User Manual

1918
Problem Explanation/Solution
Detector beeps briefly at the same An X band motion sensor or intrusion alarm is located
location every day, but no radar within range of your route. If you have AutoLearn
source is in sight. enabled, the factory default setting, then ESCORT
Max 360 will store this signal after about 3 passes
and no longer alert to it.
Detector did not alert when a VASCAR (Visual Average Speed Computer and
police car was in view. Recorder), a
stopwatch method of speed detection,
may be in use.
Officer may not have radar or laser unit turned on.
Detector’s audible alerts become Detector is in AutoMute mode. See “AutoMute” in the
softer after the first few alerts. Settings &
Preferences section for details.
The power-on sequence reoccurs A loose power connection can cause ESCORT Max
while you are driving. 360 to be briefly
disconnected and will retrigger the
power-on sequence. Check all connections.
You wish to restore the factory Press and hold the BRT and MRK buttons while
default settings. powering on the detector. A “Restored” message will
display, acknowledging the reset.
The device will not turn on. Check that vehicle ignition is on.
Check all connections.
The display feels warm. It is normal for the device to feel warm.
The display is blank. ESCORT Max 360 is in Dark mode. Press the BRT
button to adjust the brightness.
Service Procedure
If your ESCORT Max 360 ever needs service, call us at
1-800-543-1608. We may be able to solve your
problem over the phone. If the problem requires that
you send your Max 360 to the factory for repair, we
will provide you with a Service Order Number, which
must be included on the outside of your shipping
box. Ship the product prepaid insured, for your
protection.
Properly pack your product and include:
• Your Max 360 and power cord
• Your Service Order Number
• Your name and complete return address
• Your daytime telephone number
• A description of the problem you are experiencing
ESCORT Inc.
Customer Service Department
Return Authorization Number __________________
5440 West Chester Road
West Chester OH 45069
ESCORT Extended Service Plan
ESCORT offers an optional extended service plan.
Contact ESCORT Sales for details at 800-433-3487.
Service
ESCORT One-Year Limited Warranty
What this warranty covers: Escort, Inc. (“Escort”)
warrants your Product against all defects in materials
and workmanship.
For how long: One (1) year from the date of original
purchase from an authorized Escort dealer.
What we will do: If a breach of warranty occurs,
Escort, at its discretion, will either repair or replace
your Product free of charge.
What we will not do: Escort will not pay shipping
charges that you incur for sending your Product to us.
What you must do to maintain this warranty:
Show original proof of purchase or receipt from an
authorized Escort dealer.
Warranty exclusions: This warranty does not
apply to your product under any of the following
conditions: 1. The serial number has been removed
or modified. 2. Your product has been subjected to
misuse or damage (including water damage, physical
abuse, and/or improper installation). 3. Your product
has been modified in any way. 4. Your receipt or
proof-of-purchase is from a non-authorized dealer or
internet auction site, including E-bay, U-bid, or other
non-authorized resellers. 5. You are not the original
purchaser of the Product from an authorized dealer or
did not receive it as a gift from the original purchaser
of the Product from an authorized dealer.
To obtain service: 1. Contact Escort (1-800-543-
1608) to obtain a Return Authorization Number. 2.
Properly pack your Product and include: your name,
complete return address, written description of the
problem with your Product, daytime telephone
number, and a copy of the original proof of purchase
or receipt. 3. Label the outside of the package clearly
with your Return Authorization Number. Ship the
Product pre-paid (insured, for your protection) to:
Escort, Inc., 5440 West Chester Rd., West Chester, OH
45069.
LIMITATION OF WARRANTY: The obligations set
forth above are Escort’s sole obligations and your
exclusive remedy. Escort makes no other express
warranty. Any implied warranty of merchantability
or fitness for a particular purpose that may be
applicable to the Product is limited in duration to the
duration of this warranty. Some States do not allow
limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. ESCORT
SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL
OR INCIDENTAL DAMAGES INCLUDING, WITHOUT
LIMITATION, DAMAGES ARISING OUT OF THE USE,
MISUSE OR MOUNTING OF THE PRODUCT. Some
States do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you. Escort
is not responsible for products lost in shipment
between the owner and our service center.
Other legal rights: This warranty gives you specific
legal rights, and you may also have other rights which
vary from State to State.
Warranty
The following accessories and replacement parts are
available for ESCORT Max 360:
• Combo SmartCord
• DirectWire SmartCord
• Laser ShifterPro System
• StickyCup Magnet Mount
• Travel Case
Visit EscortRadar.com for selection and pricing.
Parts & Accessories
800.433.3487
EscortRadar.com
Troubleshooting