English ® Photo Printer No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Get to Know Your PictureMate LCD panel Power light On button Zoom button Cancel button Menu button Back button Memory card light 4-way scroll buttons OK button Print button Paper support Battery cover Memory card slot cover Power cable Handle Cartridge compartment cover Output tray 2 EXT/IF (USB) port USB port for computer
English Contents Safety Instructions Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . .6 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . .13 Printing Photos Searching by Date . . . . . . . . . . . . . . . . . . Printing an Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Photo With a Frame . . . . . . . . . . . . . . . . . . . . . Printing Camera-Selected DPOF Photos . . . . . . . . . . . . .
Printing From a Bluetooth Device . . . . . . . . . . . . . . . . . . . 44 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Replacing the Photo Cartridge Troubleshooting Checking the Photo Cartridge Status (Ink Level) . . . . . . 50 Replacing the Photo Cartridge. . . . . . . . . . . . . . . . . . . . . . 50 Taking PictureMate With You Setting PictureMate Preferences Error/Warning Messages .
English Index 5
Safety Instructions Important Safety Instructions Read all of the instructions in this section before using your printer. Also, be sure to follow all warnings and instructions marked on the printer. When choosing a place for the printer ❏ Leave enough space in front of the printer for the paper to be fully ejected. ❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer and the AC adapter away from direct sunlight, strong light, water, or heat sources.
❏ Use only the type of power source indicated on the AC adapter's label, and always supply power directly from a standard domestic electrical outlet with the AC power cord that meets the relevant local safety standards. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid using electrical outlets controlled by wall switches or automatic timers.
❏ ❏ Never disassemble, modify, or attempt to repair the AC adapter, power cord, printer, and options by yourself except as specifically explained in the printer's guides.
Important: The wires in the mains lead fitted to this appliance are coloured in accordance with following code: Blue - Neutral, Brown - Live ❏ Do not insert objects through the slots in the printer. ❏ Take care not to spill liquid on the printer and the AC adapter. ❏ Do not put your hand inside the printer or touch the photo cartridge during printing. ❏ Always turn the printer off using the On button. Do not unplug the printer or turn off the power to the outlet until the power light goes out.
When using LCD ❏ The LCD panel contains a few small bright or dark spots. These are normal and do not mean that the LCD monitor is damaged in any way. ❏ Only use a dry, soft cloth to clean the LCD panel. Do not use liquid or chemical cleansers. ❏ If the LCD panel on your printer's control panel is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water.
Do not expose the battery to water or high humidity. ❏ Do not solder wires or terminals directly to the battery. ❏ Do not drop, puncture, disassemble, mutilate, or short-circuit the battery. ❏ Do not touch battery terminals. ❏ ❏ Do not place the battery near or into fire or water. Keep the battery away from open flame if they leak or smell strange. ❏ Do not use the battery that is leaking or damaged in any way.
When disposing of the optional battery For users in the United States and Canada: This mark indicates that the battery will be recycled by RBRC. When you dispose of the battery, contact RBRC. Before disposing of the battery, make sure you discharge them completely. w Warning: ❏ Do not dispose of batteries as ordinary refuse. Instead, dispose of them in a collection or recycle box in accordance with local laws. ❏ Do not incinerate or dispose of the battery in fire.
After bringing a photo cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Store photo cartridges in a cool, dark place. ❏ The IC chip on the photo cartridge retains a variety of cartridge-related information, such as the amount of ink remaining, so that the cartridge may be removed and reinstalled freely.
Welcome! PictureMate™ is your easy-to-use, personal photo lab. Just insert a digital camera memory card and you’re ready to print brilliant, long-lasting photos. Because PictureMate is light and portable, you can print whenever and wherever you take pictures. Plus, your PictureMate photos are archival; generations from now your PictureMate prints will be as vibrant as they are today.
Printing with your PictureMate becomes even easier with these special features: Main Menu Crop From the PictureMate Main Menu, you can print all your photos or you can select just the ones you want. See “Basic Photo Printing” on page 21. You can crop photos right from PictureMate—no computer required. See “Cropping Your Photo” on page 32. If your camera supports DPOF (Digital Print Order Format), you can pre-select which photos to print DPOF while the memory card is still in your camera.
Supported Photo Formats Where to Find Information Unpacking and setting up Start Here JPEG See your Start Here to unpack, set up, and use your PictureMate. TIFF Make sure your photos meet these requirements for printing with your PictureMate: ❏ JPEG files or uncompressed TIFF files only ❏ Resolutions ranging from 80 × 80 to 4600 × 4600 pixels PictureMate recognizes and prints the first 999 photos on your memory card.
English Preparing to Print Before you can print, you need to load paper and insert your memory card in PictureMate. 1. Move the handle to the back and down. Then open the paper support and output tray. Open paper support Loading Paper Follow these steps to load PictureMate Photo Paper: c Caution: Do not load plain paper; this may damage PictureMate. Move handle to the back and down Open output tray Note: Keep the handle all the way down when printing, to allow paper to feed through.
2. Slide the top part of the paper support up gently until it clicks into place. Note: When you need more paper, order a PictureMate PicturePack. See “Consumable Products” on page 79 for more information. Paper Handling Instructions 3. Place your paper against the right edge, with the glossy side up. When storing printouts ❏ Do not touch the printed side or stack your printouts until the ink is dry. ❏ To avoid scratching the image, be sure not to rub the printed side of the paper.
English When storing unused paper Return any unused paper to the original package, and store it away from extreme temperatures, high humidity, and bright lights. Top: When displaying printouts ❏ When displaying your printouts indoors, Epson recommends placing your printouts in glass frames to preserve the colors in your image. ❏ Avoid displaying your printouts outdoors or in a place exposed to direct sunlight to prevent fading.
Push the card in carefully until it stops (it won’t go in all the way). Insert just one card at a time. Removing Your Memory Card When you are ready to remove a memory card, make sure the card light is not flashing, then pull the card straight out of the slot. c When it is in, the card light comes on. Card light 4. Close the memory card cover. Now you can choose photos and layouts for printing from the Main Menu. See “Basic Photo Printing” on page 21.
English Basic Photo Printing You can choose the photos you want to print from the main menu. Print All: print all the photos on your card. Print Index: print a thumbnail view of all the photos stored in your memory card. Print by Date: search photos by the date they were taken, and select the photos you want. Print Some: select several photos, and choose one or more copies for each. Print Range: print a sequence of photos on your card.
Make sure your memory card is inserted in PictureMate and the Main Menu is on the screen, then follow the steps below for the option you want. Printing Several Photos Printing All Photos 1. Press or 2. Press or 1. Press OK. or to choose Print Some, then press 2. Press print. or to view the photo you want to to highlight Print All, then press OK. to select the number of copies. Note: You can switch the view of photos by pressing 22 3. Press OK to confirm your print selections. 4.
Press or to choose the number of copies to print for that photo (up to 100). 4. Repeat steps 2 and 3 for additional photos. 5. Press OK to confirm your print selections. 6. Press Print to start printing. Follow the steps below to print a range (or sequence) of consecutive photos from your camera’s memory card. Selecting a range is convenient because you don’t have to choose each individual photo. 1. Press or to highlight Print Range, then press OK. Thumbnail images of the photos appear. 2.
3. Press or 4. Make sure that the photos you want to print are highlighted in blue, then press OK. 5. Press 6. Press OK to confirm your print selections. 7. Press Print to start printing. or to choose the last photo. to select the number of copies. Basic Photo Printing Printing Photos Searching by Date If you know the date the photos were taken, you can find and print them easily using this menu. 1. Press or press OK. 2. Press then . 3. Press OK.
Press or to select the photo you want. Note: You can switch the view of photos by pressing 5. Press or that photo. English 4. Printing an Index or to select the number of copies for 6. Repeat steps 4 and 5 for additional photos. 7. Press OK to confirm your print selections. 8. Press Print to start printing. or to highlight Print Index, then press 1. Press OK. 2. Press OK to confirm your print selections. 3. Press Print to start printing.
You can make your photo more fun by printing it with a frame! As well as the preset frames, you can add frames from the memory card by using PIF DESIGNER and EPSON PRINT Image Framer Tool software. For details on installing the software, see “Installing the Printer Software” on page 62. For details on using the software see the online User’s Guide. 3.
Press Print to start printing. 2. When this message appears, press OK. 3. Press Print to start printing. English 6. Printing Camera-Selected DPOF Photos If your camera supports DPOF (Digital Print Order Format), you can use it to pre-select which photos and how many copies you want to print. See your camera’s manual to choose photos for printing with DPOF, then insert your memory card in PictureMate. PictureMate automatically reads your pre-selected photos. 1.
Doing More With Your Photos By pressing Menu during the print settings, you can modify your prints, as follows: 2. Press or to highlight Layout, then press to open the menu. ❏ Print photos in various layouts 3. ❏ Press or to highlight the layout setting you want for your photo(s), then press OK.
4. If you do not need to change any other settings, press OK to close the menu. 5. Press OK to confirm your print selections. 6. Press Print to start printing. Adjusting the amount of image enlarged during borderless printing When Borderless is selected the image is enlarged automatically to eliminate the borders. This may cut off part of your image. The following steps explain how to control the amount of the image that is enlarged. 1. On the Main Menu or after selecting photos, press Menu. 2.
2. 3. 30 To print the date, press or to highlight Date, then press to open the menu. Press or 4. Press OK. 5. To print the time, press or to highlight Time, then press to open the menu. 6. Press to choose a setting: or to choose a setting: ❏ None (default, turns off the date stamp) ❏ mmm.dd.yyyy (Sep.01.2004) ❏ None (default, turns off the time stamp) ❏ dd.mmm.yyyy (01.Sep.2004) ❏ 12-hour (03:00 for 3 pm) ❏ yyyy.mm.dd (2004.09.
Press OK. 8. If you do not need to change any other settings, press OK to close the menu. 9. Press OK to confirm your print selections. English 7. 2. Press press or to highlight Color Effect, then to open the menu. 3. Press OK. or 4. If you do not need to change any other settings, press OK to close the menu. 5. Press OK to confirm your print selections. 6. Press Print to start printing. 10. Press Print to start printing.
❏ Cropping Your Photo You can print just part of a photo, cropping out the area that you don’t want. You can choose only one photo to crop at a time. 1. Choose the photo you want to crop with the Print Some or Print by Date option. See “Printing Several Photos” on page 22 or “Printing Photos Searching by Date” on page 24. 2. Press to crop a photo. You will see a frame around the cropped area. 3. 32 Use the following procedures to set the area you want to crop.
PictureMate lets you correct the color and improve the image quality of your photos without using a computer. Three basic types of adjustments are available: ❏ Automatic adjustments If your camera supports PRINT Image Matching or Exif Print, you can use the printer’s P.I.M. or Exif Print setting to automatically adjust your photos for the best results.
Automatically Fixing Your Photos 1. After selecting the photo(s) and number of copies, press Menu. 2. Press press 3. Press ❏ 34 or to highlight Auto Correct, then to open the menu. or to choose one of the options. P.I.M. - PictureMate chooses this setting automatically if it detects P.I.M. information that your camera saved in your digital files. This information helps ensure an accurate image reproduction.
English Manually Fixing Your Photos Enhancing Small Photos 1. After selecting the photo(s) and number of copies, press Menu. 1. After selecting the photos and the number of copies, press Menu. 2. Press or to highlight Fix Photo, then press to open the menu. 2. Press or to select Small Image, then press to open the menu. 3. Select Brightness, Saturation, or Sharpness, then press . 3. Press 4. 4. Adjust the settings as necessary, then press OK twice.
Printing a Photo With a Frame Specified by Camera If you want to print a photo with a frame you previously specified by EPSON camera, follow the steps below. or to select Play 1. On the Main Menu, press Slide Show and press OK. 2. PictureMate shows the photos in the memory card in sequence. 1. On the Main Menu, or after selecting photos, press Menu. ❏ Press OK to pause the slide show. Press OK again to resume the slide show. 2. Press or to select Setup, then press open the menu.
English Saving Your Photos to an External Device You can save photo files on your memory card to a computer when you connect it to PictureMate with a USB cable. You can also save photos to an external device that you connect directly to PictureMate. 1. Make sure PictureMate is on. 2. Insert your memory card into PictureMate. 3. If you are using a CD-R/RW drive or Zip drive, plug it into an electrical outlet if required. 4.
❏ For a CD-R/RW or Zip drive, connect its USB cable to the EXT/IF port on the back of PictureMate. Then insert a CD-R or Zip disk in the drive. Note: ❏ If you see the message “Insufficient space on the external device. Backup cannot be performed” press Cancel and insert a new CD-R or Zip disk, or connect a flash memory drive with more free space. ❏ ❏ 38 For a flash memory drive, plug it into the EXT/IF port on the back of PictureMate.
Confirm the following message, then press OK. 9. Press OK to start saving your photos. c English 8. Caution Do not remove the drive or memory card while the photos are being saved, or you may lose photos on your card or drive. If you need to stop the backup, press Cancel. You can save photos multiple times to the same disk or drive until it is full. Each time you save photos on the same disk or drive, they are saved in a new folder. The first folder is named 001, the second folder is named 002, etc.
Printing From an External Device PictureMate can print stored photos on a computer or on another device such as an external hard drive, a Bluetooth-enabled device, or a digital camera. Printing From an External Drive If you saved your photos to a CD, Zip disk, or flash memory (thumb) drive, you can connect the drive to the back of PictureMate and print just like you do when you insert a memory card. You can also print photos from a CD that you get from a photo processing lab.
5. For a CD or Zip drive, insert a CD or Zip disk with photos into the drive. If you used PictureMate to save photos on the same CD-R, Zip disk, or flash memory drive more than once, it will have multiple folders. You see this message: Press or to choose the folder where your photos are stored, then press OK. The most recently saved folder has the largest number.
6. PictureMate counts the photos on your drive, then shows the following screen: 2. If you see this screen, print your photos from the Main Menu (see “Basic Photo Printing” on page 21). Printing From a PictBridge-Enabled Camera You can connect your PictBridge- or USB DP-enabled digital camera to the back of PictureMate and use the camera to control printing. (See your camera manual to see if it supports the PictBridge standard or USB DP.) 1. 42 Make sure PictureMate is on.
English 9. Connect your camera’s USB cable to your camera and the EXT/IF port on the back of PictureMate. 10. Use the digital camera to select the photo you want to print. Be sure to make the desired print settings on the digital camera because the digital camera settings generally take precedence over the print settings of PictureMate. See your digital camera's documentation for information on more detailed settings. 11. Print from the digital camera.
Printing From a Bluetooth Device About the Bluetooth Photo Print Adapter The optional Bluetooth Photo Print Adapter is a wireless communication module used to print from digital cameras and other devices with Bluetooth wireless technology without cables when connected to the printer. Note: ❏ While this product complies with the Bluetooth Specification, it is not guaranteed to work with all devices enabled with Bluetooth wireless technology.
Connecting 1. The Adapter’s light comes on for one second. If the LED does not turn on, disconnect the Adapter from the printer, then reconnect it. Disconnecting Insert the Adapter connector into the EXT/IF port as shown below. c 2. Remove the Adapter’s connector from the EXT/IF port as shown below. Caution: Do not connect this product while the printer is operating. Doing so may cause the printer to malfunction.
c Caution: ❏ Do not remove this product while communicating with another device. Connectivity Mode ❏ Do not disconnect this product while the printer is operating. Doing so may cause the printer to malfunction. Public This mode allows devices enabled with Bluetooth to freely discover the printer and print. Private This mode prevents unknown devices from discovering the printer. To print in Private mode, first search for the printer once in Public mode.
Set at the factory (Example) 11-11-11-11-1 1-11 5. Displays the unique Bluetooth Device Address of the printer. Change the settings of each item. See “Outline of settings” on page 46 for information about Bluetooth settings. Making settings 1. Connect the Bluetooth Photo Print Adapter to your printer. & See “Connecting and Disconnecting the Bluetooth Photo Print Adapter” on page 45 c Caution: Be sure that the printer is not operating before connecting this product.
1. 2. 3. 48 Press . or Press or then press to select PIN Code Set, then press to select a number for the first digit, or to change the digit. Select numbers for the second through fourth digits in the same manner, then press OK to activate the Passkey. Printing 1. Make sure the Bluetooth Photo Print Adapter is connected to PictureMate and Bluetooth settings have been made.
Press or press OK. 7. Press OK twice to return to the Menu option. Change the Color Effect, Auto Correct, Date, Time, Fix Photo, and Small Image settings if necessary. 8. Print the data from your Bluetooth enabled device. English 6. to select the desired option, then Note: The settings available may vary among Bluetooth wireless-capable devices. For more information, refer to your device’s documentation.
Replacing the Photo Cartridge Checking the Photo Cartridge Status (Ink Level) 4. You see a screen showing the approximate ink level in your photo cartridge. Press OK to close the screen. You can check the approximate ink level in your photo cartridge at any time. 1. On the Main Menu or during print settings, press Menu. 2. Press press or to highlight Maintenance, then . Replacing the Photo Cartridge 3. 50 Press .
Warning: c Caution: Keep photo cartridges out of the reach of children. Do not allow children to drink from or otherwise handle the cartridges. ❏ Epson recommends the use of genuine Epson photo cartridges. Epson warranties do not cover damage to your printer caused by the use of ink cartridges not manufactured by Epson.
4. Move the handle to the cartridge replacement position. 5. Open the cartridge compartment cover on the back of the printer. 6. Set the cartridge lock lever in the Release position by sliding the lever to the right, then down and to the left. The photo cartridge will be ejected about halfway out of the holder. Pull the cartridge out of the printer and dispose of it properly. Note: ❏ Do not take the used cartridge apart or try to refill it.
For best results, shake the new photo cartridge four or five times before opening the package. ❏ If you remove the photo cartridge for later use, be sure to protect the ink supply ports from dirt and dust; store it in the same environment as the printer. Note that there is a valve in the ink supply ports, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply ports or surrounding area. 8.
9. 54 Place the cartridge properly into the cartridge holder, then push it in until you feel resistance and hear the cartridge faintly click into place. Replacing the Photo Cartridge Note: After installing the cartridge, make sure the sides of the cartridge are even. If either side of the cartridge sticks out, push the side of the cartridge until it clicks.
English 10. Set the lever to the Lock position by sliding it in the direction shown. 11. Close the cartridge compartment cover. Note: If you cannot close the cartridge compartment cover, the photo cartridge is not installed correctly. Go back to the Step 5 and eject the photo cartridge. Then install the photo cartridge again.
Taking PictureMate With You PictureMate’s handle makes it easy to carry short distances. If your PictureMate is going to travel a longer distance, you should pack it carefully to protect it from getting damaged. c 56 5. Close the LCD panel. 6. Disconnect the power cord and any connected USB cable from the back of PictureMate. Caution: Keep PictureMate out of the sun and don’t leave it in your car or other location where it can get too hot. 1. If PictureMate is on, turn it off. 2.
English 7. Pack PictureMate along with its power cord and AC adapter in the box that PictureMate came. c Caution: Make sure the photo cartridge is installed before transporting. Don’t place PictureMate on its side or upside down, or ink may leak. Note: If your prints don’t look as good after PictureMate has been moved, try aligning the print head. See “Aligning the Print Head” on page 67.
Setting PictureMate Preferences You can change these settings (preferences) on PictureMate: ❏ ❏ ❏ 58 Changing the View of Photos on the LCD Screen & See “Changing the View of Photos on the LCD Screen” on page 58 Setting the After Printing Confirmation & See “Setting the After Print Confirmation” on page 59 Adjusting the LCD Screen Contrast & See “Adjusting the LCD Screen Contrast” on page 60 ❏ Selecting the language on the LCD screen & See “Selecting the Language on the LCD Screen” on page 60 ❏ Chan
Displays nine photos without information at a time. 1. On the Main Menu, or after selecting photos, press Menu. 2. Press or to select Setup, and press open the menu. 3. Press or to select Keep Settings After Printing, then press . 4. Press or press OK. Follow the steps below to change the setting. 1. On the Main Menu, press Menu. 2. Press or to select Setup, then press open the menu. 3. Press press 4.
❏ When the memory card is removed. ❏ When PictureMate is turned off. 4. or to adjust the contrast, then press Selecting the Language on the LCD Screen Adjusting the LCD Screen Contrast 60 Press OK. If the LCD screen is difficult to read, you can adjust the contrast. You can change the language displayed on the LCD panel. Follow the steps below to change the settings. 1. On the Main Menu, or after selecting photos, press Menu. 1. On the Main Menu, or after selecting photos, press Menu. 2.
English Changing the Default Settings Resetting All Print Settings You can change the printer’s default settings to your own personal preferences. You can reset the PictureMate preferences to the original, default settings. You can change the following default settings. 1. On the Main Menu, press Menu. ❏ Color Effect ❏ Date 2. ❏ Time ❏ Top screen Press or to select Setup, then press open the menu. ❏ Layout 3. Press or to select Restore Factory Defaults, then press . 4.
Using PictureMate With a Computer When you connect PictureMate to a computer with a USB cable, you can print photos that are stored on your computer, or save photo files from your memory card to a computer. See the following procedure to install the printer software, and see the online User's Guide for details on using PictureMate with a computer. Installing the Printer Software 62 1. Press On to turn off PictureMate. 2. Connect PictureMate and computer with a USB cable.
English Note: If the installer dialog box does not appear, double-click the CD-ROM icon. For Mac OS 9 1. Double-click the Mac OS 9 icon. 2. Click the button beside the User’s Guide, then follow the on-screen instructions to install the User’s Guide. For Mac OS X Double-click the Mac OS X icon, then click Easy Install. Follow the on-screen instructions.
3. Click the button beside the Printer Driver, then follow the on-screen instructions to install the printer driver. 4. Turn on PictureMate. 5. From the Apple menu, select Chooser. Using PictureMate With a Computer 6. Select the PictureMate 500 icon, then select the printer port.
English Maintaining PictureMate Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. Note: You cannot clean the print head if the message “ink out” is displayed or the ink icon is displayed to show ink out or ink low on the LCD panel. Replace the photo cartridge first. Follow the steps below to check the print head nozzles using the control panel buttons. 1.
The printer will print a nozzle check pattern. Below are sample printouts. If your print quality is not as good as it used to be, if your photos are light or faint, or you are missing colors in your prints, your print head nozzles may be clogged. Okay Needs Cleaning The above sample may be shown in black and white, but the actual test prints in color (Cyan, Magenta, Yellow, Black, Red and Blue).
Press . 4. Press press 5. or to select Maintenance, then press or to select Clean Print Head, then . 7. Check the pattern to see if there are any gaps in the lines. Okay Confirm the messages on the LCD panel, then press OK to start head cleaning. Needs Cleaning Cleaning takes several seconds, during which the message Print head cleaning is in progress. Please wait. appears on the screen. 6. When cleaning is complete, you see a message asking if you want to print a nozzle check pattern.
2. Load a sheet of photo paper. See “Loading Paper” on page 17. 3. On the Main Menu, or after selecting photos, press Menu. 4. Press press or to highlight Maintenance, then . 5. Press press or . to highlight Align Print Head, then 6. Confirm the messages on the LCD panel, then press Print to start head alignment. Maintaining PictureMate 7. The following alignment sheet is printed. 8.
English 9. Press or to highlight the number for the best pattern (1 to 9) in set #1, then press . 10. Press or to highlight the number for the best pattern (1 to 9) in set #2, then press OK. 11. Press OK to exit the alignment screen. The Maintenance Menu appears on the screen.
Cleaning the Printer To keep your printer operating at its best, clean it thoroughly several times a year as follows. 70 c Caution: ❏ Never use alcohol or thinner to clean the printer, as these chemicals can damage the components as well as the case. 1. Turn off the printer and unplug the printer's power cord. ❏ Be careful not to get water on the printer mechanism or electronic components. 2. Remove any paper from the paper feeder. ❏ Do not use a hard or abrasive brush. 3.
English Troubleshooting The solutions herein are for problems when printing directly from a memory card. Error/Warning Messages You can identify many common printer problems using the display on your printer’s LCD panel. Error Display Solution Ink out. (T557) Replace the photo cartridge shown, with new one. The genuine EPSON photo cartridge (T557) is recommended for replacement. The internal pad that absorbs ink during head cleaning has become saturated.
The battery temperature is abnormal. Turn the power off, then wait until the battery temperature decreases. Turn the printer off, and wait until the battery temperature decreases. The battery is defective. Change the battery. Replace the battery with a new one. External device is not connected or media is not inserted. Backup terminated. Connect an external device or insert media. Insufficient space on the external device. Backup cannot be performed. Use an external device with sufficient space.
Cannot recognize the device. Connect on external storage device that is compatible with the printer. Printer temperature error*3 Temperature inside the printer is too high. Print quality may decline. If you use the printer in places subject to direct sunlight, heat sources, or high temperature such as in the car, move the printer to the shade or a cool place. When the temperature inside the printer decreases, the error is canceled. To resolve this problem, see your printer's documentation.
c Caution: If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer. Power light came on and then went out If you are using the optional battery, it may be empty, or it may not be installed all the way into the compartment. See “Charging the battery” on page 81 for instructions on charging the battery. See “Installing the battery” on page 80 for instructions on installing the battery.
❏ ❏ Make sure you are using a compatible memory card. See “Inserting Your Memory Card” on page 19. Make sure only one card is inserted at a time. PictureMate does not read from multiple cards at once. ❏ Photos must be in JPEG or Uncompressed TIFF format and taken with a DCF-compliant camera. ❏ PictureMate can recognize and print the first 999 photos on your memory card. ❏ The photo cartridge may need replacing. To replace the cartridge, see “Replacing the Photo Cartridge” on page 50.
❏ ❏ 76 The photo cartridge may be old or low on ink. To replace the photo cartridge, see “Replacing the Photo Cartridge” on page 50. Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the glossy side up. Problems With Paper Feeding Paper doesn’t eject fully or is wrinkled. If it’s wrinkled when it ejects, the paper may be damp or too thin. Colors in your photo are wrong or missing. Paper doesn’t feed correctly or jams in the printer.
Load paper glossy side up. Load up to a maximum of 20 sheets. Place the paper against the right edge and slide the edge guide against it, but not so tight that paper can’t move. ❏ Don’t load plain paper; this may damage PictureMate. ❏ Make sure you are using available paper for this printer (see “Consumable Products” on page 79). Store paper flat to help prevent curling. ❏ Make sure the photo is not cropped. See “Cropping Your Photo” on page 32.
Customer Support Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. Check your Pan-European Warranty Document for information on how to contact EPSON Customer support.
English Options and Consumable Products Options Bluetooth Photo Print Adapter Bluetooth unit C824✽✽✽ Note: The asterisk is a substitute for the last digit of the product number, which varies by location. & See “Printing From a Bluetooth Device” on page 44 Lithium Ion Battery For details on using the optional battery, see “Using the Optional Battery” on page 80. Consumable Products The following photo cartridge and Epson special media are available for your printer.
❏ Please check your local EPSON customer support website where to buy or visit your local dealer. & See “Contacting Customer Support” on page 78 1. Make sure that PictureMate is turned off. 2. Unplug the AC adapter from the printer. 3. Open the battery cover. 4. Insert the battery into the compartment in the direction shown below until it is fixed in place. Using the Optional Battery Note: ❏ Install the battery after installing the first photo cartridge and after ink charging is finished.
lock 5. Close the battery cover. Removing the battery 1. Make sure that PictureMate is turned off. 2. Open the battery cover. 3. Move down the battery latch and pull out it. 4. Close the battery cover. English Note: Push the battery all the way into the compartment so that it locks into place as shown below. Charging the battery After installing the battery, charge the battery using the AC adapter. 1. Make sure that the battery is installed. 2.
When PictureMate is on during charging, icon blinks on the LCD panel. When the battery is fully charged, icon appears. Note: The battery may not be charged correctly if the temperature of the operation is not guaranteed. Checking the battery status Battery performance Charging Time Approx. 2.5 hours at maximum Continuous Print Time Approx. 90 minutes Number of Prints Approx. 50 sheets (4 × 6 in.) * * When printing from a Memory Stick with a fully charged, fresh battery, at room temperature.
English Printer Specifications Printer Specifications Electrical Rating Printer Dimensions Printer Storage Width: 256 mm (10.0 inches) Depth: 154 mm (6.1 inches) Height: 167 mm (6.6 inches) Printing Width: 256 mm (10.0 inches) Depth: 305 mm (12.0 inches) Height: 167 mm (6.6 inches) Printable area Border printing: 3 mm margin for all sides of paper Borderless printing: 0 mm margin Paper tray capacity 20 sheets Weight 2.8 kg (6.
Environmental Printer Operated by AC Adapter Power consumption using AC adapter When not charging an optional battery When charging an optional battery AC 100120V Input AC 220240 V Input AC 100120 V Input AC 220240 V Input Continuous printing Approx. 13 W Approx. 14 W Approx. 30 W Approx. 30 W Sleep mode Approx. 5.0 W Approx. 5.5 W Approx. 27 W Approx. 28 W Standby mode Approx. 0.7 W Approx. 1.0 W Approx. 26 W Approx. 27 W 0.4 A 0.2 A 0.7 A 0.
Card Slots CF Type II card slot Compatible memory cards English Built-in card slots CompactFlash SmartMedia* Compatible with “CF+ and CompactFlash Specification 1.4” Memory Stick SmartMedia card slot Compatible with “SmartMedia Standard 2003” Memory Stick Duo** Memory Stick/ MemoryStick PRO card slot Compatible with “Memory Stick Standard version 1.
Photo Cartridge PictureMate Photo Cartridge (T557) Standards and Approvals Printer Color Black. Cyan, Magenta, Yellow, Red and Blue U.S. model: Cartridge life Within 6 months of opening the package, at 25°C [77°F] Safety UL60950-1 CSA No. 60950-1 Temperature Storage: -20 to 40°C (-4 to 104°F) EMC FCC Part 15 Subpart B Class B CSA C108.8 Class B 1 month at 40°C (104°F) Freezing:* -11°C (12.2°F) * Ink thaws and is usable after approximately 3 hours at 25°C (77°F).
English AC Adapter U.S. model: Safety UL 60950-1 CSA C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CSA C108.8 Class B European model: Safety Low Voltage Directive 72/23/EEC EN60950-1 EMC EMC Directive 89/336/EEC EN55024 EN61000-3-2 EN61000-3-3 Australian model: Safety AS/NZS 60950.
Index A Adjustment photo, 33 to 35 After printing, 59 Aligning print head, 67 to 69 All photos printing, 22 Auto Correct photo, 34 B Backup photos, 37 to 39 Battery buying, 79 using, 80 to 82 Black and white printing, 31 Blank pages, 77 Bluetooth, 44, 79 Photo Print adapter, 15 Blurry prints, 75 Borderless photos, 28 to 29 Borders, 28 to 29, 77 C Camera printing from, 42 selected photos (DPOF), 27 88 Index Cancel settings, 61 Care of PictureMate, 65 to 69 Carrying PictureMate, 56 Cartridge status, 50 C
English Layout, 28 to 29, 48, 77 LCD screen contrast, 60 messages, 71 O M P Image formats, 16 quality, 33 to 35, 75 to 76 Incorrect colors, 76 Index sheet, 28 Ink, see Photo cartridge Installing the software, 62 to 64 Maintenance, 65 to 69 Manuals, 16 Margins incorrect, 77 selecting, 28 to 29 Memory card adapter, 19 compatibility, 19, 85 inserting, 19 problems, 71, 75 removing, 20 types, 19, 85 Memory Stick, 19 Microdrive, 19 MiniSD card, 19 Missing colors, 76 MMC (MultiMediaCard), 19 J N Jams pape
Quality, 33 to 35, 75 to 76 Sepia, 31 Sequence of photos, 23 to 24 Settings PictureMate, 58 to 61 Setup problems, 74 Several photos printing, 22 to 23 Slide show, 36 Small Image, 35 Small Photo, 35 SmartMedia card, 19 Smears, 75 Some photos printing, 22 to 24 Stamp date and time, 29 to 31 Status photo cartridge, 50 R T Range of photos, 23 to 24 Removing memory card, 20 photo cartridge, 50 Replacing photo cartridge, 50, 50 to 55 Resetting, 61 Resolution, 16 Technical support, 78 Thumb drive printing fro