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EPSON AMERICA, INC.

EPSON

Product Support Bulletin

Subject: Epson LQ Color Driver for Microsoft Windows 3.0 and 3.1

Date: 4/3/92 PSB No: P-0087

Page(s): 1 of 3

Originator: RSS

The purpose of this bulletin is to announce the availability of an additional color

driver for the LQ-860, LQ-2500, and LQ-2550 for the Microsoft Windows 3.0 and

3.1 environments. This driver is primarily intended to provide Device Independent

Bitmap (DIB) support for Windows based application software. The most popular of

these is Paintbrush which is included with Windows 3.0 and 3.1.

When upgrading to Microsoft Windows version 3.1, it is recommended to use the

Epson driver that is included with that version of Windows. The Microsoft Windows

version 3.1 drivers have DIB support built-in, in addition to new enhancements.

This bulletin also contains information regarding how the driver is being distributed.

In addition, specifications on the color driver and instructions on how to install the

driver into your Windows Package are included.

DISTRIBUTION

The Microsoft Windows LQ Color Driver is available from the following sources:

The driver can be ordered from Accessory Marketing. The part number is

WINCOLOR. To place an order with Accessory Marketing call (800) 922-

8911.

For a limited time the driver is being distributed free of charge.

2) The driver is available from CompuServe. After logging into CompuServe,

to access the Epson Forum, type ‘GO EPSON” at the prompt.

The Epson Bulletin Board is the final means for accessing the driver. The

Epson BBS number for consumers is (310) 782-4531.

SPEClFlCATlONS

The driver consists of 3 files:

GENDRV.DLL, EPSON24C.DRV, and

OEMSETUP.INF.

Summary of content (11 pages)

PAGE 1
EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: Epson LQ Color Driver for Microsoft Windows 3.0 and 3.1 Date: 4/3/92 Page(s): 1 of 3 PSB No: P-0087 Originator: RSS The purpose of this bulletin is to announce the availability of an additional color driver for the LQ-860, LQ-2500, and LQ-2550 for the Microsoft Windows 3.0 and 3.1 environments. This driver is primarily intended to provide Device Independent Bitmap (DIB) support for Windows based application software.
PAGE 2
PSB No: P-0087 Page: 2 of 3 The fonts supported are: Courier, Roman, San Serif, Prestige, Script, OCR-A, OCR-B, Orator, Orator-S. Graphic densities supported: (Horizontal x Vertical) 360 x 180, 180 x 180, 120 x 180. Paper Sources: Tractor, Bin 1, Bin 2, Manual. Cartridge or Optional Fonts: Multi-font Cartridge Paper Size: Letter, 8 1/2 x 11 in. Letter, 11 x 8 1/2 in. Legal, 8 1/2 x 14 in. Fanfold, 14 7/8 x 11 in. Tabloid, 11 x 17 in.
PAGE 3
PSB No: P-0087 Page: 3 of 3 8) Define the new driver as ACTIVE to begin using it immediately. Refer to the MS Windows User’s Manual for further information about printer-driver installation. NOTES The LQ-2500 is only supported with tractor paper. This is because in single sheet mode or CSF mode the printer has a large top and bottom non-printable area. For best results you should print at 360 x 180 DPI for normal printing and 180 x 180 DPI for draft printing.
PAGE 4
EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: 24 Pin Printer Error and Beep Codes PSB No: P-0076 Originator JV Date: 4/3/91 Page(s): 1 of 4 Epson printers issue beep tones when certain error conditions exist. Those beeps can assist you in locating and repairing customer’s printers. The following error codes are listed by product name. NOTE: Most of the beeps issued by the printers are of .1 second duration with a .1 second pause between beeps.
PAGE 5
PSB No: P-0076 Page: 2 of 4 LQ-800, LQ-1000, L750 1 beep: BEL code 1 beep: A Control Panel setting is accepted 3 beeps: Paper End detected 5 beeps: Abnormal carriage movement (.5 sec. pause between beeps) 5 beeps: +35V supply is abnormal LQ-860 1 beep: BEL code (.5 sec. beep) 1 beep: A Control Panel setting is accepted 3 beeps: Paper End detected 5 beeps: Color select mechanism error (.5 sec. beep, .5 sec between beeps) 5 beeps: Abnormal carriage movement (.5 sec. beep, .
PAGE 6
PSB No: P-0076 Page: 3 of 4 LQ-2500 NOTE: Printers with LCD displays use error messages along with beeps to inform the user of problems. The following messages will help you to troubleshoot problems. A blank LCD screen with the Power-on LED lit can be caused by a bent pin on one of the PROMS or jumper J1 may be set incorrectly. 1 beep: BEL code 5 beeps: Abnormal voltage- 5 beeps: Abnormal carriage movement (.5 sec.
PAGE 7
PSB No: P-0076 Page: 4 of 4 LQ-2550 cont. 03 A ‘Verify After Write” check to the SRAM has failed. The SRAM could be bad. 10 This is a motor control error. Four possible areas of failure are: a. CR home condition not detected at power up b. Platen gap motor HP not detected correctly c. Friction/Tractor feed switching error d. Physical obstruction such as a jammed ribbon 11 Skewed paper detect error. Since the initial reading upon loading a single sheet paper, the paper has skewed.
PAGE 8
EPSON EPSON AMERICA INC.
PAGE 9
EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: Quick Reference for 9/24 Pin Printer Paper Specifications Date: 10/9/92 Page(s): 1 of 1 PSB No: P-0022D Originator: SLS This PSB provides a quick reference for the paper specifications on Epson’s current line of Q-pin and 24-pin dot-matrix printers when using continuous paper. The ‘Maximum No. of Copies” is the maximum allowable number of copies when using continuous multi-part carbonless paper.
PAGE 10
EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: Quick Reference for Printer Acoustic Noise Levels PSB No: P-0016D Originator: SLS Date: 6/5/91 Page(s): 1 of 2 Sound intensity is measured in units called Bels (named after Alexander Graham Bell,) or more commonly in tenths of this fundamental unit: decibels. In making noise measurements a weighting network is applied in an attempt to match the frequency response of the instrument to that of the human ear.
PAGE 11
PSB No: P-0016D Page: 2 of 2 MODEL NOISE LEVEL LQ-860 55 dB(A) LQ-1050 55 dB(A) LQ-2550 55 dB(A) LASER PRINTERS