Warranty

What we will NOT do: There are limitations, conditions, and restrictions on the warranty
coverage. We will NOT pay for any labor charges for installation, removal or reinstallation of
doors. Labor charges for installation, removal, or reinstallation of doors will be at YOUR
EXPENSE. While necessary maintenance, repairs, or labor on your product can be performed
by any company, we recommend that you use only authorized companies. Improperly
performing work or repair voids this warranty. We will NOT repair or replace: Handle-set, the
hardware; hand applied paint finishes; products damaged by any cause other than defects in
material and workmanship. This includes but is not limited to products damaged by: paint, acid,
stain, any other chemicals; accident, misuse, abuse, foreign objects, improper installation,
unauthorized articles, modification, service; improper use, unreasonable use, failure to provide
reasonable maintenance, force majeure, or acts of nature.
Shipping Damage: If you notice any damage to the packaging (wooden crate, protective
wrapping) at arrival of your product, it is imperative that you note this damage on the documents
from the shipping company and notify Florida Iron Doors within 24 hours of receipt of the
product(s). Shipping damages are not considered a product defect, therefore are not covered
under this warranty.
Extreme climates: Florida Iron Doors, LTD’s doors are constructed of iron, insulated with
Polyurethane insulation. Florida Iron Doors doors are manufactured with a ‘continuous iron
construction’ for best performance, fit and security and do not have a “thermal break,” allowing
for the possibility of more thermal transfer than similar types of doors constructed out of other
materials. As a result of this construction design, an increase in thermal transfer could occur,
including temperature variation of the door in cold weather climates (typically well below
freezing for sustained periods of time), resulting in temporary periods of condensation and/or
frost on the outside and inside of the door unit with the possibility of moisture on and around the
bottom of the door. This possible moisture build-up does not negatively impact the door, nor is it
a sign of substandard manufacturing methods or product defect, but could negatively impact
trim and flooring if left unattended. Some contributing factors to this potential occurrence
include, but are not limited to: elevated moisture levels found inside the home, heat registers
located close to the door and extreme temperature differences between inside and outside the
home.
How you can get service: Contact Florida Iron Doors at our Customer Service Department.
You must take certain steps if you believe there is an issue with the product. These steps
include notifying us by phone during the period of coverage, at: 1-888-482-6444. After the call
you must timely provide us written information specified, including proof of purchase, to the
following address: Florida Iron Doors, 1518 SW 13th Ct., Pompano Beach, FL 33069, Attn:
Warranty or e-mail to [e-mail], and put Warranty Submission in subject
line. Images of any issues you feel are under warranty are greatly appreciated. Your Expenses:
You will pay the expense of labor, charges for installation, removal, or reinstallation of doors.
How Florida State Law Relates to the Warranty. This warranty gives you specific legal rights,
and you may also have other rights which vary from State to State. 
To ensure the beauty of your product, we suggest the following methods of care: To
clean your product, we recommend using a mild soap and water mixture. Refrain from using
harsh chemicals on this product as this can break down the finish. We suggest greasing the
door hinges once per year to ensure smooth operation of the door.
Customer Signature_____________________