Service manual

ALL YOU NEED IS A CREDIT CARD.
To provide this service, all we need is your MasterCard, Visa, Discover Card, or American
Express card number as a security deposit** for the return of your original unit. Original units
not returned will be charged to your credit card.
If you choose not to use a credit card, please let the technical support representative know and
he or she will refer you to your nearest authorized service center for carry-in service.
IT’S FREE.
During the period of your limited warranty, the replacement unit and the shipping both ways is
on us.
LIMITATIONS.
The terms of your Epson Limited Warranty still apply. This Home Service Program is intended
for emergency situations and covers the principal components of the projector. All other options
and accessories will be handled through the basic carry-in warranty service. The Home Service
Program does not cover third party options and accessories and is limited to the terms and
conditions stated in your Limited Warranty. The Home Service Program does not vary the terms
and conditions of the basic warranty except as expressly stated in this brochure. Some types of
repairs may not be eligible for home services.
* Days and hours of support are subject to change without notice.
** You must have enough available credit so that Epson may charge your account to secure
the return of the original unit (the amount will be up to 90% of the MSRP for the projector).
Upon receipt of the original unit, this charge is reversed.
EXTRA CARE HOME SERVICE
For support and service requests, call:
In the U.S.
[phone]
[phone]
In Canada
[phone]
[phone]
6:00 AM to 8:00 PM, Pacific Time, Monday through Friday
7:00
AM to 4:00 PM, Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
PrivateLine is a registered trademark and Extra Care is a service mark of Epson America, Inc.
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