Operation Manual

Troubleshooting 283
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Multiple pages feed
❏ Make sure that the paper stack is flush with or lower than the
triangular load-limit mark on the edge guide.
❏ Make sure that the left edge guide is snug to the left edge of
the paper.
❏ Make sure that the paper is not curled or folded. If so, flatten
it or curl it slightly toward the opposite side before loading.
❏ Remove the stack of paper and make sure that the paper is
not too thin.
& See “Paper” on page 333
❏ Fan the edges of the stack to separate the sheets, then reload
the paper.
❏ If too many copies of a document are being printed, check the
Copies setting on the printer software’s Page Layout menu
(Windows) or in the Print dialog box (Macintosh) and in your
application.
& See “Copies” on page 145 (Windows)
& See “Copies” on page 176 (Macintosh)
& See “Copies & Pages” on page 160 (Mac OS X)
The paper jams
If the paper jams when you are printing from the sheet feeder,
press the ) paper button to eject the jammed paper. If the error
does not clear, follow the steps below.
1. Turn off the printer.
2. If the output tray is closed, open the output tray extension and
slide out the output tray.