Owner's Manual

If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait

at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge

may be old or damaged and needs to be replaced.

Parent topic: Print Head Cleaning

Related concepts

Print Head Nozzle Check

Related topics

Replacing the Ink Cartridge

Print Head Alignment

If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or

light horizontal bands, you may need to align the print head.

Note: Banding may also occur if your print head nozzles need cleaning.

Aligning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance

Related concepts

Print Head Cleaning

Aligning the Print Head Using a Computer Utility

You can align the print head using a utility on your Windows computer or Mac.

1. Make sure no product lights are indicating errors.

2. Load a few sheets of plain paper in the product.

3. Do one of the following:

• Windows: Right-click the product icon in the Windows taskbar.

• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select

Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility

and select Open Printer Utility.

• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,

select your product, and select Open Print Queue. Select Utility.

4. Select Print Head Alignment.