User Manual
13
TROUBLESHOOTING
Problem Cause Solution
The appliance is
not working
Appliance not plugged in Insert the plug into the wall outlet
Wall outlet not energized Check fuses and circuit breaker
Appliance not switched on Switch the appliance on
Malfunctioning appliance Unplug the appliance from the
wall outlet and contact qualied
personnel to check and repair the
appliance
No water comes
out from the
nozzle
Nozzle blocked Check the nozzle for blockages
Excessive lime scale
buildup
Clean and descale the appliance
( Descaling)
Ground coee too ne Clean the ground coee holder
and rell with coarse ground coee
Capsule not suitable Replace with a suitable capsule
Empty water reservoir Rell the water reservoir with fresh
water
Upper/bottom of the
capsule not pierced by the
needle
Switch the appliance o and
carefully replace the capsule
Brewing process
does not start
Water reservoir is empty Rell the water reservoir with fresh
water
No action for 30 seconds
after volume selection
Repeat settings selection
(
Brewing)
Brewing process
stops before
completion
Lid opened during
brewing process
Close the lid, wait for the indicator
lights to switch o and restart
settings selection
Not enough water
according to the volume
pre-selected
Wait for the indicator lights to
switch o, rell the water reservoir
with fresh water to the water
reservoir and restart operation
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