Owner's Manual

Problem Solution
Continuous paper
does not feed
properly
(continued).
The paper feed is
crooked or the paper
jams.
The paper supply may be obstructed by a
cable or some other object. Make sure that
the paper feeds smoothly into the printer.
See Chapter 2.
Your supply of continuous paper may be
too far from the printer. Position your
paper supply within 3 feet (1 meter) of the
printer. See Chapter 2.
The paper may be caught on the edge
guides. When using continuous paper,
make sure that the paper guide is
installed over the paper and that the edge
guides are positioned in the center. See
Chapter 2.
The holes on the sides of the paper may not
be aligned with each other. Reposition the
paper on the tractor pins. See Chapter 2.
The sprocket units are incorrectly
positioned for the paper width. Move the
right sprocket unit to remove any slack
across the width of the paper. See Chapter 2.
The position of your paper supply may be
preventing it from feeding straight. See
Chapter 2.
7-20 Troubleshooting