User's Manual

The printer’s page length
setting may not match the
size of the paper you are
using.
Check the “Page length for tractor”
setting using the printer’s
default-setting mode or the EPSON
Remote! utility. See “Using the
Default-Setting Mode” in Chapter 4,
or “Using the EPSON Remote! printer
utility” in Chapter 2.
The printer does not eject your continuous paper properly.
Cause What to do
You may be trying to feed too
much paper backward.
If you are using normal continuous
paper, tear off the last printed page
and press the Load/Eject button to
feed the paper backward. If you are
using labels, tear off the paper
entering the printer, and then press
the LF/ FF button to feed the labels
forward.
Your paper may be too long
or too short.
Make sure the page length of your
paper is within the specified range.
See the continuous paper
specifications in Appendix A.
The paper size setting in your
application or the printer
driver may not match the size
of the paper you are using.
Check the paper size setting in your
application or the printer driver.
The printer’s page length
setting may not match the
size of the paper you are
using.
Check the “Page length for tractor”
setting using the printer’s
default-setting mode or the EPSON
Remote! utility. See “Using the
Default-Setting Mode” in Chapter 4,
or “Using the EPSON Remote! printer
utility” in Chapter 2.
Paper is jammed inside the
printer.
Clear the paper jam as described on
page 7-24.
7
Troubleshooting
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Troubleshooting
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