User's Manual

2.
3.
4.
Try pressing NumLock. If you don't see the NumLock light,
the computer is probably locked up.
5.
6.
Make sure the suspend/resume
switch is set to the left. The
computer may just be suspended.
You may be able to
resume activity by cancelling the current
operation (if you're working in DOS). Try pressing Ctrl C or
Ctrl Break.
If the computer remains locked up after you're waited and tried
the solutions listed above, reset it by pressing Ctrl Alt Delete.
If resetting does not work, you probably need to turn off the
computer, wait five seconds, and turn it back on.
Password Problems
If you set a password using the Setup program, you must enter it
at the times you selected in Setup: either whenever you start or
reset the computer or whenever you start the Setup program. If
you have trouble using your password, try the following:
1. If you type the password and then see an X, type it again and
press Enter. If you type it wrong three times, the computer
locks up. Press Alt Delete to reset the computer and try
again.
2.
If you know the current password but you want to change it,
see Chapter 5 for instructions.
3.
If you have forgotten your password, call the EPSON
Connection for assistance at 1-800-922-8911 in United
States or 1-800-GO-EPSON in Canada.
A-8 Troubleshooting