Owner's Manual

Problem Solver 90
Roll paper jam
To remove jammed paper, follow the steps below:
1. Turn off the printer.
2. Turn the printer on.
After a pause, the message Open printer cover and remove jammed Paper will
appear in the display.
3. Open the printer cover and move the print head away from the jam.
4. Pull the paper over any torn or crinkled areas and cut it using scissors or a third-party
cutter.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible with this printer. For information about the
paper types and appropriate settings, see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer of the RIP.
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that there are no paper jams or foreign objects
in the printer. If paper is jammed, see the instructions below and clear the jammed paper.
o
Is the paper suction too strong?
If you continue to have problems with ejected paper, try lowering the Paper Suction (the amount
of suction used to keep the paper on the paper feed path). See “Paper Menu” on page 52.