Installation Guide
TOLL FREE: 800-480-6850
Ella Acrylic Walk In Bath Warranty Informaon
This limited lifeme warranty is extended to the rst purchaser to be free from defects in workmanship and material under normal use and condions
from the date of the original purchase. This warranty is nontransferable and applies only to the original owner and to the original installaon place
– address only and does not extend to products previously used as display models or products that have been modied or repaired by anyone else
but Ella’s Bubbles. The warranty is void if the ownership or original installaon locaon is changed (tub is relocated). This warranty relates to all
ngs and components included with the tub from the manufacturer. The bathtub shell, frame, door seal, and nish are covered by limited lifeme
warranty. The door is covered by a limited lifeme warranty under normal use and condions. All supporng equipment, motors, pumps, xtures,
electronic controls, faucet, waste, overow, and all plated nishes, are covered by a limited ve (5) year warranty. This warranty is nontransferable
and applies only to the original owner. The nish warranty does not apply to fading, cracking, delaminang or blistering due to excessive wear, sun
fading or scouring due to cleaning. This warranty shall not apply to any failure resulng from negligence, abuse, misuse, misapplicaon, alteraon,
or modicaon or improper maintenance. The door warranty is valid only if the alignment of the door is not changed by applying pressure or user’s
weight hold user’s weight to the door or by wrong installaon. The door is designed to hold its own weight and not designed to hold user’s weight.
Should service be required for any reason of any defect or malfuncon of the product during the rst ve years, Ella’s Bubbles will ship the part to
the original customer’s address without charge (subject to vericaon of the defect or malfuncon). Ella’s Bubbles will not be liable for any incidental
expenses or material charges in connecon with removal or replacement of the product or parts. Delivery me is based on parts availability and
locaon. Normally parts are sent out immediately. Emailed or mailed photos of defecve product and descripon of the problem is required.
defecve product and descripon of the problem is required.
All mailing nocaon must be sent via cered mail to:
Ella’s Bubbles, LLC.
2101 S. Carpenter Street Chicago, IL 60608
Email: info@ellasbubbles.com
The Manufacturer will not be responsible for any water damage to structures or property for any reason including but not limited to manufacturer defect
or improper installaon. Manufacturer will assume no responsibility for the loss of the system, inconvenience due to loss, damage to real or personal
property or any other consequenal damage. Manufacturer will not be liable for any incidental expenses or material charges in connecon with removal
or replacement of the purchased part or any part or parts of the system. This warranty shall not apply to any type of failure resulng from negligence,
abuse, misuse, misapplicaon, improper installaon, alteraon or modicaon, chemical corrosion or improper maintenance. There will be a charge
for replacement parts or replacement of the enre electrical unit of the defecve unit is returned for any of the reasons listed above. Ella’s Bubbles
reserves the sole authority to make any type of warranes or representaons concerning its products and will not be responsible for any warranes or
representaons made by any outside source including dealers, retailers, distributors or contractors. Ella’s Bubbles does not warrant the installaon of
any of our products. Items include: all plumbing or electrical related connecons, improper or negligent installaon of the product. Alteraon made of,
or alteraons or modicaons made to the system, may cause the product or the system to malfuncon. Such problems are not covered by warranty.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED.
Ella’s Bubbles and seller hereby disclaim any liability for special, incidental, or consequenal damages. Some states/provinces do not allow limitaons
on how long an implied warranty lasts, or the exclusion or limitaon of special, incidental or consequenal damages, so these limitaons and
exclusions may not apply to you. This warranty gives you specic legal rights. You may have other rights, which vary from state/province to state/
province.
Disclaimer: Limited lifetime or 5 year parts warranty does not apply to thermostatic control valve (TCV) or other
faucets. Please refer to original faucet manufacturer warranty for more information.
TCV warranty is (1) year limited warranty which does not cover cartridge malfunction due to contaminated water with calcium, iron or other found
heavy particles in the water resulting in cartridge getting stuck and TCV not operating properly. The TCV must be protected with filter or mesh in the
water lines which must be cleaned periodically. Ella's Bubbles offers cleaning service for the cartridges for a nominal fee: labor + shipping. The
cartridge cleaning is done at Ella's Bubbles facility, or it can be done by the contractor hired by customer. The removal and cleaning of TCV should
only be performed by a licensed and insured contractor or plumber following online instructions here:
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