User’s Guide NPD4908-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks ® Intel is a registered trademark of Intel Corporation. ® PowerPC is a registered trademark of International Business Machines Corporation. Epson Scan software is based in part on the work of the Independent JPEG Group. libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User’s Guide Contents Contents Removing a CD/DVD. . . . . . . . . . . . . . . . . . . Inserting a Memory Card. . . . . . . . . . . . . . . . . . Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . Scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . Copyright and Trademarks Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2 Introduction Where to Find Information. . . . . . . . . . . . . . . . . Caution, Important and Note. . . . . . . . . . . . . . .
User’s Guide Contents Various Types of Scanning. . . . . . . . . . . . . . . . . Scanning a Magazine. . . . . . . . . . . . . . . . . . . . Scanning Multiple Documents to a PDF File ................................... Scanning a Photo. . . . . . . . . . . . . . . . . . . . . . Software Information. . . . . . . . . . . . . . . . . . . . . Starting Epson Scan Driver. . . . . . . . . . . . . . . Starting Other Scanning Software. . . . . . . . . . . 78 . 78 Maintaining Your Product and Software . 80 . 83 .
User’s Guide Contents Saving files to a storage device. . . . . . . . . . . . . 127 Increasing the Print Speed (For Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Error Indicators Troubleshooting for Scanning Error Messages on the Control Panel. . . . . . . . . . 129 Problems Indicated by Messages on the LCD screen or Status Light. . . . . . . . . . . . . . . . . . . . . 148 Problems When Starting a Scan. . . . . . . . . . . . . . 148 Using the button. . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions.
User’s Guide Introduction ❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate. ❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition. ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
User’s Guide Important Instructions ❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet. ❏ Do not press too hard on the scanner glass when placing the originals.
User’s Guide Important Instructions ❏ Condensation inside the panel due to abrupt changes in temperature or humidity may cause performance to deteriorate. Handling ink cartridges & “Replacing Ink Cartridges” on page 100 Restrictions on Copying Observe the following restrictions in order to ensure the responsible and legal use of the product.
User’s Guide Getting to Know Your Product Getting to Know Your Product Available features for your product Check what is available for your product. Print Copy Scan Ethernet Wi-Fi Epson Connect services Email Print Remote Print Driver Scan to Cloud iPrint* Other companies’ services AirPrint Google Cloud Print PictBridge USB LAN WLAN * Epson iPrint is an application for iOS and Android. Using Epson iPrint, you can wirelessly print and scan from your smartphone or tablet.
User’s Guide Getting to Know Your Product Product Parts Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. a. Rear paper feed slot cover b. Paper support c. Rear paper feed slot d. Edge guide e. CD/DVD tray a. Document cover b. Paper cassette 1 (upper cassette)*1 c. Paper cassette 2 (lower cassette)*1 d. Front cover*1 e.
User’s Guide Getting to Know Your Product a. Output tray* b. Paper cassette 1 c. Paper cassette 2 d. Front cover e. Edge guides * The output tray slides out automatically when printing starts. Close it manually if necessary. a. Document mat b. Scanner glass c. Memory card light d. Memory card slots e.
User’s Guide Getting to Know Your Product a. Scanner unit b. Print head / Ink cartridge holder a. AC inlet b. Rear cover c. LAN port d. USB port Notes regarding the control panel and the output tray The control panel raises and the output tray slides out automatically when printing starts. After printing, close the output tray and lower the control panel manually if necessary.
User’s Guide Getting to Know Your Product Guide to the Control Panel Note: Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same. Button and LCD Buttons Function a Turns the product on or off. b Displays the Home menu. c - LCD screen displays menus. & “Using the LCD screen” on page 18 d Scrolls the screen. e Press to display the CD/DVD label menu.
User’s Guide Getting to Know Your Product Using the LCD screen b c a a Displays the screen name. b Displays the status of the product. See the Help Mode for more information on the icons displayed on the LCD screen. Help > Icon List You can display related menus or information by tapping the icons. c You can scroll the screen by swiping the LCD screen while an arrow is displayed on the right-hand side of the screen. Try swiping a bit harder if the touchscreen is slow to respond.
User’s Guide Getting to Know Your Product Lights Lights Function On when the product is on. Flashes when the product is receiving data, printing/copying/scanning, replacing an ink cartridge, charging ink, or cleaning the print head. Flashes slowly when the product is in sleep mode.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper and Media Handling Media Type Size Loading capacity (sheets) Borderless printing*6 cassette 2 (lower cassette) cassette 1 (upper cassette) rear paper feed slot*5 A3 - - 1 - B4 - - 1 - Letter*2 up to 11 mm - 1 - A4*2 up to 11 mm - 1 - B5*2 up to 11 mm - 1 - A5*2 up to 11 mm - 1 - A6*3 up to 2 mm up to 2 mm 1 - Legal*4 1 - 1 - User defined 1 - 1 - #10 10 - 1 - DL 10 - 1 - C6 10 - 1 - Epson Bright White Ink Jet Paper A4*2
User’s Guide Paper and Media Handling Media Type Size Loading capacity (sheets) Borderless printing*6 cassette 2 (lower cassette) cassette 1 (upper cassette) rear paper feed slot*5 A3 - - 1 ✓ A4 20 - 1 ✓ 10 × 15 cm (4 × 6 in.) 20 20 1 ✓ A3 - - 1 ✓ A4 20 - 1 ✓ 10 × 15 cm (4 × 6 in.) 20 20 1 ✓ 13 × 18 cm (5 × 7 in.) 20 20 1 ✓ A4 20 - 1 ✓ 10 × 15 cm (4 × 6 in.) 20 20 1 ✓ 13 × 18 cm (5 × 7 in.
User’s Guide Paper and Media Handling For this paper LCD paper type Plain paper* Plain Paper Epson Bright White Ink Jet Paper* Plain Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem.
User’s Guide Paper and Media Handling Envelopes Envelope * These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.
User’s Guide Paper and Media Handling Note: If the cassette is too far inside the product, turn the product off and then back on again. C Slide the edge guides to the sides of the paper cassette. D Slide the edge guide to adjust to the paper size you will use. E Load paper toward the edge guide with printable side face-down, and check that the paper is not sticking out from the end of the cassette. Note: ❏ Fan and align the edges of the paper before loading.
User’s Guide Paper and Media Handling F Slide the edge guides to the edges of the paper. G Keep the cassette flat and insert it back into the product carefully and slowly. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Into the paper cassette 2 A Open the front cover. Note: If the output tray has been ejected, close it before pulling out the paper cassette.
User’s Guide Paper and Media Handling B Pull out the paper cassette. C Slide the edge guides to the sides of the paper cassette. Note: When using Legal-size paper, remove the CD/DVD tray, and then extend cassette 2 as shown in the illustration. D Slide the edge guide to adjust to the paper size you will use. Note: If you are loading envelopes, skip this step.
User’s Guide Paper and Media Handling E Load paper toward the edge guide with printable side face-down, and check that the paper is not sticking out from the end of the cassette. Note: ❏ Fan and align the edges of the paper before loading. ❏ arrow mark inside the edge guide. For For plain paper, do not load paper above the line just under the Epson special media, make sure the number of sheets is less than the limit specified for the media.
User’s Guide Paper and Media Handling Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 11 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time. & “Selecting Paper” on page 20 F ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading.
User’s Guide Paper and Media Handling Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Into the rear paper feed slot Note: Even though you can print on paper with a thickness of 0.05 to 0.6 mm, some hard paper may not be fed correctly even if the thickness is within this range. A Send your print job to the product (from your computer, or by using the control panel).
User’s Guide Paper and Media Handling D Slide the edge guide. E Insert a single sheet of paper (up to A3 size) in the center of the rear paper feed slot with the printable side face-up until you hear a beep.
User’s Guide Paper and Media Handling Note: ❏ Insert the paper so that the leading edge is approximately 5 cm from the groove in the edge guides. ❏ Do not insert the paper at an angle. If paper is inserted at an angle, it could cause a paper jam or leave wrinkles in your printouts. ❏ When Button Press is set to Off, the printer does not beep when you insert paper. To change the settings, follow the instructions below.
User’s Guide Paper and Media Handling Note: ❏ Do not use an envelope that is curled or folded. F ❏ Flatten the envelope and the flaps before loading. ❏ Flatten the leading edge of the envelope before loading. ❏ Avoid using an envelope that is too thin, as it may curl during printing. Press x. Note: The paper or envelope ejects automatically after a certain period of time. Loading a CD/DVD c ❏Important: Do not insert the CD/DVD tray while the product is operating.
User’s Guide Paper and Media Handling Note: If the output tray has been ejected, close the tray and the front cover. C Remove the CD/DVD tray from the product. D Place a CD/DVD on the CD/DVD tray with the printable side face-up, and then insert the tray into the product. Make sure that the u marks on the tray and the d marks on the product match, so that the line on the tray aligns with the product. E Press OK on the LCD screen.
User’s Guide Paper and Media Handling Removing a CD/DVD A Remove the CD/DVD tray from the product, and then remove your CD/DVD from the tray. !Caution: Be careful not to scratch the surface of the CD/DVD when removing it. B Press OK on the LCD screen. C Lower the control panel. D Insert the CD/DVD tray back into the slot on the bottom of the product. Inserting a Memory Card You can print photos in a memory card or save a scanned data in a memory card. The following memory cards are supported.
User’s Guide Paper and Media Handling A Open the cover, and insert one card at a time. B Check the light stays on. = on, = flashing c ❏Important Do not try to force the card all the way into the slot. It should not be fully inserted. ❏ Do not remove the memory card while the light is flashing. The data in the memory card may be lost. Placing Originals Scanner glass A Open the document cover.
User’s Guide Paper and Media Handling B Place your original face-down on the scanner glass, and slide it to the front-right corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 151 & “Multiple documents are scanned into a single file” on page 152 C Close the cover gently.
User’s Guide Paper and Media Handling Note: You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger than 30 x 40 mm. Placing a book Place the first page, and then place the second page. You can print two pages of a book on a single side of one sheet of paper. Select A4, Book/2-up or Book/2-Sided as the layout and place the book. Note: Close the document cover to avoid direct light, such as fluorescent lights, when scanning.
User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. A Load paper in the cassette 2. & “Into the paper cassette” on page 24 Note: You can also load paper in the rear paper feed slot. & “Into the rear paper feed slot” on page 30 B Place original. & “Placing Originals” on page 36 C Enter Copy mode from the Home menu. D Press + or - to set the number of copies. E Set the color. F Press d to make the copy settings.
User’s Guide Copying A Load paper in the cassette 2. & “Into the paper cassette” on page 24 Note: You can also load paper in the rear paper feed slot. & “Into the rear paper feed slot” on page 30 B Place original. & “Placing Originals” on page 36 C Enter Copy mode from the Home menu. D Press + or - to set the number of copies. E Set the color. F Press d to make the copy settings. G Select 2-Sided Copying. H Select the type of 2-sided copying.
User’s Guide Copying A Load paper in the cassette 2. & “Into the paper cassette” on page 24 Note: You can also load paper in the rear paper feed slot. & “Into the rear paper feed slot” on page 30 B Place original. & “Placing Originals” on page 36 C Enter Copy mode from the Home menu. D Press d to make the copy settings. E Select Layout. F Select A4, 2-up Copy. G Press x to start copying. Copy Mode Menu List Refer to the section below for the Copy mode menu list.
User’s Guide Printing Printing Basic Operation from the Control Panel Printing photos A Load photo paper in the paper cassette. & “Into the paper cassette” on page 24 Note: ❏ If you want to print on an A3 size paper, use the rear paper feed slot. & “Into the rear paper feed slot” on page 30 ❏ B If you print photos larger than A4 size, Epson recommends the use of large-size Epson ink cartridges. These high-capacity cartridges reduce the probability of having to replace cartridges mid-print.
User’s Guide Printing Note See the following sections for more information on other printing functions available from the control panel. & “Print Photos Mode” on page 91 & “More Functions” on page 86 Printing photos from a digital camera Printing using a USB connection A Load photo paper in the paper cassette. & “Into the paper cassette” on page 24 B Remove a memory card. C Enter Setup mode from the Home menu. D Enter External Device Setup. Scroll down if necessary. E Select Print Settings.
User’s Guide Printing Note: ❏ Depending on the settings on this printer and the digital camera, some combinations of paper type, size, and layout may not be supported. ❏ Some of the settings on your digital camera may not be reflected in the output. Printing using a wireless connection You can print photos directly from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge capable (DPS over IP).
User’s Guide Printing Print photos mode menu list Refer to the section below for the Print Photos mode menu list. & “Print Photos Mode” on page 91 Basic Operation from Your Computer Printer driver and status monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition.
User’s Guide Printing From the desktop ❏ Windows 8: Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and Sound category. Right-click on the product, or press and hold the product, and select Printing preferences. ❏ Windows 7: Click the start button, select Devices and Printers. Then right-click the product and select Printing preferences.
User’s Guide Printing Basic Printing Note: ❏ The screen shots in this manual may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper” on page 24 ❏ Refer to the section below for the printable area. & “Printable area” on page 155 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print. B Access the printer settings.
User’s Guide Printing E Select the appropriate Type setting. & “Paper type settings from the printer driver” on page 23 Note: Print quality is automatically adjusted for the selected paper type setting. F Select Borderless if you want to print borderless photos. & “Selecting Paper” on page 20 If you want to control the amount of the image that extends beyond the edges of the paper, click the Page Layout tab, select Auto Expand as the Enlargement Method, and then adjust the Expansion slider.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 46 Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. G Select the appropriate Paper Source setting. H Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 23 I Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper. J Click Print to start printing.
User’s Guide Printing For Windows Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by the product. Using the progress meter When you start printing, the progress meter appears on your computer screen. Click the Cancel button to cancel printing. Using EPSON Status Monitor 3 A Access the EPSON Status Monitor 3. & “For Windows” on page 130 B Click the Print Queue button. The Windows Spooler appears.
User’s Guide Printing C Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the print job. Other Options Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.
User’s Guide Printing Starting Epson Easy Photo Print For Windows ❏ Double-click the Epson Easy Photo Print icon on the desktop. ❏ For Windows 8: Right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps, then select Easy Photo Print from Epson Software. For Windows 7 and Vista: Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print.
User’s Guide Printing ❏ Store the CD/DVD tray in the bottom slot of the product. A warped or damaged CD/DVD tray may stop the product from operating normally. ❏ If the tray is ejected or not fed correctly when you start a CD/DVD print job, make sure that you inserted the tray properly. & “Loading a CD/DVD” on page 33 ❏ If the tray is ejected when you start a CD/DVD print job, the product is not ready. Wait until you see a message on your computer screen asking you to insert the tray.
User’s Guide Printing ❏ For Windows 8: Right-click on the Start screen, or swipe from the bottom or top edge of the Start screen, select All apps, and then select Epson Print CD from Epson Software. For Windows 7 and Vista: Click the start button, point to All Programs, click Epson Software, and then click Print CD. For Windows XP: Click Start, point to All Programs, point to Epson Software, then click Print CD.
User’s Guide Printing 2-sided printing Use the printer driver to print on both sides of the paper. For Windows users: Four types of 2-sided printing are available: automatic standard, automatic folded booklet, manual standard and manual folded booklet. For Mac OS X users: Mac OS X supports automatic standard 2-sided printing only. 2-sided printing is only available for the following papers and sizes.
User’s Guide Printing Note for Windows: ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
User’s Guide Printing C Check the other settings and print. Note: If you are printing high-density data such as photos or graphs, we recommend adjusting Print Density and Increased Ink Drying Time settings manually. Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 45 B Select Multi-Page and then select the Pages per Sheet in the Page Layout tab. C Choose the desired number of pages and page order. D Check the other settings and print.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing C Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers).
User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category. B Windows 8, 7 and Vista: Select the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 8: Go to Step 4.
User’s Guide Scanning Scanning Let’s Try Scanning Starting a Scan Let’s scan a document to get used to the process. A Place your original on the scanner glass. & “Placing Originals” on page 36 B Start Epson Scan. ❏ Windows 8: Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. C Select Home Mode.
User’s Guide Scanning D Select Text/Line Art as the Document Type setting. E Click Preview. F Click Scan.
User’s Guide Scanning G Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. Tone Correction Provides a graphical interface for adjusting tone levels individually.
User’s Guide Scanning Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image. Descreening Removes rippled patterns (known as moiré) that can appear in subtly shaded image areas such as skin tones.
User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics. Color Enhance Enhance a certain color. You can select from red, blue, or green.
User’s Guide Scanning Note: If you want to scan your data to a memory card, insert a memory card first. & “Inserting a Memory Card” on page 35 A Place your original(s). & “Placing Originals” on page 36 B Enter Scan mode from the Home menu. C Select a scan menu item. D If you select Scan to Memory Card, you can make scanning settings. If you select Scan to PC, select your computer.
User’s Guide Scanning B Start Epson Scan. C Select Full Auto Mode from the Mode list. & “Starting Epson Scan Driver” on page 84 Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.
User’s Guide Scanning D Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved. Scanning in Home Mode Home Mode lets you customize some scanning settings and check the changes you have made in a preview image. This mode is useful for basic scanning of photos and graphics. Note: ❏ In Home Mode, you can only scan from the scanner glass.
User’s Guide Scanning B Start Epson Scan. & “Starting Epson Scan Driver” on page 84 C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview. & “Previewing and Adjusting the Scan Area” on page 76 G Adjust the exposure, brightness, and other image quality settings. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image. Note: See the Help for more details on Epson Scan. A Place your original(s).
User’s Guide Scanning C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the Document Source setting. F Select the size of your original as the Size setting. G Select an appropriate resolution for your original(s) as the Resolution setting. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users.
User’s Guide Scanning C Select Professional Mode from the Mode list. D Select the type of original(s) you are scanning as the Document Type setting. E Select the Document Source setting. F Select Photo or Document as the Auto Exposure Type setting.
User’s Guide Scanning G Select the Image Type setting. H Select an appropriate resolution for your original(s) as the Resolution setting. I Click Preview to preview your image(s). The Preview window opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 76 J Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size.
User’s Guide Scanning Creating a marquee A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area. Do one of the following to draw a marquee. ❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area. ❏ To draw the marquee automatically, click the auto locate icon.
User’s Guide Scanning Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee. ❏ If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area inside the last marquee you drew will be scanned.
User’s Guide Scanning E Click Scan. F Select PDF as the Type setting, and then click OK. Your scanned image is saved.
User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. & “Starting a Scan” on page 63 A Select Professional Mode from the Mode list. B Select the Document Source setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan.
User’s Guide Scanning E Click Scan. F Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. G Epson Scan starts scanning your document. H If you want to scan more pages, click Add page. Load the document and scan again, repeating as necessary for each page. If you have finished scanning, go to step 9.
User’s Guide Scanning I Click Edit page or Save File. Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this button when you are finished. The pages are saved in one PDF file.
User’s Guide Scanning Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. & “Starting a Scan” on page 63 A Select Home Mode from the Mode list. B Select Photograph as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan.
User’s Guide Scanning E Click Scan. F Select JPEG as the Type setting, and then click OK. Your scanned image is saved. Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with another TWAIN-compliant scanning program. How to start ❏ Windows 8: Select the Epson Scan icon on the desktop. Or, select Epson Scan from the Start screen.
User’s Guide Scanning Starting Other Scanning Software Note: Some scanning software may not be included in some countries. Epson Event Manager This lets you assign any of the product buttons to open a scanning program. You can also save frequently used scanning settings, which can really speed up your scanning projects. How to start ❏ Windows 8: Right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps > Epson Software > Event Manager.
User’s Guide More Functions More Functions More Functions provides you with many special menus that make printing easy and fun! For more details, select More Functions, select each menu, and then follow the instructions on the LCD screen. Menu Functions Copy/Restore Photos You can make faithful copies of your originals. If your original photo is faded, you can restore color to bring it back to life. Photo Layout Sheet You can print your photos on a memory card in various layouts.
User’s Guide More Functions Menu Functions Lined Papers You can print lined paper, graph paper, and music paper. Follow the on-screen instructions to print. Writing Papers You can print your own lined paper with a photo set as the background. Follow the on-screen instructions to print. Calendar You can print monthly or weekly calendars. For monthly calendars, you can specify the year and month. Follow the on-screen instructions to print.
User’s Guide More Functions Printing origami envelopes You can create original envelopes with or without pre-designed symbols or patterns as the background or as decoration. Two types of envelope are available. After printing, fold the paper following the instruction sheet that can be printed from the Origami Envelope Instruction menu. A Select More Functions. B Select Personal Stationery. C Select Origami. D Select Origami Envelope. E Select an icon.
User’s Guide More Functions Q Press x to start printing the origami envelope instruction sheet. R Use the origami envelope instruction sheet to make the folds for the origami envelope in the correct order. Note: Place the instruction sheet on top of your envelope and fold both sheets together. When finished, unfold them and remove the instruction sheet. After that, fold the envelope only, using the creases in the paper as a guide.
User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode. Note: Depending on the other settings selected in the mode, not all options or settings may be available.
User’s Guide Menu List of Control Panel Print Photos Mode Menu Setting and Options Browse Browse by Date Cancel Browse Select Photos Select All Photos Cancel Photo Selection Select Location Select Folder Print Settings Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 Wide, A4, 100x148mm, A3 Paper Type Prem.
User’s Guide Menu List of Control Panel Scan Mode Menu Setting item and Description Scan to Memory Card JPG, PDF Color, B&W Contrast -4 to +4 Scan Area A4, Auto Cropping, Max Area Document Text, Photograph Resolution 200dpi, 300dpi, 600dpi Document Orientation Portrait, Landscape Clear All Settings Scan to Cloud If you want to use the Scan to Cloud service, visit the Epson Connect portal site.
User’s Guide Menu List of Control Panel Menu Setting and Options Photo Layout Sheet 2-up, 4-up, 8-up, 20-up, Sticker 16-up, Upper 1/2, Lower 1/2, Photo ID, Jewel Upper, Jewel Index, P.I.F. Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 Wide, A4, A6, 100x148mm Paper Type Prem.
User’s Guide Menu List of Control Panel Menu Setting and Options Print on CD/DVD Print Layout CD/DVD 1-up, CD/DVD 4-up, CD/DVD Variety Automatic Layout, Place Photos Manually Browse Browse by Date, Cancel Browse Select Location Select Folder Photo Adjustments Enhance, Scene Detection, Fix Red-Eye*2, Brightness, Sharpness, Saturation Filter Off, Sepia, B&W Crop/Zoom Print on a CD/DVD, Test Print on A4 paper Personal Stationery Coloring Book Print Settings CD Density Lined Papers Wide Rule
User’s Guide Menu List of Control Panel Menu Description Disable Wi-Fi Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making the settings again. For details, see the online Network Guide. Wi-Fi Direct Routerless Setup For details on the setting items, see the online Network Guide. Setup Mode Menu Setting Item and Description Ink Levels - Checks the status of ink cartridges.
User’s Guide Menu List of Control Panel Menu Setting Item and Description Epson Connect Services Status You can check whether your printer is registered or connected to Epson Connect service. For instructions on use, visit the Epson Connect portal site. & “Using Epson Connect Service” on page 8 Email Address You can see your e-mail address registered in Epson Connect. Suspend/Resume Suspend/resume all Epson Connect services.
User’s Guide Menu List of Control Panel Menu Setting Item and Description Restore Default Settings Wi-Fi/Network Settings Initializes Wi-Fi/Network Settings to the factory default settings. All Except Wi-Fi/Network Settings Initializes all settings except for Wi-Fi/Network Settings to the factory default settings. All Settings Initializes all settings to the factory default settings. * This setting does not change your original image. It only affects your printout.
User’s Guide Menu List of Control Panel Quiet Mode Menu Settings Quiet Mode Off On 98
User’s Guide Ink Cartridge Information Ink Cartridge Information You can use the following ink cartridges with this product: XP-950 Elephant Black Cyan Magenta Yellow Light Cyan Light Magenta 24 24XL 24 24XL 24 24XL 24 24XL 24 24XL 24 24XL For Australia/New Zealand XP-950 Black Cyan Magenta Yellow Light Cyan Light Magenta 277 277XL 277 277XL 277 277XL 277 277XL 277 277XL 277 277XL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
User’s Guide Replacing Ink Cartridges ❏ Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge. ❏ This product uses ink cartridges equipped with an IC chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the product before it is expended, you can still use the cartridge after reinserting it back into the product.
User’s Guide Replacing Ink Cartridges Checking the Ink Cartridge Status For Windows Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen.
User’s Guide Replacing Ink Cartridges For Mac OS X Note: If an ink cartridge is running low, prepare a new ink cartridge. You can check the ink cartridge status using EPSON Status Monitor. Follow the steps below. A Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 46 B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened.
User’s Guide Replacing Ink Cartridges Note: The ink levels displayed are an approximate indication. Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
User’s Guide Replacing Ink Cartridges A When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer settings. & “Accessing the printer driver for Windows” on page 45 D Click the Main tab, and make suitable settings.
User’s Guide Replacing Ink Cartridges H Print your file. I EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.
User’s Guide Replacing Ink Cartridges C Select On for Permit temporary black printing. D Load plain paper or envelope. E Access the Print dialog box. & ““Accessing the printer driver for Mac OS X” on page 46 F Click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. G Select the product you are using as the Printer setting, and then make suitable settings. H Select Print Settings from the pop-up menu.
User’s Guide Replacing Ink Cartridges ❏ Click the No button to continue using the remaining black ink for the job you are printing. You will see the same window the next time you print a similar job, and again have the option to conserve black ink. ❏ Click Disable this feature to continue using the remaining black ink. Replacing an ink cartridge Note: Make sure that the CD/DVD tray is not inserted in the product and that the P light is on, but not flashing.
User’s Guide Replacing Ink Cartridges Important: c Do not touch the flat white cable connected to the ink cartridge holder. Note: ❏ If the ink cartridge holder does not move to the ink cartridge replacement position, close the scanner unit and follow the instruction below. Home > Setup > Maintenance > Ink Cartridge(s) Replacement ❏ C Do not move the ink cartridge holder by hand; otherwise, you may damage the product.
User’s Guide Replacing Ink Cartridges D Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. E Close the scanner unit. The ink cartridge holder returns to its home position. F Follow the on-screen instruction. Note: ❏ Put the cap back on to the removed cartridge’s ink supply port. Dispose of the used cartridge properly. ❏ The P light continues to flash while the product is charging ink. Do not turn off the product during ink charging.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette. C Enter Setup mode from the Home menu. D Select Maintenance. E Select Nozzle Check. F Press x to print the nozzle check pattern. Below are two sample nozzle check patterns.
User’s Guide Maintaining Your Product and Software c ❏Important: Do not open the scanner unit or turn off the product. during head cleaning. If the head cleaning is incomplete, you may not be able to print. ❏ Do not insert the CD/DVD tray until head cleaning is complete. Note: ❏ Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink. ❏ To maintain print quality, we recommend printing a few pages on a regular basis.
User’s Guide Maintaining Your Product and Software D Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Enter Setup mode from the Home menu. C Select Maintenance. D Select Head Cleaning. E Press x to clean the print head.
User’s Guide Maintaining Your Product and Software Using the Print Head Alignment utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility. A Make sure that no warnings or errors are displayed on the LCD screen, the CD/DVD tray is removed, and the output tray is ejected. B Make sure A4-size paper is loaded in the cassette 2. C Access the Epson Printer Utility 4.
User’s Guide Maintaining Your Product and Software I Repeat step 8 for the other groups (#2 to #4). J Finish aligning the print head. Saving Power The product enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Follow the steps below to adjust the time.
User’s Guide Maintaining Your Product and Software Using the control panel A Enter Setup mode from the Home menu. B Select Printer Setup. C Select Power Off Timer. D Select Off, 30 minutes, 1h, 2h, 4h, 8h, or 12h. E Select Sleep Timer. F Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes. Quieter Printer Operations You can make printer operations quiet without changing the print quality. However, printing speed might be reduced. For Windows A Access the printer settings.
User’s Guide Maintaining Your Product and Software Using the control panel A Enter Quiet Mode from the Home menu. B Select On or Off. Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product. Enter the product’s IP address in the address bar of the Web browser and search for the product.
User’s Guide Maintaining Your Product and Software When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you want. The web page also allows you to check the product’s status and update the product’s firmware. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions. Important: c Never use alcohol or thinner to clean the product.
User’s Guide Maintaining Your Product and Software ❏ Do not press the surface of the scanner glass with any force. ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure. !Caution: Be careful not to touch the parts inside the product.
User’s Guide Maintaining Your Product and Software A Plug in the product and turn it on. Wait until the ink cartridge holder returns to the home position. B Secure the ink cartridge holder to the case with tape as shown, then close the scanner unit slowly. C Turn off the product and unplug its power cord. D Disconnect all other cables from the product. E Remove all paper from the rear paper feed slot. F Close the rear paper feed slot cover, and output tray. Then lower the control panel to store.
User’s Guide Maintaining Your Product and Software Important: c When storing this product in a box, place it so that the control panel does not get damaged. Note: ❏ Keep the product level during transport. ❏ Be sure to remove the protective materials from the product before using it again. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software.
User’s Guide Maintaining Your Product and Software For Mac OS X A Double-click Macintosh HD. B Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5). Then locate your product in the Printers list box.
User’s Guide Maintaining Your Product and Software Windows XP: Click Start and select Control Panel. D Do one of the following. Windows 8, 7 and Vista: Select Uninstall a program from the Programs category. Windows XP: Double-click the Add or Remove Programs icon. E Select the software you want to uninstall such as your product’s driver and the application from the list displayed. F Do one of the following. Windows 8 and 7: Select Uninstall/Change or Uninstall.
User’s Guide Maintaining Your Product and Software C Select the check boxes for the software you want to uninstall, such as the printer driver and the application, from the list displayed. D Click Uninstall. E Follow the on-screen instructions. If you cannot find the software you want to uninstall in the Uninstaller window, double-click the Applications folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device You can use the product’s memory card slots or external USB port to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device.
User’s Guide Transferring Data Using an External Storage Device C Double-click the removable disk icon, then select the folder in which your files are saved. Note: If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP. D Select the files you want to copy and drag them to a folder on your computer’s hard drive.
User’s Guide Transferring Data Using an External Storage Device D Select the folder on your computer’s hard drive that contains the files you want to copy. Then select the files and drag them to the folder on your storage device. Important: c For Mac OS X users When you remove the storage device, always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on it.
User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. Error Messages Solutions Paper jam & See “Paper Jams” on page 133 Paper out & See “Loading Paper” on page 24 Photos not recognized. Place the photos correctly on the scanner glass. & See “Scanner glass” on page 36 Ink cartridge(s) are low. Print job may not print completely.
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing/Copying When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
User’s Guide Troubleshooting for Printing/Copying B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update. When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure.
User’s Guide Troubleshooting for Printing/Copying Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. Note: ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver. ❏ After you have removed the jammed paper, press the button indicated in the LCD screen. Removing jammed paper from the rear cover A Pull out the rear cover and carefully remove the jammed paper. B Carefully remove the jammed paper.
User’s Guide Troubleshooting for Printing/Copying D Close the rear cover and the rear paper feed slot cover. E Reattach the rear cover. Removing jammed paper from inside the product A Carefully remove the jammed paper. B Open the scanner unit. Then remove all of the paper inside, including any torn pieces. Important: c Do not touch the flat white cable connected to the ink cartridge holder.
User’s Guide Troubleshooting for Printing/Copying C Close the scanner unit slowly. Removing jammed paper from the paper cassette A Open the front cover. B Pull out the paper cassette1. C Pull out the paper cassette2. D Remove the jammed paper from the cassette.
User’s Guide Troubleshooting for Printing/Copying E Align the edges of the paper. F Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face down in the paper cassette. ❏ The printable side of the paper is face up in the rear paper feed slot.
User’s Guide Troubleshooting for Printing/Copying A Solve the paper jam. & “Paper Jams” on page 133 B Access the printer settings. & “Accessing the printer driver for Windows” on page 45 C Select the Print Preview check box in the Main or Advanced window of your printer driver. D Make the settings that you want to use to print. E Click OK to close the printer settings window, and then print your file. Print Preview window opens.
User’s Guide Troubleshooting for Printing/Copying & “Blurry or smeared print” on page 139 & “Incorrect or missing colors” on page 139 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot. ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
User’s Guide Troubleshooting for Printing/Copying ❏ For Windows, clear the High Speed check box from the Advanced window in your printer driver. See the online help for details. For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
User’s Guide Troubleshooting for Printing/Copying ❏ Remove each sheet from the output tray as it is printed. ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper. ❏ Run the Head Cleaning utility. & “Cleaning the Print Head” on page 112 ❏ Run the Print Head Alignment utility.
User’s Guide Troubleshooting for Printing/Copying Printout has a slight slant ❏ Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly. & “Loading Paper” on page 24 ❏ If Fast Economy is selected for Paper & Quality Options in the printer driver Advanced window (Windows) or for Print Quality (Mac OS X) in Print Settings, select another setting.
User’s Guide Troubleshooting for Printing/Copying Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction. ❏ For Windows, select Thick paper and envelopes from Printer and Option Information in your printer driver’s Maintenance window. For Mac OS X 10.5 or later, select On from the Thick paper and envelopes.
User’s Guide Troubleshooting for Printing/Copying Paper Does Not Feed Correctly or the CD/DVD Tray is Not Inserted Correctly Paper does not feed Remove the stack of paper and make sure of the following: ❏ You have inserted the paper cassette all the way into the product. ❏ The paper is not curled or creased. ❏ The paper is not too old. See the instructions that came with the paper for more information. arrow mark inside the edge guide.
User’s Guide Troubleshooting for Printing/Copying Paper is improperly loaded If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off and gently remove the paper. Then turn the product on and reload the paper correctly. Paper is not ejected fully or is wrinkled ❏ If the paper does not eject fully, press x to eject the paper. If the paper is jammed inside the product, remove it by referring to the following section.
User’s Guide Troubleshooting for Printing/Copying Only the power light is on ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards. ❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from your computer.
User’s Guide Troubleshooting for Printing/Copying D Close the scanner unit slowly. E Follow the on-screen instruction. Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window.
User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
User’s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer. ❏ Make sure the scanning software is fully installed.
User’s Guide Troubleshooting for Scanning Using the button Note: Depending on the product, the scanning function may not be available when using the button. ❏ Check if you have assigned a program to the button. & “Epson Event Manager” on page 85 ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager.
User’s Guide Troubleshooting for Scanning ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or Source setting.
User’s Guide Troubleshooting for Scanning ❏ Adjust the Threshold setting. Home Mode: Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold setting. Office Mode: Select Black&White as the Image Type setting, and then try adjusting the Threshold setting. Professional Mode: Select Black&White as the Image Type setting. ❏ Increase the resolution setting.
User’s Guide Troubleshooting for Scanning ❏ If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode, move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping. Multiple documents are scanned into a single file Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64 bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher (32-bit), or XP Professional x64 Edition Hi-Speed USB For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x Hi-Speed USB Note: The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice.
User’s Guide Product Information Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. ❏ Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.
User’s Guide Product Information Paper types Plain paper or special paper distributed by Epson Thickness (for plain paper) 0.08 to 0.11 mm (0.003 to 0.004 in.) Weight (for plain paper) 64 g/m2 (17 lb) to 90 g/m2 (24 lb) Envelopes: Envelope #10 4 1/8 × 9 1/2 in. Size Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain paper Weight 75 g/m2 (20 lb) to 90 g/m2 (24 lb) Printable area Highlighted portions show printable area.
User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 21.0 mm (0.83 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
User’s Guide Product Information Note: If you are printing in the following areas of the disc, the disc or the CD/DVD tray may get stained with ink. Inner hub area 18 to 42 mm Outer periphery area 117 to 120 mm (12-cm CD/DVD) Scanner specifications Scanner type Flatbed color Photoelectric device CIS Document size 216 × 297 mm (8.5 × 11.
User’s Guide Product Information Memory card Compatible memory cards CompactFlash*1 Microdrive*1 Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro*2 MagicGate Memory Stick Duo SDXC SDHC SD miniSDHC*2 miniSD*2 microSDXC*2 microSDHC*2 microSD*2 Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant. All card types standard version compliant. Voltage Requirements 3.3 v *1Maximum current is 500 mA. *2Adapter required.
User’s Guide Product Information Weight Approx. 8.8 kg (19.4 lb) without the ink cartridges, the power cord, and the CD/DVD tray. * With the output tray extension extended. Electrical 100-120 V Model 220-240 V Model Input voltage range 90 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz 49.5 to 60.5 Hz Rated current 0.7 A 0.35 A Standalone copying Approx. 21 W (ISO/IEC24712) Approx. 21 W (ISO/IEC24712) Ready mode Approx. 7.
User’s Guide Product Information This equipment contains the following wireless module. Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
User’s Guide Product Information Hi-Speed USB (for PictBridge compliant devices/Mass storage class for external storage)* * Epson cannot guarantee the operation of externally connected devices. External USB device Devices The maximum capacities CD-R drive*, DVD-R drive*, Blu-ray drive* CD-ROM / CD-R: 700MB DVD-ROM / DVD-R: 4.7GB (CD-RW, DVD-RW, DVD+R, DVD+RW and Blu-ray Disc MO drive* 1.3GB Hard disk drive* 2TB USB Flash drive Formatted in FAT, FAT32, or exFAT ™ are not supported.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems.
User’s Guide Index Index Contacting Epson.........................................................................162 Contrast scan...............................................................................................92 Control panel...................................................................................17 Copy to CD/DVD.....................................................................86, 93 Copy/Restore Photos................................................................
User’s Guide Index Errors print............................................................................................130 scan.............................................................................................148 Expansion copy...............................................................................................90 print photos.................................................................................91 External Device Setup......................................................
User’s Guide Index Epson special paper....................................................................20 feeding problems......................................................................143 jams.............................................................................................133 loading....................................................................................24, 30 loading capacity.............................................................20, 24 , 30 printable area..........
User’s Guide Index Scan quality problems..................................................................150 Scan to Cloud..................................................................................92 Scan to Memory Card....................................................................92 Scan to PC........................................................................................92 Scan to PC (Email)..........................................................................92 Scan to PC (PDF).
