User's Guide

Parent topic: Solving Print Quality Problems
Printer Status or Logs Print Incorrectly
If the printer status and log are printed beyond the edges of your paper, make sure you are printing with
a medium size (standard) platen.
Parent topic: Solving Print Quality Problems
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit your product's support website at epson.com/support/f2000 (U.S.) or epson.ca/support/f2000
(Canada) to download the Garment Creator software and utilities, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: [phone], 6 AM to 6 PM, Pacific Time, Monday through Friday
• Canada: [phone], 6 AM to 6 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S.
sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
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