Warranty Guide

ESD Vinyl
Static Control Tile
Limited Commercial Warranty
Revised on 5.1.2018 | Flexco Floors | 1401 E. 6th St. - Tuscumbia, AL 35674 | P: 866.955.8291 | Page 3
Warranty, the original purchaser should notify the Manufacturer’s technical department in writing within
fifteen (15) days of the appearance of defects or irregularities. If the Manufacturer determines that the
Products are covered by this Limited Warranty, then the Manufacturer shall, at its sole option and one time
only, repair or replace the non-conforming Products or refund the purchase price paid for each defective
Product and an amount up to the original cost of labor and material for the affected section of the floor, per
the Warranty Terms. No warranty claims will be processed if received more than thirty (30) days after the
applicable warranty period has ended.
All warranty claims must be directed to:
RHC Technical
ATTN: Kim Jenkins
1602 N Union St.
Fostoria, OH 44830
P: (419) 436 - 4554
F: (844) 305 - 8358
E: [e-mail]
All claims should include a completed Claim Form, along with any associated photos and independent testing
reports conducted prior to installation or independent inspection reports conducted after irregularities are
observed or suspected.
Manufacturer, or its designated representative, shall have the right to examine the Products and the flooring
(including testing of the flooring and substrate) at the installation site with respect to any warranty claim. Any
removal of installed Products prior to such examination will void this warranty. Manufacturer may require
additional testing or verification of any such test obtained by the original purchaser.
ADDITIONAL LIMITATIONS:
EXCEPT FOR THE EXPRESSED WARRANTIES ABOVE, MANUFACTURER MAKES NO REPRESENTATIONS
REGARDING THE PRODUCTS, THEIR USE OR PERFORMANCE AND DISCLAIMS ALL REPRESENTATIONS AND
WARRANTIES, EXPRESSED AND IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCTS, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-
INFRINGEMENT.
UNDER NO CIRCUMSTANCES WILL MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
INDIRECT, PUNITIVE OR SPECIAL DAMAGES, INCLUDING LOST PROFITS. IN NO EVENT SHALL MANUFACTURER
LIABILITY EVER EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT AT ISSUE AND AN AMOUNT UP TO THE
ORIGINAL COST OF LABOR AND MATERIAL FOR THE AFFECTED INSTALLATION AREA.
THE PURCHASER ACKNOWLEDGES THAT THE REMEDIES PROVIDED IN THIS LIMITED WARRANTY ARE IT‘S SOLE
AND EXCLUSIVE REMEDIES, AND MANUFACTURER’S SOLE OBLIGATION, FOR ANY BREACH OF REPRESENTATION
OR WARRANTY, IS IN LIEU OF ALL OTHER REMEDIES.
PURCHASER MUST BRING ANY LEGAL ACTION FOR BREACH OF WARRANTY WITHIN
a. ONE YEAR AFTER THE CLAIM OR CAUSE OF ACTION HAS ACCRUED OR
b. PERIOD PRESCRIBED BY THE APPLICABLE STATUES OF LIMITATION OR REPOSE, WHICHEVER COMES
FIRST.