Owner's Manual

Noise After Ink Installation
Software Installation Problems
Parent topic: Solving Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, try these solutions:
• Make sure you removed the foam and plastic protective materials from inside the product.
• The first time you install ink cartridges, the product must prime its print head. Wait until priming
finishes before you turn off the product, or it may prime improperly and use excess ink the next time
you turn it on. Your product is finished priming the print head when the power light stops flashing.
• If the product's print head stops moving or making noise, and the charging process has not finished
after 15 minutes, turn off your product. Turn it back on and check to see if charging is still in progress.
If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• If you still have problems installing software, disconnect the cable and carefully follow the instructions
on the Start Here sheet. Also make sure your system meets the requirements for your operating
system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
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