User Manual

Ekena Millwork® PVC Millwork General Information & Limited Lifetime Warranty
Terms: Subject to the terms and conditions of this Warranty, Ekena Millwork (herein Ekena) warrants to the
Homeowner that PVC products are free from manufacturing defects in material and workmanship if installed
according to our installation instructions, and will not rot, peel, flake, corrode, blister, split, chip, fade excessively
or fade unevenly when exposed evenly. While you own your home, this Warranty will remain in effect for your
lifetime. This warranty is not transferrable. Ekena reserves the right to discontinue, modify or otherwise alter any
of its products, including color, without prior notice. This Warranty is made exclusively and specifically to the
person(s) who both owns and continuously resides in the home on which the products are installed (herein
“Homeowner”) if that person is the original purchaser of Ekena’s product(s) covered under this warranty. This
warranty is also made to a Homeowner who purchases a newly constructed residence on which the product is
installed directly from the builder. Where Ekena’s product(s) are installed on a structure (i) not occupied
exclusively by the Homeowner (including his or her immediate family), (ii) used for income producing purposes, or
(iii) used in a public or semi-public application, such as (but not limited to) a condominium, apartment building,
house of worship, school, medical facility, senior living facility, government building, hotel, etc., then the warranty
is made solely to the original owner of the structure (“Commercial Owner”) and is not transferrable.
The term of the Commercial Owner’s warranty is 50 years, prorated below. If Ekena determines that its product(s)
have a manufacturing defect covered under the Terms of this Warranty, Ekena will at its option, either (1) refund
the purchase price of the material,
or (2) replace any product it
determines has a manufacturing
defect. In no event shall Ekena be
responsible for any labor charges.
In the event of repair,
replacement, refinishing or
coating, the warranty applicable
to the original product(s) shall
apply to the repaired, replaced,
refinished or coated product and
will extend for the balance of the
original term of the warranty
period. These remedies are the
sole remedies for any defect of
the product.
Normal Weathering is defined as exposure to ultraviolet sun light and extremes of weather and atmosphere,
which will cause any colored or painted surface to fade, darken, chalk or acquire a surface accumulation of dirt or
stains. The severity of these conditions depends on air quality, the geographic location of the property and other
local conditions over which Ekena has no control. Ekena shall determine, at its discretion, whether the siding is
suffering from normal weathering (which is not covered by warranty). This conclusion shall be based on whether
the product(s) evidences a change in color in excess of the Hunter Units as calculated according to ASTM D2244,
as outlined in the chart herein. Product(s) must have been exposed to the same weathering conditions and not
partially covered by other materials such as shutters, awnings, porticos or other materials.