Owner's Manual

If the printer won’t print, first check that:
◗ The printer is turned on and the
Ppower light is on, but not flashing.
◗ Paper is loaded in the printer.
◗ The printer is plugged into a working electrical outlet that’s not
controlled by a switch or timer.
◗ The interface cable is securely connected to the printer and computer.
If you still can’t print, check the following solutions.
All lights are off
Only the
P
power light is on, but nothing prints
Possible cause Solution
The printer is not
receiving power.
Try these solutions:
◗ Make sure the printer is turned on.
◗ Turn off the power and plug in the power cord securely.
◗ Make sure the outlet is operable and not controlled by a switch or
timer. Try using another outlet.
Possible cause Solution
The interface cable is
disconnected.
Turn off your printer and computer, then connect the cable securely.
Make sure the cable meets the printer’s specifications, as described in
Windows System Requirements
and Macintosh System Requirements.
The printer has an
internal problem.
Turn off the printer and computer, disconnect the interface cable, and
run a printer check as described in Running a Printer Operation Check
.