8L) hot water. Solution B: Combine 1/4 oz (7ml) bleach with 2 gal (8L) hot water.
Recommended daily dispenser cleaning 1. Remove all debris from drain pan. 2. Pour 1 gallon (4L) hot water into drain pan to keep drain lines clear. Recommended weekly dispenser cleaning 1. Remove drain pan and grille and wash with Solution A. Rinse thoroughly. 2. Remove nozzles and diffusers from valves, soak for at least 10 minutes in cleaning Solution A, rinse, sanitize with Solution B and reinstall. 3. Pour a solution of one cup (8oz/237ml) household bleach mixed with one gallon (3.
Service Dispense chute assembly Dispense chute cover removal quick release pins 1. Remove top cover. 2. Remove two screws from top cover and pull cover forward and down to remove. 3. On push button units, disconnect plug on harness. gate assembly gate assembly springs Auger motor assembly removal 1. Remove drain pan. 2. Remove thumbscrews from splash guard and remove. 3. Remove thumbscrews from splash panel; lift and pull forward at base of panel and remove. 4. Unplug auger motor at connector. 5.
Wiring diagrams Single-sided models JUNCTION BOX 115V TB PL12 BLK BLK BLK C POWER SWITCH BLK C NO PL12 DISPENSE NO DRAIN PAN DRAIN PAN SWITCH SWITCH #1 #2 (DP-NO) (DP-NO) GREEN 4 BLK 7 K BLK BL PL13 BLK BLK PL13 JUNCTION BOX 115V L2 PL1 BLK R1 RED WM WHT PL1 WHT WHT PL13 WHT TB AUGER MOTOR PL2 R2 4 WHEEL MOTOR K BL GREEN GND L1 BLK 7 AM PL2 BLUE WHT TRANSFORMER #1 BLACK WHITE 115 VOLTS TB TB R DISPENSE SWITCH #1 R1 (6) BLUE TRANS#1 (R) BLUE BIN STAT1 (1)
Dual-sided models JUNCTION BOX 115V BLK TB PL12 BLK BLK BLK C POWER SWITCH BLK C NO PL12 DISPENSE NO DRAIN PAN DRAIN PAN SWITCH SWITCH #1 #2 (DP-NO) (DP-NO) GREEN 4 BLK 7 BL K PL13 BLK BLK PL13 JUNCTION BOX 115V L2 PL1 BLK R1 RED WM WHT PL1 WHT WHT PL13 WHT TB AUGER MOTOR PL2 R2 4 WHEEL MOTOR K BL GREEN GND L1 BLK 7 AM PL2 BLUE WHT TRANSFORMER #1 BLACK WHITE 115 VOLTS TB TB R DISPENSE SWITCH #1 R1 (6) BLUE TRANS#1 (R) BLUE BIN STAT1 (1) BLUE PL3 BROWN PL
Dispenser troubleshooting guide Before calling for service 1. Check that ice is in the dispenser and that congealed cubes are not causing a jam. 2. Check that circuit breaker and switches are in ON position. 3. Check that drain pan and top are on securely. If ajar, dispenser will not operate. When the top is off, auger does not operate, even though the solenoids do (page 18). 4. Check that all drains are clear.
Operational status The chart below shows the operational status of various parts when certain switches are turned off or accessories are removed. Condition Pump Solenoids Auger Wheel Beverage valves Top lid off OFF ON OFF OFF ON Drain pan off ON ON OFF OFF OFF On/off switch in OFF position OFF OFF OFF OFF OFF Beverage switch in OFF position ON ON ON ON OFF Water bath circuit board operation The temperature sensor is hard wired directly to the circuit board.
Replacement parts Order parts online www.follettice.
Dispense assembly Side view Top view 1 Order parts online www.follettice.
Order parts online www.follettice.com Electrical components 24VAC (YEL) NC 24VAC (RED) C NO LID PUMP 2 3 1 3 L2 (WHT) Top view MTR ready (orange) Beverage bath control board detail Side view N.O. 7 5 4 Front view COM 0 I 0 I 0 I BEV.
Order parts online www.follettice.
Order parts online www.follettice.