Administrator's Guide

Message Solution

Invalid value below. Remove any unsupported characters in the file

path and password.

Invalid date and time. Set the date and time on the product using Web

Config, EpsonNet Config, or the product control

panel.

Invalid password Enter the password that matches the password set

for the CA certificate.

Invalid file Try the following:

• Import only certificate files in X509 format sent

by a trusted certificate authority.

• Make sure the file size is 5KB or less and is not

corrupted or fabricated.

• Make sure the chain in the certificate is valid;

check the certificate authority's website.

Cannot use the Server Certificates that include Import certificate files in PKCS#12 format that

more than three CA certificates. contains one or two CA certificates, or convert

each certificate to PRM format and import them

again.

The certificate has expired. Check if the certificate Make sure the product time and date are set

is valid, or check the date and time on your printer. correctly and, if the certificate is out of date, obtain

and import a new certificate.

Private key is required. Do one of the following to pair a private key with

the certificate:

• For PEM/DER format certificates obtained from

a CSR using a computer, specify the private key

file.

• For PKCS#12 format certificates obtained from

a CSR using a computer, create a file containing

the private key.

If you re-imported a PEM/DER format certificate

obtained from a CSR using Web Config, you can

only import it once. You must obtain and import a

new certificate.