Operation Manual

Code Problem Solution
321 A DNS error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred.
Check the Location settings.
323 A communication error has occurred.
❏ Check the Location settings.
❏ Print a network connection report to check if the
printer is connected to the network.
324 A le with the same name already exists in the
specied folder.
❏ Delete the le with the same name.
❏ Change the le name prex in File Settings.
325
326
There is not enough storage space available in the
specied
folder.
❏ Increase the storage space in the specied folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327 The memory is full. Wait until other ongoing jobs are nished.
328 The destination was wrong or the destination does
not exist.
Check the Location settings.
331 A communication error occurred. Print a network connection report to check if the
printer is connected to the network.
332 There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334 An error occurred while sending the scanned image. -
341 A communication error has occurred. ❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
❏ If the problem cannot be cleared, contact your
printer administrator.
401 There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
402 The memory device is write-protected. Disable write protection on the memory device.
404 The memory device has been removed. Reinsert the memory device.
User's Guide
Solving Problems
253