Owner's Manual

Problem Solver 88
Vertical ruled lines are misaligned.
The printed surface is scuffed or soiled.
o
Is the paper skewed?
If Off is selected for Media Skew Check in the Setup menu, printing will continue even if the paper
is skewed, resulting in data being printed off the paper. Select On for Media Skew Check in the
Setup menu.
See “Setup Menu” on page 56.
o
Does the print data fit within the paper width?
Although under normal circumstances printing stops if the print image is wider than the paper,
the printer may print outside the bounds of the paper when Off is selected for Paper Size Check
in the Setup menu. Select On for Paper Size Check in the Setup menu.
See “Setup Menu” on page 56.
o
Is the roll paper margin set to 15 mm or 35 mm?
If the value selected for Roll Paper Margin in the Setup menu is wider than the margins selected
in the application, priority will be given to the value selected for Roll Paper Margin. For example,
if 15 mm is selected for the left and right margins in the printer Setup menu and the document fills
the page, the 15 mm at the left and right sides of the page will not be printed.
See “Printable Area” on page 45.
o
Is the print head misaligned? (in bidirectional printing)
With bidirectional printing, the print head prints while moving left and right. If the print head is
misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with
bidirectional printing, perform Head Alignment.
See “Minimizing Print Misalignments (Head Alignment)” on page 65.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible with this printer. For information about the
media types and appropriate settings for printing on paper from other manufacturers or when
using RIP software, see the documentation supplied with the paper, or contact the dealer of the
paper or the manufacturer of the RIP.
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
o
Is the print head scuffing the printed surface?
If the surface of the paper is scuffed, select a Platen Gap option between Wide and Wider in the
Paper menu.
See “Paper Menu” on page 52.