Warranty Guide
96993C (Rev. D - 12/07)Printed in the U.S.A.
LIMITED PRODUCT WARRANTY*
FIRST YEAR - - The Manufacturer warrants every water cooler, packaged water chiller, fountain and accessory to be free from defects in material
and workmanship under normal use for (1) year from date of installation or eighteen (18) months from date of shipment from the factory, whichever
occurs first.
SECOND THROUGH FIFTH YEARS - The Manufacturer warrants the compressor and hermetically sealed refrigeration system, including cooling coils
or tank assembly when part of the hermetically sealed refrigeration system, to be free from defects in material and workmanship under normal use
for an additional four (4) years from the end of the one (1) year period described above. Packaged water chillers are not subject to the additional four
(4) year warranty when used in chilled water commercial/industrial applications other than for potable water.
INSTALLATION AND OPERATION - The foregoing Limited Warranty applies only when the product is installed and operated in accordance with the
Manufacturer’s written instructions included with each unit. These products are designed to operate on 20 psi to 105 psi supply line pressure. Non-
filtered Bi-level units require a minimum of 40 psi supply line pressure to ensure adequate stream height from each bubbler when activated
simultaneously. Bi-level filtered models,
regardless of supply line pressure, cannot provide adequate stream height from each bubbler when activated
simultaneously. It does not apply to products which, on examination by the Manufacturer, or its agent, are found to have been subjected to accident,
alteration, abuse, misuse, misapplications, corrosive type atmospheres, or abnormal use.
OWNER’S OBLIGATIONS - The owner has the obligation and responsibility to diagnose and/or make minor adjustments and to reimburse the
authorized service center or the Manufacturer for any other repair not covered by the terms of this limited Warranty. Any appearance imperfections
are to be noted at time of installation, and the installer or the supplier notified without delay. In the case of products located within the United States
or Canada, the owner also has the obligation and responsibility to return the complete unit to the closest authorized service center or to the factory
repair department. In the case of products located outside the United States or Canada, the owner is to return any part for which replacement is
sought to the closest authorized service center or to the factory repair department.
MANUFACTURER’S OBLIGATIONS - When the product is located within the United States or Canada, the Manufacturer’s obligation under this Limited
Warranty is limited to the labor and parts to repair or replace any part which is expressly covered by this Limited Warranty at one of its authorized
service centers or at its factory repair department. The Manufacturer’s obligation also includes cost of outbound freight (but not express freight) of
the part or parts from an authorized service center or the factory repair department, but only if the Manufacturer determines that the part or parts, and
the purported defect or defects are covered by this Limited Warranty.
When the product is located outside the United States or Canada, the Manufacturer’s obligation under this Limited Warranty is limited to providing a
replacement part for any part expressly covered by this Limited Warranty which upon examination by the Manufacturer or his agent, is found to be
defective, but does not include any obligation to provide labor or to pay labor costs incurred in connection with the replacement. The Manufacturer’s
obligations also includes cost of outbound freight (but not express freight) of the part or parts from the factory repair department to (but not beyond)
the port in the United States from which the part or parts are shipped to their ultimate destination, but only if the Manufacturer determines that the part
or parts, and the purported defect or defects, are covered by this Limited Warranty.
WHAT WARRANTY DOES NOT COVER - This Limited Warranty does not include payment for any field labor to provide for normal
maintenance including adjustments such as water stream height, water temperature or electric eye sensitivity. The water system and regulating valve
are not covered by this Limited Warranty if they become inoperative due to liming, sand or similar residue. This Limited Warranty is voided if repairs
are made by an unauthorized party or the serial number data plate is removed or defaced. Normal deterioration of finish due to use and exposure is
not covered by this Limited Warranty. The Manufacturer is not liable for repairs, whether cosmetic or structural, to walls where cooler and packaged
water coolers are built into the wall. If inlet pressure is above 105 psi, a pressure regulator must be installed in the supply line. Any damage caused
by reason of connecting this water cooler to supply line pressures lower than 20 psi or higher than 105 psi is not covered by this warranty.
PERSONS ENTITLED TO BENEFIT OF WARRANTY - This Limited Warranty is applicable only to (i) purchasers who purchase the product for resale
in the ordinary course of business, and (ii) the first person who purchases the product other than resale.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, EXPRESSED OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS EXPRESSLY
PROVIDED HEREIN, THE MANUFACTURER MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO ANY PERSON. THIS
WARRANTY MAY NOT BE ALTERED, VARIED, OR EXTENDED, EXCEPT BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE
REMEDY OF REPAIR OR, WHERE APPLICABLE, REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL
THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY
NEGLIGENCE OF THE MANUFACTURER, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF USE, COSTS OR SUBSTITUTION, PROPERTY
DAMAGE, OR OTHER MONETARY LOSS.
This Limited Warranty gives specific legal rights and in some states of the United States there may be other rights which vary from state to state.
Elkay Sales, Inc
2222 Camden Court
Oak Brook, Illinois 60523
630.572.3192