User guide

WARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and
workmanship. With the exception of the negotiated warranty periods; the warranty for
the touchmonitor and components of the product is 2 years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers
may at any time and from time to time make changes in the components delivered as
Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty
(30) days after discovery) of the failure of any Product to conform to the warranty set
forth above; shall describe in commercially reasonable detail in such notice the symp-
toms associated with such failure; and shall provide to Seller the opportunity to inspect
such Products as installed, if possible. The notice must be received by Seller during the
Warranty Period for such product, unless otherwise directed in writing by the Seller.
Within thirty (30) days after submitting such notice, Buyer shall package the allegedly
defective Product in its original shipping carton(s) or a functional equivalent and shall
ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return ship-
ment of the Product with minimum insurance to Buyer shall be at Seller’s expense.
Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer
shall reimburse Seller for transportation cost incurred for Product returned but not found
by Seller to be defective. Modification or repair, of Products may, at Seller’s option,
take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then Seller shall,
at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price
of the Product less depreciation calculated on a straight-line basis over Seller’s stated
Warranty Period.
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