User Manual

Wear of the drive shaft
The VorTech pump features a wear component in the form of the drive shaft. This part is designed with a special
engineering grade plastic which extends the part’s lifetime. The plastic drive shaft can be expected to last for years,
depending on the speed, frequency, and alignment of the pump.
Break-in
The VorTech pump is engineered to adapt to its aqueous environment. During the first week of use, your pump may run
noisier or stall. The noise should quiet dramatically over night and any stall conditions can safely be reset by manually
cycling the power to your pump.
Over Temperature Condition
In the event of a motor overheating, the pump will automatically shut down
for a period to allow for cooling. Once the motor has cooled, the driver will
automatically restart and resume normal operation. You may experience an
overheating error from a misalignment.
ErrorCodes:
Stall
Over Temp
Stall

Condition
Over

Temp

Condition
MiscError
Stall Condition
In the event of a motor stall, the pump may have stopped for a few possible reasons. You should first check that there
is not something blocking the propeller from spinning. Next, check to make sure the magnets are not rubbing on either
the pin spacer or the frame cover.
Maintenance
Error Codes
Troubleshooting
8
Cleaning your VorTech
The VorTech may need thorough cleaning of the components periodically to keep it running optimally. This can be
accomplished by disassembling the wet half of the pump and gently brushing the components with a soft brush under
running water. Soaking these parts in a mild acid solution such as vinegar may be necessary if there is an extreme
amount of calcium buildup. Do not use strong acids as this may damage the components.
Operational Range
The wireless signal range is roughly 10 feet when drivers are within a direct line of site. Masters and slaves must all
be set and operating near one another to avoid signals being missed. If a pump generates a red/blue error message,
this means that the master and slave pumps were not close enough to one another when they were setup. Depending
on other electromagnetic interference or other variables, wireless range can vary between 2 and 10 feet. The wireless
signal will not pass through water.
Miscellaneous Error
This error could be attributed to a communication error between pumps or an unidentified error in the wave driver. Move
the drivers closer together and minimize any physical obstructions in between the drivers.