User's Manual

Follow these steps to obtain the other information:
1. Turn on your computer or press the RESET button. When the
computer performs its memory test, the version number of
your system’s ROM BIOS appears at the top of the screen.
Write down the number. (This number is also included in
your System Configuration program information.)
2. At the operating system command prompt, enter the
appropriate command to display the version number of
your operating system. Write it down, and then obtain the
version numbers of any application programs you are
using.
Error Messages
Your computer’s built-in memory (ROM) contains a series of
diagnostic programs, called power-on diagnostics. These
programs check internal devices such as ROM, RAM, the timer,
the keyboard controller, and the hard disk drive every time you
turn on the computer. The RAM test program displays a count
of the memory currently installed in your system.
If the computer finds an error, it may display an error message
on the screen or it may sound an error tone code. The tone code
is a distinct pattern of beeps that identifies the error, such as
one beep-two beeps-one beep. If the error is serious, the
computer cancels further checking and halts system
initialization. The computer locks up and, if there is an error
message, it remains on the screen. Write down the error
message or the tone code pattern and give it to your dealer
when reporting a problem.
C-2 Troubleshooting