Owner's Manual

Problems and Solutions
The printer stops printing
l The printer may be out of paper. Check the paper supply.
l The paper may be jammed. Remove the jammed paper and
reload.
l The ribbon may be jammed. See the section on replacing the
ribbon later in this chapter.
l If the READY light is off and the ON LINE light is flickering, the
printer has stopped to allow the print head to cool. Printing
resumes soon; you do not have to do anything to restart it.
l If the printer stops, the beeper sounds, and the ON LINE light
does not flicker, turn the printer off and then turn it back on
and try to print again. If the printer beeps again and does not
print, take it to a qualified service person.
Single sheets do not feed properly
l The position of the paper release lever may be wrong. Push it
back to the single-sheet position.
l The paper may be too large or too small. See the printer’s paper
specifications in Chapter 5.
l The paper guide may not be installed properly. See the section
on installing the paper guide in Chapter 2.
l The cut sheet feeder mode may be selected by the DIP switch.
See the section on setting DIP switches in Chapter 3.
4-4 Troubleshooting and Maintenance